HKU SPACE Po Leung Kuk Community College Higher Diploma in Hotel Management Introduction to Housekeeping Operation Year & Semester: 2009 Semester 2 Class Name: HM Team Member name & Students ID: Cheng Yik Cheung‚ 200801035 Cheng Kam Yin‚ 200803952 Lee Ka Hung‚ 200803385 Chan I Man‚ 200803377 Chu San Chui‚ 200804705 Wong Pik Ki‚ 200804073 Leung Chi Hang‚ 200802859 Lecturer Name: Helen Yau Introduction Recently‚ our new upscale hotel has been built up. There are
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International Advanced Diploma in Hospitality & Tourism Management Housekeeping Management (W2017) Assignment Term 3 2011 Student declaration: I declare that: • I understand what is meant by plagiarism. • The implication of plagiarism has been explained to me by my institution. • This assignment is all my own work and I have acknowledged any use of the published and unpublished works of other people. Student’s signature:……………………………. Date:……………………… Total number of pages
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Accommodation Management Staffing The housekeeping department of a hotel is responsible for ‘cleanliness‚ maintenance‚ aesthetic upkeep of rooms‚ public areas‚ back areas and surroundings.’ The department is not always given the respect it is due in terms of work load‚ the size of which can be estimated by the fact the department often employs the largest workforce. There are a variety of areas the housekeeping department must manage‚ the following table taken from Hotel Housekeeping Operations and Management
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HANDS ON EXPERIENCE AT LA CARMELA de BORACAY BEACH RESORT HOTEL On-the-Job-Training Narrative Report Presented to the Faculty of the College of the Agriculture‚ Forestry and Environmental Sciences AKLAN STATE UNIVERSITY Banga‚ Aklan In Partial Fulfillment Of the Requirements for the Degree BACHELOR OF SCIENCE IN HOME TECHNOLOGY By KIRK ANTHONY R. RETORIANO January 2013 Republic of the Philippines AKLAN STATE UNIVERSITY College of Agriculture‚ Forestry and Environmental Sciences
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(d) Vacant Not Ready (e) Room Status Discrepancy 2. Briefly explain‚ the important role play by the housekeeping department 3. Differentiate between turn down service and second service 4. List out various departments the housekeeping department co- ordinates with 5. Briefly explain FOUR (4) causes of loss / shrinkage of linen in housekeeping department. 6. What is the correct procedure for entering a guest room? 7. Draw a ‘Maid’s Cart’ and name different
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1.0 Summary This is a 5-star hotel. The name of the hotel is Senvell Hotel. It provide normal rooms‚ themed rooms and so on. It has fitness facilities with high standard and it had a strong hotel team. The hotel want to reach the goal that the customer feel like stay at home when they stay in the hotel. 2.0 Purpose of Report Reports can cover a wide range of topics‚ but usually focus on transmitting information with a clear purpose‚ to a specific audience. Our report aims to crate a 5-star hotel
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Robinson Cruose vs. Gulliver’s Travels Throughout the history‚ the writers of contemporary period tried to reflect their era’s social and political problems like inequalities between races or classes‚ corruptions in family life and social relationships‚ or the side effects of a politic shift. In 18th century‚ writers were also affected by these types of social troubles‚ and some of them took enlightening of the people as a mission by writing about the period’s dilemmas. During this
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HOUSEKEEPING -General care‚ cleanliness‚ orderliness‚ and maintenance of business or property. Good housekeeping is an important consideration in underwriting of fire hazard and other forms of insurance‚ as well as in certification by fire‚ health‚ and industrial safety agencies. ORGANiZATiONAL CHART OF HOUSEKEEPiNG DEPARTMENT (LARGE ESTABLiSHMENT) Executive Housekeeper/Housekeeping Manager Roomskeeping Supervisor Public Area Supervisor Linen & Laundry Supervisor Room Attendant Houseman/Utility
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Introduction to Housekeeping OBJECTIVES: In this chapter you will learn to – •Explain the importance of good housekeeping for customers‚ employees and the hotel. •Learn housekeeping quality control •Discuss key positions within the department‚ their responsibilities and organization Efficient Management of Housekeeping: • Efficiently managed housekeeping departments ensure the cleanliness‚ maintenance and aesthetic appeal of lodging properties. • The housekeeping department not only prepares
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of a Housekeeping Department The housekeeping department of a lodging property typically accounts for the business’ largest labor expense. Executive Level Most hotel housekeeping departments are led by an executive housekeeper. This employee is typically a member of the executive team. In smaller properties‚ he reports directly to the general manager. In larger properties‚ he may report to the rooms division manager. The executive housekeeper is responsible for managing housekeeping personnel
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