Most Memorable Customer Service Experience: A few years back‚ I went to Las Vegas with my family and stayed at the Aria hotel. The bathroom of our suite had a sliding door‚ and my brother got locked inside the bathroom due to some mechanical error in the door. My parents called the front desk and narrated the issue to them
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HSC 3047: SUPPORT USE OF MEDICATION IN SOCIAL CARE SETTINGS OUTCOME 1 1.1. Identify the legislation that governs the use of medication in social care settings - The following legislations have a direct impact on the handling of medications within a social care setting: ·The Medicines Act 1968: basis for licensing‚ sale‚ supply and manufacture of medicines. ·The Misuse of Drugs Act 1971: this Act is designed to control the use of dangerous or potentially harmful drugs such as opiates (drugs which
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International Journal of Culture‚ Tourism and Hospitality Research (eJournal by Emerald Insight) Hospitality is the defining feature of India and Indians. In the era where national boundaries are fading fuelled by rapid movement of culture‚ capital and knowledge across borders‚ hospitality industry has emerged as one of the largest employers in the world. It is second only to the oil industry‚ in terms of turnover and exchange of foreign currency. The Indian hospitality industry is growing at a rate of 6%
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hotel operators are increasingly advertising both online and offline to attract consumers directly.Social Media: The social media frenzy has taken the world by storm the last few years. By 2015 this will become truly integrated in the travel and hospitality decision-making process‚ representing both threats and opportunities for the industry. The transparency of social media can highlight any inconsistencies between the brand pledge and its execution across geographic boundaries. Embrace rather than
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HOSPITALITY The Maranao are concentrated around Lake Lanao in the province of Lanao del Sur. The area is geographically isolated by mountain ranges. Because of the past inaccessibility of the land of the Maranao‚ an important role has been done which helped them to mold their distinct tradition. As they are free from direct cultural assaults‚ the Maranao tradition has been flourished. One of their performances in their musical tradition is the playing of kulintang ensemble. This kulintang performance
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Hospitality in the Odyssey It is very important for the people of the ancient world to practice hospitality. In the Odyssey‚ Athena‚ disguising herself as a seafaring man‚ appears at Odysseus’ palace. She is ignored at the front door by the suitors of Penelope. Later‚ Odysseus’ son‚ Telemachus‚ apologizes to her for the suitors’ lack of hospitality. He invites her to have a meal. In return‚ Athena offers the young prince a piece of good advice that he should go abroad in order to seek his father’s
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* Overview Hospitality is about serving the guests to provide them with "feel-good-effect". "Athithi devo bhavha" (Guest is God) has been one of central tenets of Indian culture since times immemorial. In India‚ the guest is treated with utmost warmth and respect and is provided the best services.Today hospitality sector is one of the fastest growing sectors in India. It is expected to grow at the rate of 8% between 2007 and 2016. Many international hotels including Sheraton‚ Hyatt‚ Radisson‚ Meridien
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Business Ethics in Hospitality Brian Scott Angerer University of Phoenix In the hospitality industry ethical issues abound both for the business itself and the community at large. Business ethics is a complicated subject that can be described as‚ the behavior that a business
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Unit HSC 2007 Support independence in the tasks of daily living Thiss unit Th nit wi ni willll hel elp yo elp you ou to o lea earrn rn how tto o su supp ppor pp o t pe or peop ople op le iin n the th he ta asks sk ks of o dailililyy lil vi da ving ng. Yo ng. ng You uw wiilll neeed to kno ow wh w y it is im impo po ort rtan antt to an o pro pro omo m te e in nde depe pend pe nden ence en ce as ce as well weelll as re r cog co og gn nissin ing g wh what a sup at uppo port po rtt p peo eopl eo ple
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| | | |Questions written by Candidate | |√ | |Unit numbers: HSC 024 | | | | | | | |Questioning the candidates | |
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