Chapter 2 Service Characteristics of Hospitality and Tourism Marketing OBJECTIVES: Describe a service culture. Identify four service characteristics that affect the marketing of a hospitality or travel product. Explain marketing strategies that are useful in the hospitality and travel industries. Ritz-Carlton is renowned for outstanding service. o the chain of eighty-five luxury hotels around the world‚ caters to the top 5 percent of corporate & leisure travelers In surveys of departing
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in any other file format please discuss this with your lecturer well before the assignment submission date. Student Name: Example 1 Student ID No.: 21818226 Unit Name: Tourism and Hospitality Research & Analysis Unit Code: MNG00415 Tutor’s name: Dianne Dredge Assignment No.: 2 Assignment Title: Research Proposal Due date: 19/04/13 Date submitted: 19/04/13 Declaration: I have read and understand the Rules relating to Awards (Rule 3.17) as contained in the University Handbook
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RAJESH KUMAR 97‚ Monash Ave‚ Como‚ WA-6152 Mobile: 0430 438 444 Email: rajesh_kumar738@hotmail.com CAREER OVERVIEW A Technical professional with three years’ experience in the IT industry‚ I have worked in Telecommunication & IT Industry. I have a proven track record of. I’ve recently completed a Diploma in Information Technology and i am now seeking a new professional challenge. KEY STRENGTHS • High level computer skills including Excel‚ Word and PowerPoint
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UNIVERSITY‚ GURGAON Issues in International Hospitality and Tourism Management U 54082 Module leader: Ms. Bandana Rai Submission: ECONOMIC CRISIS IN HOSPITALITY & TOURISM INDUSTRY Submitted by: Pavitra Mehrotra Student Id: 010109029 Abstract In the recent scenario‚ hospitality and tourism sector has become an important part of daily life but which is now experiencing multiple challenges because of the global economic crisis. Besides tourism‚ many other industries are in a position to create
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good team of hospitality professionals is absolutely necessary and quite a daunting task.A hospitality team leader has have a good sense of judgement and direction and he has to be an inspiration to his team to make their true capabilities prosper. There are certain guidelines which are followed by successful hospitality team leaders: 1. Test the waters: a team leader has to find out what people think about your style of management. Getting a good feedback from the hospitality team is essential
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In selection of the research topic which is the first step of research project the researcher needs to be aware of what is going to be searched. Without being clear about research it is difficult to plan the process which needs long time and effort. a. Attributes of a good research topic Research topic can be selected according to the data collected or the data can be collected according to the topic selected based on the preferences of the researcher. Alternatively‚ some topics can be based on an
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Development & Expansion Analysis of a country from an hospitality point of view : Colombia‚ Bogota Introduction: According to a study made by Jones Lang LaSalle Hotels‚ four of the top spots in South America for investors are Bogotá‚ Colombia; Buenos Aires‚ Argentina; Lima‚ Peru; and Santiago‚ Chile. According to that fact‚ I will try to explain in what reasons Bogota could be better and a more attractive place for investors in the hotel industry then others. 1) Country overview Colombia
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Re-examination of Factories Act HR Audit Training and Development Organizational change Competency mapping Quality of work life employee attitude survey Training needs analysis Induction training Refrence: http://www.citehr.com/83179-hr-research-topics.html 1. Mapping training need of employees 2. Succession planning in Senior management 3. Retention strategy in a manufacturing set up 2. 1.T&D 2.Performance Management System 3.Employee Welfare Measure 4.360 degree Appraisal
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Case 27 “The Ritz-Carlton‚ Millenia Singapore” Summary Walter Junger is the executive assistant manager in food and beverage department of the Ritz-Carlton Millenia Singapore hotel. He came up with the event “first annual New World of Food and Wine Festival” The management believed his suggestion would be beneficial and backed the concept with budget‚ personnel and managerial support. Event also had another purposes like creating publicity for the hotel and developing scholarship fund for students
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Spain as a tourism destination: Will it be one of the most sought after destinations in the near future? – An analysis and feasibility study | | Raaghav Murugappan | Due Date - 18/11/2012 | ID Number – 000001185 Course – Hospitality and Tourism Business Course Code – BUSS101 Lecturer – Mr. Christopher Simon Dutt | Table of Contents Executive Summary ii 1. History of Hospitality and Tourism Sectors in Spain iii 2. Travel and Tourism Sector – The 4 A’s of Tourism iv 2.1
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