CUSTOMER SATISFACTION ON THE PRACTICES OF THE HOTELS/INNS AND RESORTS IN THE FIRST DISTRICT OF ILOCOS SUR A Thesis Proposal Presented to The Faculty of Graduate School University of Northern Philippines Vigan City In Partial Fulfillment of the Requirements for the Degree Master of Business Administration By: VIVENCIO C. PERALTA JR. 2011-2012 CHAPTER 1 THE PROBLEM Introduction Throughout history
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tourist destination‚ there is a lot of hotel and resort in Panay area that tourist difficult to choose thus I select this sector to create this project Online Hotel Reservation System. The rapid development and commercialization of Information and Communication Technologies (ICTs) for the travel and tourism industry has prompted hotels and other enterprises in this sector to increasingly adopt these technologies. The ICT based products and processes help the hotels to enhance the operating efficiency
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Hilton Hotels: diferenciación de la marca a través de Gestión de las relaciones A principios de 2008‚ Hilton Hotels Corporation fue preparado para el crecimiento mundial‚ con una tremenda meta agresiva de apertura de 1.000 hoteles en América del Norte en cinco años y 1.000 hoteles en el resto de el mundo en diez años. La empresa acababa de ser tomada por el privado Blackstone Grupo 1 de reportó US $ 26 mil millones‚ una prima del 32% sobre el precio de la acción 32‚05 dólares el día anterior
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Decision of Hotel Selection Mingyang Liu Johnson & Wales University - Providence‚ MGL375@wildcats.jwu.edu Ritong He Johnson & Wales University - Providence‚ RGH625@wildcats.jwu.edu Follow this and additional works at: http://scholarsarchive.jwu.edu/mba_student Part of the Hospitality Administration and Management Commons‚ Marketing Commons‚ and the Tourism and Travel Commons Repository Citation Liu‚ Mingyang and He‚ Ritong‚ "Factors Affecting Students’ Decision of Hotel Selection" (2013)
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Introduction: - Hotels are the establishment which provides accommodation‚ food and other services for travelers and tourist throughout the year. The establishment in able to be called a hotel must have a minimum of six rooms and a restaurant to sell meals. Hotels are classified into (1 star to 7 stars) hotels. Facilities in hotels may go from an essential bed and storage for clothing‚ to extravagance components like en-suite bathrooms. Bigger hotels may give additional facilities to customers‚ for
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situation and history of a international hotel from China‚ Shangri-la hotel‚ which is one of the best and luxury hotel in Asia. Merely mention how the whole hotel market environment influence Shangri-la hotel. How do they compete with their major competitors? How do they segment their market and what is their target market how do they form their strategies by these major market to help customers to distinguish the major differences between their hotel and other hotels. These information will be mentioned
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University Abstract This paper summarizes my research in area of lodging and hotel industry‚ focusing on importance‚ ordering and controlling amenities in hotels. I have gather information from hospitality industry journal articles‚ web sites and also directly from facilities to gain knowledge on importance of hotels amenities and guest perceived value of these amenities. This research also seeks to understand how the hotels can use amenities to attract guest‚ promote the property‚ increase sales and
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visitors to the Island have increased‚ the occupancy rate for hotels has dropped significantly. The tourism climate had left Regal Carnation Hotel with an opportunity to reinvent or reposition itself among their competitors in Guam. The Regal Carnation Hotel has many internal issues to overcome as poor customer service‚ poor management‚ and poor property upkeep. Overview of Key Issues and Root Causes Vacationers were upset with their hotel experience on the Island of Guam. A number of symptoms
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Industrail Training Report Name - Rohan Ganesh Roll no - KHR2011- BAIHM-60 Batch - Winter Training Duration - 15th November‚ 2012 - 30th April‚ 2013 Property - The Taj Mahal Palace And Tower‚ Mumbai. Improving the quality India’s largest business Group Diverse business in 7 sectors
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Hotel/Restaurant Registration is mandatory for a food supplier in order to commence business in Pakistan. In Pakistan Law relating to food items which may or may not be served in hotels and restraints is administered under various statutes and rules. The Pakistan Hotels and Restaurants Act‚ 1976 and The Pakistan Hotels and Restaurants Rules‚ 1977 were incorporated for the specific regulation of such restraints. However‚ the law is extended over various statutes as taxes are dealt under sales tax
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