An important factor in understanding the value of a product or service to a customer is to understand what potential benefit they will derive from it‚ how they can set about deriving it and how external factors affect it. Understanding these essential facts assists in the establishment of the product‚ pricing and promotional strategy‚ marketing support services and value added services necessary to the successful introduction and support of the product in the market place The above approach
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variables that consist of the product quality‚ service quality‚ price‚ and customer satisfaction and purchase intention. Beside that‚ the report will discuss sampling target and size‚ population range and the methodology that will be used and discuss in the research project. Not only that‚ at the end of the project we will provide a recommendation for business and academic purpose for further research on the motor vehicle business. Not to mention also the limitation of the research process. Brief
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Emotional Intelligence and Job Satisfaction September 20 2010 - Research from the University of Haifa found that employees with high levels of emotional intelligence are more dedicated and satisfied at work. The study surveyed 809 employees and managers in two public sector organizations and two private companies‚ examining the influence of emotional intelligence on factors such as organizational politics‚ work attitudes‚ formal and informal behavior‚ feelings of justice‚ and burnout. The study
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Today’s workforce works much differently and also thinks much differently than they did a while back. Years ago people looked to get a job as soon as they graduated high school or college and hoped to stay there for the rest of their life. All they wanted was a stable job that could provide for them and their family. They didn’t care so much about benefits or huge pay raises. They were satisfied with a small annual raise or just a pat on the back ensuring them of their job security. They were
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The relationship between job performance and job satisfaction has been very controversial for about the past fifty years with numerous studies and analysis on this correlation by industrial and organizational psychologists. Researchers have put in all their efforts to prove that there is a strong compatibility between performance and satisfaction with the notion that a happy worker is an effective worker. It may sound very convincing but however‚ trying to understand the nature between these two
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9001:2008 Clause 8.2.1 P017 Customer Satisfaction Procedure Company Name/Logo Document No Uncontrolled Copy COMPANY PROPRIETARY INFORMATION Controlled Copy Rev Date Prior to use‚ ensure this document is the most recent revision by checking the Master Document List. To request a change‚ submit a Document Change Request to the Document Control Representative. Company Name/Logo P017 Customer Satisfaction Procedure Contents P017 Customer Satisfaction Procedure .................
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Money is the best way to motivate people Nowadays the employers use different instruments in order to stimulate their laborers to work better and faster. However‚ one must admit that the most common way to encourage employees to carry out their duties is money. I agree that wages or salary should be considered the most powerful instrument to influence on people’s attitude to job. To begin with‚ money is the most convenient and effortless motivator. In fact‚ no one gratitude or praise is
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BRIEF PROJECT TITLE To analyze the satisfaction level of the customers who are currently using Ion Exchange India Limited water purifiers and to generate service contract leads. OBJECTIVES • Study of the water purification Industry • Preparation of questionnaire to measure satisfaction level • Understanding customer needs and problems during the survey • Identify gaps in the service delivery model of Ion Exchange India Limited • Obtaining customer feedback for improving product and services
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The Effect of Pay Level Structure on Job Satisfaction Prepared by Rana Nissan Doris Bou Abdou Freddy Khoury Presented to Dr. Dory Daw 2013 Pay Level Structure The Pay level Structure should be balanced between internal equity (how much the job is worth to the organization) and external equity (to what extend the pay of the organization is competitive relative to what it’s paid elsewhere in its industry). The best pay system is to pay on the basis of job worth to the organization (internal equity)
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• There is increasing pressure on business to be more flexible and to deliver products and services to customers quickly. IT practices often inhibit these business goals. • IT is expected to deliver both cheap‚ reliable operations AND create new business value. These goals can get confused by both business and IT leaders and leadership can mix these up when evaluating IT or when doing IT planning and budgeting. • IT is a key player in delivering most business strategies these days. Too often‚ IT
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