"How does harley davidson build long term customer relationships" Essays and Research Papers

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    Definition Harley-Davidson is and American motorcycle manufacturer where founded in Milwaukee‚ Wisconsin. Harley-Davidson only focuses on heavyweight motorcycle with engine displacement greater than 700cc during 1970s‚ but they noticed that is opportunities on chopper style of motorcycle. Therefore they try to build new product plant and started to manufacture new types of motorcycle‚ until nowadays‚ Harley-Davidson have more than 100 models in the markets. 1.2) Business Mission Harley-Davidson values

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    Appropriate & How Should They Be Changed? 17 2. Damage Control 17 VI. STRATEGIC ALTERNATIVES & RECOMMENDED STRATEGY 18 A. STRATEGIC ALTERNATIVES 18 1. Revision of Objectives 18 2. Alternative Strategies 18 B. RECOMMENDED STRATEGY 18 1. Selected Strategic Alternatives 18 VII. IMPLEMENTATION 19 A. PROGRAMS 19 B. FINANCIALLY FEASIBLE 19 VIII. EVALUATION & CONTROL 20 A. CURRENT INFORMATION SYSTEM 20 B. CONTROL MEASURES 20 BIBLIOGRAPHY 21 Strategic Audit of Harley Davidson Inc. I. Current

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    Harley-Davidson‚ Inc. Contents Introduction Problem Statement Supply Management Strategy Project Scope Project Execution Software Vendor Finalists Recommendations 2004 Update References Introduction Harley-Davidson is an American motorcycle manufacturer with a rich history and cultural tradition. Founded in 1903 in Milwaukee‚ WI‚ Harley just celebrated its 100th anniversary with a series of events around the world that culminated in hundreds of thousands of motorcyclists

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    Indeed even the biggest ones know this difficulty. This is the case of Harley Davidson‚ the giant bikes manufacturer. In fact they did one of the biggest branding mistakes of all time. This product was “Harley Davidson Perfume and Cologne”‚ which was introduced into the international marketplace around 2000. In the beginning the product was supposed to increase sales. But we are going to study this case. Contents 1. HARLEY DAVIDSON: COMPANY’S PRESENTATION 2. PRODUCT PRESENTATION: PERFUME & COLOGNE

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    4.4 Power of suppliers 8 4.5 Power of Customers 8 5.0 SWOT ANALYSIS 9 5.1 Strengths 9 5.2 Weaknesses 10 5.3 Opportunities 10 5.4 Threats 10 6.0 CONCLUSION 12 7.0 RECOMMENDATION 14 8.0 REFERENCES 15 1.0 INTRODUCTION In year 1901‚ Harley-Davidson Motorcycle Company was established by William Harley and Walter‚ William‚ and Arthur Davidson‚ who built their first motorcycle in the Davidson family’s backyard in Milwaukee‚ Wisconsin. Two

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    Strategic Brand Management Case study: Harley-Davidson Contents Question 1 3 Question 2 5 1. Brand elements 5 2. Criteria 6 Question 3 8 1. Custom Vehicle Operations program (CVO) 8 2. Harley Owners Group (HOG) 8 3. Bar café 8 4. Exchange of motorcycle 9 5. Companies can learn from H-D 9 Question 4 10 1. Definitions 10 2. Equally successful 10 3. Non-equally successful 10 4. Co-branding or not? 11 Question 1 -------------------------------------------------

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    16 INTRODUCTION Harley Davidson is one of the oldest and one of the iconic motorcycle manufacturing companies of this era. Harley Davidson has a niche market‚ it manufactures motorcycles for customers who love cursing highways. Harley Davidson is the last surviving motorcycle company since the great depression. It was in the year 1901‚ Milwaukee when William Harley and his childhood friend Arthur Davison started to work towards making motor-cycles

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    Harley Davidson: Preparing for the Next Century BUSI 615 40 Professor David Houghton By Brian Lynch Since the founding of Harley-Davidson in 1903 by Arthur and Walter Davidson and William Harley‚ the company has a rich heritage and a loyal following. The company has proven to be resilient and innovative throughout the years. They have made their fair share of mistakes‚ especially while under the ownership of AMF‚ whose decisions almost destroyed Harley-Davidson. They have also made an

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    3. World’s largest direct seller 4. Strong international presence-currently have sales reps in over 100 countries 5. Strong distribution strategies Weaknesses 1. Lagging far behind competitors in customer loyalty 2. $1.4 billion in long term debt 3. Higher prices relative to competition 4. Competitors have greater marketing and financial resources 5. Poor brand image Opportunities 1. Growth potential for the eye makeup market 2. Demand for

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    Harley Davidson Motor Company: Enterprise Software Selection (Case analysis) Case description “This case focuses on a change program and selection of an enterprise software vendor. The decision of which partner to choose to help the company change the way it purchased raised fundamental tensions within the company”. Question 1 Consider Exhibit 10 on page 22 of the case; does it include the factors you consider most important in the selection process? Which factors would you be inclined to weight

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