CURRICULUM VITAE PERSONAL DETAILS NAME : Charline Otieno DATE OF BIRTH : 11th August MARITAL STATUS : Single LANGUAGES : English‚ Swahili‚ German and Luo NATIONALITY : Kenyan RELIGION : Christian CONTACTS Permanent Address : P.O BOX 30496‚ Nairobi (00100) E-mail : richnikkicharlie@yahoo.co.uk Cell-phone : +254 727324013 PERSONAL ASSESSMENT I have strong interpersonal skills. I am results oriented and a team player. I am not afraid to change my orientation to take on challenges
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HILTON WORLDWIDE AT-A-GLANCE The following highlights are recent examples of how we at Hilton Worldwide are furthering our Mission to be the preeminent global hospitality company. Corporate In Q2 2013 Hilton Worldwide: • Led the industry with the largest global pipeline by rooms‚ per STR – with more than 175‚000 rooms in the pipeline‚ the largest in company history. • Signed a management agreement to complete a major renovation and add a new 50 room tower to the Hotel Companario in
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of Customer Relationship System of Hilton Hotels & Resorts 2013-12-8 Contents THE ANALYSIS OF CUSTOMER RELATIONSHIP SYSTEM OF HILTON HOTELS & RESORTS ........................................................................................................................................................................ 1 1. INTRODUCTION OF THE COMPANY 3 2. INTRODUCTION OF ONQ AND CRM 3 3. STRENGTHS OF CRM (ONQ) 5 4. DISADVANTAGES OF CRM (ONQ) 5 5. INFORMATION SECURITY
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Service Management and Customer Relation – Service Quality Essay Hilton is a global hotel chain which has much success in their many hotels across the world. Their service is exceptional thanks to their employees and their ability to relate to their customers. The Hilton airport hotel in Copenhagen is a good service operation because of its clear site-map and direction. This amazing location gives you a perfect way to store your baggage in the last minutes and lets you escape the early morning
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HRM2A Rachel Frank owns a service business called Frank’s Car Wash. The business is open from Monday to Saturday 8am to 8pm. Frank’s car wash uses the following accounts: Cash Supplies Prepaid Rent Prepaid Insurance Delancy Supplies Long Supplies Car wash equipment Accumulated Depreciation Accounts Payable Salaries Payable Rachel Frank Capital Rachel Frank Drawing Sales Advertising Expense Insurance Expense Miscellaneous Expense Rent Expense Repairs Expense Utilities Expense
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Hotel Reservation System Lecturer: Mrs. Anabelle Dicay Date Submitted: March 6‚ 2013 I. Introduction A. Group Our group name is “J and J”. How did we come up to this name? The name “J and J” is derived from the first letter of the first name of each member of the group. B. Company Rivera Hotel This family-owned
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2012 EVALUATION /COMPARISON REPORT OF 2 EMR SOFTWARE SYSTEMS FOR POTENTIAL USE IN OUR HOSPITAL Report Prepared By: Gary Holt RN Director of Nursing Informatics. Pg. #1 TOPIC A: EMR SYSTEMS AND PATIENT QAULITY CARE OUTCOMES. EMR stands for “Electronic Medical Record”. This section of the report is to explain to you the benefits to improving the quality of patient care we can provide to our patients by utilizing the EMR system. As we all know our number one goal is positive patient outcomes
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Major System Features and Functions The system will automate many of the manual procedures that are being used by management‚ front desk‚ and room services at the Hotel Computer Science. After preliminary analysis of the requirement specifications a system with the following functions will best satisfy the needs of the hotel management and staff. Hotel Management System Overview The following level one data flow diagram characterizes the types of inputs and outputs and the interactions that the
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Case Summary: Hilton Problem: From the case‚ we know Hilton is currently using the marketing penetration by focusing on business travelers. And now the expensive loyalty-program features that are added by Starwood Hotels and Resorts Worldwide Inc. for attracting more business travelers is threatening Hilton by increasing Hilton’s cost or decreasing Hilton’s market shares. Solution: In my opinion‚ in response to the Starwood’s strategy‚ the solution for Hilton’s dilemma should be market development
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‘Just- in- time’) to avoid excess capacity. ’B’ items are important‚ but of course less important than ’A’ items and more important than ’C’ items. Therefore ’B’ items are intergroup items. ’C’ items are marginally important. Advantages and Disadvantages of ABC Analysis Inventory Activity Based Costing‚ or ABC‚ is a method of allocating overhead and direct expenses related to the most important activities of the company first. This process allows business owners and managers an opportunity to
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