keller graduate School of Management | You Decide | Middlefield Hospital | | Melissa Dixon | 9/16/2012 | | Background: Middlefield Hospital is a 450 bed tertiary care facility in a major urban area in the Northeast. The hospital is an integrated health system that provides the fill array of inpatient and outpatient services. The Hospital has a reputation for quality care in the area. Problem: The Hospital’s turnover rate exceeds 20% and there are over 100 nursing vacancies
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OPERATIONS MANAGEMENT CASE 1 Shouldice Hospital Introduction Shouldice Hospital‚ set up in 1945 by Dr. Earl Shouldice‚ is located near Toronto. It follows the business model of focus on a single standardised service for a narrow target of consumers‚ rather than to provide customised solution (as in a general clinic or hospital). It focuses on providing quick‚ convenient‚ and reliable cure for external types of abdominal hernias. The Hospital uses its own technique‚ called the Shouldice
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quality of care for Medicare patients since the Affordable Care Act was passed in 2010. In 2012 CMS implemented a program called The Hospital Readmissions Reduction Program (HRR)‚ this program is intended to improve health care for patients with Medicare to improve the quality of care that is provided versus the quantity of care. This program provides incentives to hospitals‚ which is intended to reduce costly and unnecessary readmissions (Centers for Medicare and Medicaid Services‚ 2016). The conditions
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safety net hospital are closing because‚ there is simply not enough funding to bear the rising population of the United States. Over thirty-three percent over the population are uninsured for various reasons. In today’s society there are so many single parent families that cannot afford to pay for private insurance‚ so as a result they rely on government assistance such as Medicaid‚ All-kids‚ and Medicare. According to an article I read in the New York Times magazine‚ Grady Memorial Hospital is known
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Shouldice hospital was founded by Dr Earle Shouldice after World War II in Canada. The hospital performs external hernia surgery exclusively. External hernia surgery is considered simple surgery and is easily mastered by new surgeons. The service they offer is competitively priced‚ well below the average of $3000. Patients from the US typically can cover airfare and the operation for about $1500. The service is quite popular‚ at the time of the case the backlog was 1200 patients. The Shouldice
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Healing Hospital: A Daring Paradigm Sandra Mays Grand Canyon University HLT310V Patricia Mullen September 12‚ 2010 Healing Hospital: A Daring Paradigm The spirituality in a healing hospital starts with the Chief Executive Officer and spirals downward toward management‚ and then the frontline employees. Healing hospitals must have a form of culture that serves the community. This includes the building‚ its contents‚ the CEO‚ the managers‚
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CASE MEMORIAL HOSPITAL The nurses at Memorial Hospital work a regular schedule of four 10-hour days per week. The average regulartime pay across all nursing grades is $12.00 per hour. Overtime may be scheduled when necessary. However‚ because of the intensity of the demands placed on nurses‚ only a limited amount of overtime is permitted per week. Nurses may be scheduled for as many as 12 hours per day for a maximum of five days per week. Overtime is compensated at a rate of $18.00 per hour.
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Running head: HEALING HOSPITAL: A DARING PARADIGM Healing Hospital: A Daring Paradigm Karen McDevitt Grand Canyon University Spirituality in Health Care HLT 310V Patricia Mullen April 07‚ 2011 Healing Hospital: A Daring Paradigm Service‚ Integrity‚ Safety‚ Trust‚ and Respect may be the core values established as guidelines for hospitals’ staff members. Without love it will not qualify as a Healing Hospital. The employees need to embrace the human spirit and incorporate genuine
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Abstract This case study illustrates the crisis faced by the president of Lincoln Hospital‚ a for-profit hospital that had several hundred beds to fill. A number of issues are occurring at the hospital impacting the ability of the hospital to successfully perform the planned surgeries without incurring significant issues. These issues include high turnover‚ scheduling issues‚ service delays‚ and a divided staff. Worst of all‚ however‚ the doctors and nurses are at war. Specifically‚ Don‚ the new
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CASE: Community Hospital Evening Operating Room Solution 1) The average customer arrival rate and service rate per hour Patient arrival time in a day (11 pm to 7 am) = 8 hr/day Patient arrival time in a year (Total study time) = 8 (hr/day) * 365 = 2920 hrs For average customer arrival rate‚ we know that 62 patients are required during that time period. So average customer arrival rate (λ) = 62/2920 = 0.0212 patients /hr Service rate (μ) = 60/80.79 = 0.7426 /hr
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