"How does dunkin donuts build long term customer relationships" Essays and Research Papers

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    Competitive Analysis – Dunkin Donuts 1.1 Target Markets Dunkin Donuts target market is the blue collar workers (18-60) of America who likes the quick service that Dunkin Donuts provides. Also within its target market are kids‚ highly due to its name. Recently Dunkin Donuts has been targeting the market of affluent women and professionals. 1.2 Description of Products & Key Benefits Variety of menu • Dunkin Donuts offers something people enjoy (donuts) with their coffee/beverage. (Based on Baskin-Robbins

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    Case Study 4: DunkinDonuts: Betting Dollars on Donuts DunkinDonuts has a history of offering simple and straightforward morning snacks which has given it its competitive advantage. They are one of the world’s largest Coffee and baked goods chain. Dunkin Donuts is working to grow in all directions. They now have almost 6‚400 outlets‚ with most of them being in the northwest‚ they are looking to pop up on every corner throughout the rest of the country. The shops are not only found in the

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    Rooter’s Cleaning Services provided data concerning the costs incurred to clean hotel rooms for which hotel customers pay $150 per night. Data for the past 7 months are as follows:   January February March April May June July Number of rooms cleaned 250 160 200 150 285 170 260 Cleaning cost $6‚450 $4‚060 $5‚100 $4‚100 $6‚640 $4‚200 $6‚530 How much are estimated monthly variable costs using the high-low method? Your Answer: $20.64 Question 2 options:

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    sincere thanks to her for supervising us during this semester in order to come up with this report. Also‚ I would like to thank Mrs. Prasitha Nair for welcoming us at her office and being kind with us by delivering the needed information about DunkinDonuts Marketing Channel. At the end‚ I have to admit that without the teamwork spirit this report had no chance to exist. Thanks for each who spent his or her effort and even a single moment on this report. By: Khalid Yahia Raghad Ahmad

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    MARKETING - BT10303 Presentation on Case Study Topic • Dunkin’s Donut Group of Member ➢ Yelly Yong (YE 2007 – 7735) ➢ Heather Dyi (YE 2007 – 7733) ➢ Intan Arniesa (YE 2007 - 7729 ➢ Patrick Laing (YE 2007 – 7731) ➢ Mohd Raed (YE 2007 - 6892) Date of submission: ➢ 13th Sept 2009 Lecturer Name ➢ Ms Grace Phang Introduction of DunkinDonuts [pic] [pic] DunkinDonut is a highly recognizable brand name. Its global presence‚ strong

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    service industry. This study aims to use Hilton Hotels as the focus of this paper. The main purpose of this study is to examine how Hilton Hotels builds a relationship with its customershow it improves the added value to retain customers and what should be improved under the context of value chain to improve the better services in order to effectively deliver customer satisfaction and exceed their expectation. The paper will start from providing brief information about Hilton Hotels and then move

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    companies build sustainable product advantages for even those products. How do they do it? Cite at least two examples from your own experiences. An example of a company to build a sustainable product advantages is Starbucks. Mass advertising of Starbucks aromatic coffees‚ peaceful atmosphere‚ free Wi-Fi and comfortable chairs is what draws customers in to their establishments. Starbucks attracts their customers over their competitors by their ad campaigns and serene atmosphere. Customers are not

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    in DD’s market share in coffee and baked foods. Another threat is that there are low barriers of entry into the coffee and donut industry‚ which actually gives rise to the threat above - presence of many competitors. The price of raw ingredients are also increasing‚ like soybean. It is a threat as DD is now using a reformulated cooking oil‚ made from soybean‚ for its donuts to eliminate trans fats. The increase in raw material prices may result in an increase in DD’s operating cost. There is also

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    job at a Dunkin Donuts. I worked there for a year and half. It was a good first job‚ but also the worst. My morning routine consisted of waking up at 4 in the morning to open in store at 5. Make the coffee and teas‚ set up the donut case and get everything ready for the morning rush. Before I got this job I expected it would be cake. I mean‚ how hard is it to brew coffee and sell donuts? it was not very hard in my opinion. Although‚ I wasn’t expecting how crazy the rushes would be and how stressed

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    The two advertisements from DunkinDonuts and Costa Coffee have done its job effectively as the official promotion for the companies’ website. For starters‚ they all show their products appealingly. Dunkin captures image of their fresh coffee being poured while Costa attracts attention using the classy latte arts. Secondly‚ their points are cleared and concise. Dunkin’ uses slides that talk about different aspects of their products‚ and Costa states their points in a short‚ quick description. The

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