business enterprises‚ schools‚ hospitals‚ government and non government services. However‚ some of them are still using manual system. In this regard‚ we acknowledge the value of computerized system. As of today’s generation‚ there are already many hotel existing. One of which is D’ Budgetel that serves private rooms and dormitory type. It is
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Best Western Plus Antel Hotel Vs Holiday Inn Best Western Plus Antel Hotel has a full-service spa‚ an outdoor pool‚ and an indoor pool. Complimentary wireless Internet access is available in public areas. Business amenities at this 3-star property include a business center‚ a meeting/conference room‚ and limo/town car service. This family-friendly hotel offers a poolside bar. The staff can provide concierge services‚ wedding services‚ and event catering. Additional amenities include a children’s
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Paul-Alexandru B1 The name of the hotel is Heartbreak Hotel & Resort‚ and you can find the hotel in Brasov‚ a city situated on the central part of Romania. The hotel has 4 stars‚ and is regarded as one of the greatest hotels in the city‚ the type is one resort‚because it is a seasonal hotel. The Hotel has 3 floors‚ with 150 rooms‚ and 5 elevators. This hotel is famous for its services that the hotel offers in the Housekeeping department. The following housekeeping areas in the hotel are: the front desk area
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Housekeeper - Duties & Responsibilities: * Follows detailed worksheet for each cabin cleaning * Completes inventory of cabin contents on form provided. Provides information on any missing items to the manager. * Daily maintenance of hot tubs. * Clean building floors and walls by sweeping‚ mopping‚ scrubbing‚ or vacuuming them. * Change bedding and make beds as directed. * Stock cabin food supplies (coffee‚ tea‚ sugar‚ etc.) as needed. * Replenish supplies such as drinking
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strategies are trend to have higher labor productivity‚ especially in some organizations which require heavy capital (Koch & McGrath 1996‚ 335-354). Therefore‚ Shangri-La have extensive training program to enhance service quality in this upper class hotel. Quality service is the competitive advantage of Shangri-La. It provides training to lead loyal employees to provide the excellent service to all customers. Employee is intangible resource‚ it is difficult and costly to imitate. Therefore‚ it helps
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n 1994 in Rwanda‚ a million members of the Tutsi tribe were killed by members of the Hutu tribe in a massacre that took place while the world looked away. "Hotel Rwanda" is not the story of that massacre. It is the story of a hotel manager who saved the lives of 1‚200 people by being‚ essentially‚ a very good hotel manager. The man is named Paul Rusesabagina‚ and he is played by Don Cheadle as a man of quiet‚ steady competence in a time of chaos. This is not the kind of man the camera silhouettes
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THE GEORGES HOTEL The Hotel ■ 163 guest rooms‚ 65-70 employees. ■ Front desk: 10 employees. ■ Valet parking services: 8 employees. ■ Housekeeping: 28 employees. ■ Engineering and facilities maintenance: 4 employees. ■ Management and administrative: 15-20 additional staff members assigned to departments throughout the hotel‚ including management‚ office support and sales. The Garden Terrace Restaurant ■ Approximately 35 employees. ■ The restaurant is open daily from 5:00 a.m. to 10:00
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A. Explain the following questions listed below. 1. If you were the executive committee of a hotel‚ what kinds of things would you be doing to ensure the success of the hotel? Guest satisfaction. Collect feedbacks from e-mails‚ surveying‚ in order to picture all the customer’s wants‚ needs and demands. By this‚ we will have the idea of what they want to experience during their stay in our hotel. This will follow the development of each and every department.In our principles of marketing when
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basic arguments for and against regulation of the global labor environment 11. Describe the argument for a market-based resolution to workplace discrimination. 12. Define diversity as it applies to the workplace. 13. Explain the benefits and challenges of diversity for the workplace. 14. Define affirmative action and explain the three ways in which affirmative action may be legally permissible. 15. Articulate the basic guidelines for affirmative action’s programs Decision-Making @ Work There
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Hotel Front Office – Medium Size Hotel Kyle Beers HTT250 August 15‚ 2010 Prof. Israel Johnson Hotel Front Office – Medium Size Hotel How is the front office important to a hotel? The front office of any sized hotel is the brain of the operation. The front office concludes of employees and departments that make the hotel functional. Front office employees‚ such as front desk employees‚ make reservations via phone‚ check-in/check-out guests‚ address all guest questions‚ and suggest activities to
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