Case 3-1 HOTEL CONTINENTAL In July 1989‚ Mr. Oscar Mendoza‚ owner of Triumph Tours read in the newspapers anadvertisement for the leasing of Hotel Continentals facilities. During the last six months‚ OscarMendoza has been seriously thinking about operating a hotel to complement his travel agency business.Oscar Mendoza had been experiencing difficulties in getting hotel accommodations for his tour groupssince last year during the peak travel months of December‚ January‚ July and August.Hotel Continental
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Manila Savings Bank Case Study Submitted by: Tabaosares‚ August R. of BSCSM 4 - A Statement of the Problem “MSB branch Managers having a passive attitude towards the submission of reports from CORPLAN unit of MSB” Proposed Solutions 1. Once a year Supervision and Management training for MSB branch managers. 2. Twice a year re-evaluation conducted by HR department of MSB to the MSB branch managers. 3. Warning of termination if they continue having a passive attitude
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learned lots of knowledge by doing my assigned task. I was assigned in Concierge Department‚ in Concierge Department we are responsible in taking care of the baggage and other things of our guest. In 38 days of staying and having an OJT in Mariott Hotel and Resorts‚ I learned the importance of great impression. Because in our industry which is the Tourism Industry‚ our impression to our guest is very important. Just “show simple smile‚ be friendly and approachable with them it will give a good impact
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Good Hotel: Doing Good‚ Doing Well? Cyrus S. Worth American Public University BUSN620 8 May 2014 Abstract The purpose of this paper is to explore Case Study # 10 - Good Hotel: Doing Good‚ Doing Well?excerpted from Strategic Management: Planning for Domestic and Global Competition Thirteenth Edition authored by John A. Pearce II and Richard B. Robinson published 2013 by The McGraw - Hill Companies New York‚ NY. This paper will seek to address five issues concerning the Good Hotel
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Brunt Hotels‚ that owns 60 hotels in UK‚ decide to acquire a small chain of hotels in France. This approach and expansion requires some steps to be taken very carefully in order this strategy to be successful. The key priorities of this approach are related to the strategy plan with the objectives defined‚ the steps that will be followed to implement this plan‚ the risk management analysis‚ the marketing plan that will be followed in the new country‚ the staff that will work in the new hotels‚ the
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Resource Management SEMESTER 1‚ 2014. ASSESSMENT TASK 1: CASE STUDY ’ELITE HOTEL’ Student Name: Baihan CHEN Student ID: UB30081390 Word Count:1304 Due Date: 24/8/2014 Q1. TAKING ACCOUNT OF THE ORGANIZATIONAL CONTEXT‚ WHAT ARE THE PARTICULAR HUMAN RESOURCING CHALLENGES OR ISSUES THAT WILL NEED TO BE ADDRESSED IN SETTING UP A NEW HOTEL OF INTERNATIONAL FIVE-STAR QUALITY? INTRODUCTION: In this case‚ the operating environment for Elite Hotel run in Azerbaijan is like that it is a newly independent
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Case Study – Rosewood Hotels Abstract This paper will discuss the pros and cons of the Rosewood Hotels moving from individual brands to a corporate brand. It will look at the history of Rosewood hotels‚ how they got to where they are‚ their customer base‚ and where they want to go. It will look at the concept of customer lifetime value as it relates to the Rosewood Hotel customer‚ then make a recommendation for or against tying its corporate Rosewood brand to all of its present and future hotels
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section‚ Sheraton Hotels and Resorts Worldwide‚ the owners of Sheraton Hotels intends to build a new hotel in Zimbabwe’s resort town of Victoria Falls. Victoria Falls being a popular destination is a prime tourism destination Sheraton Hotels and Resorts Worldwide identified Zimbabwe’s tourist towns as a potentially profitable location to build their latest state of the art hotel and have initiated this chapter of the project is to analyze the opportunities of developing this hotel by analyzing the
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CASE STUDY OPERATING PROCEDURES OF HOTEL ALIMARA Introduction We decided to do our project on Hotel Alimara in Barcelona. We have interviewed the F&B manager and Front Office manager to get some information about operating processes. From Front Office processes we have chosen the check-out and from the F&B we have chosen the order making process. Objectives The objective of our work is to analyze and compare functions and operating
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1. Introduction The purpose of this report is to critically examine the issues faced by the Regency Grand Hotel both internally and externally. This report also discusses relevant theories and makes recommendations for the Regency Grand Hotel to address the managerial problems and return the organisation to its former status. The decline in the performance of the hotel is a result of the drastic changes in the organisational structures. The introduction of the practice of empowerment has resulted
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