Comparative Study of customer satisfaction in public sector and private sectors banks Table of Contents Acknowledgment…………………………………………………1 Executive Summary……………………………….……………...3 Introduction…………………………………………………….....4 Literature Review…………………………………………………6 Banking Industry: An Overview………………………………....12 Objective of Study……………………………………………….12 Research Methodology…………………………………………..13 Data Analysis……………………………………………………14 Findings…………………………………………………….…...16 Recommendations………………………………………………
Premium Bank
world more than work and career. Career choice affects socioeconomic status‚ friends‚ political values‚ residence location‚ childcare‚ job stress‚ and many other aspects of life. And while income is important in both career selection and career longevity‚ so are achievement‚ recognition‚ satisfaction‚ security‚ and challenge. A person has a choice in calling work a job or a career. This decision usually accounts for factors such as time and interest the person puts into the work. In most cases
Premium Personality psychology The Work United States Navy
JOB DISSATISFACTION AND HIGH TURNOVER AT LIMA TIRE PLANT Executive Summary: Currently‚ the Lime Tire Plant is one of Treadway’s most efficient plants in terms of output due to utilizing new technology but is not performing to its potential due to high employee turnover at the foreman level. In 2007‚ turnover was 46% for the foreman position and overall morale and dissatisfaction was spreading throughout the company. The overall tire manufacturer industry is experiencing a drastic increase in
Premium Motivation
Abstracts of Master Thesis Organizational Climate and Teachers’ Job Satisfaction in Residential and Non Residential Schools. By BP ONG OCTOBER 1997 Chairperson : Assoc. Prof. Dr. Aminah Ahmad Faculty : Department of Extension Education Faculty of Educational Studies‚ Universiti Putra Malaysia. The usefulness of teacher perceptual data in school organizational climate and job satisfaction research was illustrated by a study of two selected residential and two non- residential schools in
Premium Job satisfaction High school Teacher
interviewed by senior undergraduate students on the activities they undertook in preparation for new business launches. Fifty percent of the 355 business owners interviewed claimed to have prepared business plans for their start-ups. This particularly high percentage is explained in the paper. The study found that preparing business plans correlated with the usage of external financing and that bank loans mostly went to business owners with business plans. However‚ a large majority of the business owners
Premium Management Entrepreneurship Business
business is small or large‚ but if you want to achieved success through networking‚ than you must create a good network design‚ because now days‚ there is no business that does not use network or some means of communication in technology. Therefore‚ business networking design is a crucial strategy that determines the company’s future. According to our text‚ “If you run or work in a business‚ you cannot do without networks. You need to communicate rapidly with your customers‚ suppliers‚ and employees
Premium Computer network Cisco Systems Router
However‚ how consumer thinking about the involvement constructs is a vexing challenge for marketers. Product involvement which refers to a consumer’s enduring perceptions of the significance of the commodity classification plays a major role in advertising campaigns (Kong & Zhang‚ 2013). This strategy decides how advertising performs and promotes its product. The purpose of this report is to outline literature review in terms of consumer involvement theories. It will then
Premium Advertising Marketing
not only to the organization but also to the students. The researcher will be focusing on the state of affairs and do a deeper researcher in this area. The researcher believes that one of the reasons for this state of attrition rate is lower job satisfaction among academic. This chapter contains the research topic together with the statement of the problem that is derived from the research question. The research will look into the objectives of the study‚ the significance of the research and the
Premium Pearson product-moment correlation coefficient Correlation and dependence Employment
A Meta-Analysis of the Relationships between Individual Job Satisfaction and Individual Performance Author(s): M. M. Petty‚ Gail W. McGee‚ Jerry W. Cavender Source: The Academy of Management Review‚ Vol. 9‚ No. 4 (Oct.‚ 1984)‚ pp. 712-721 Published by: Academy of Management Stable URL: http://www.jstor.org/stable/258493 Accessed: 20/10/2010 04:45 Your use of the JSTOR archive indicates your acceptance of JSTOR ’s Terms and Conditions of Use‚ available at http://www.jstor.org/page/info/about/policies/terms
Premium Job satisfaction White-collar worker Industrial and organizational psychology
A STUDY ON CUSTOMER SATISFACTION ABOUT THE SERVICE RENDERED BY THE TRUE SAI WORKS WITH REFERENCE TO PASSENGER CARS IN SALEM CITY [pic] Submitted to The True Sai Works‚ Salem. Requirement for the award of degree of Bachelor Of Business Administration (B.B.A.) Submitted by N.NIZAR AHAMED (Regd. No; 07AHA1488) Under the guidance of Mr. C.Mugunthan‚ M.com.‚ M.Phil.‚ (Head of the Department-Management) SALEM SOWDESWARI COLLEGE (SFC) Affiliated to Periyar University‚ Salem-636010
Premium Tata Motors Customer service Service