CHAPTER 1 Introduction Hotel & Resort is a place used for relaxation or recreation‚ attracting visitors for holidays or vacations. Resorts are places‚ towns or sometimes commercial establishment operated by a single company. An establishment that provides paid lodging on a short-term basis. The provision of basic accommodation‚ in times past‚ consisting only of cottages‚ a room with a bed has largely been replaced by rooms with modern facilities‚ including en-suite bathrooms and air
Premium Hotel Resort Transaction processing
PANGLAO ISLAND NATURE RESORT AND SPA MEMBERS: * Jessie A. Bunda * Cathleen Tieng * Caitlinvic Palagtiw * Rosemarie Herrera December 13‚ 2011 TOUR002 The Panglao Island Nature Resort & Spa‚ Philippines is on Panglao Island connected to Bohol Island by 2 bridges. Located amidst peaceful palm tree gardens and a white powdery beach. The thatched roof guest cottages are built in clusters using natural materials. The elegant beachfront Panglao Island Nature Resort & Spa is ideal
Free
is the primary survival strategy” (Schneider and Chung‚ 1993‚ p.124). Carey (2003) note that the service quality is a subject that permeates every component of the tourism industry. Especially in hotel and resort‚ the service quality is integral for long term survival. Therefore each company should take the service quality as serious management philosophy and have to adopt theories and models to identify gap between expectation and perception. CHAPTER 2: SERVICE QUALITY 2.1 PRINCIPLES OF SERVICE
Premium Quality management Management Quality assurance
The Walt Disney Company -Company Profile- The Walt Disney Company is a worldwide entertainment company‚ whose hero (the well-known Mickey Mouse who enchanted every child’s life) is even more famous than the company itself. Public Profile First of all‚ we have to locate the company: its headquarter is in California‚ more exactly at 500 South Buena Vista Street‚ Burbank‚ CA 91521. It was created in December 1919 by Walt Disney and Ubbe Iwwerks under the name
Premium Walt Disney The Walt Disney Company Walt Disney World Resort
TITLE Soak Up Glorious Views And Sleep In Comfort At Celyn Resort Kinabalu LEAD PARAGRAPH Celyn Resort Kinabalu is just a short distance from the famous Poring Hot Springs in the Malaysian state of Sabah. It is also close to the UNESCO World Heritage Site of Kinabalu Park. The nearest town is Ranau. A great base for exploring some of Sabah’s spectacular natural delights‚ the property also offers incredible views of the surrounding areas and very comfortable rooms for a great night’s sleep. Wake up
Premium Sabah Sabah Kinabalu National Park
America’s Zoos: Entertainment to Conservation The children run ahead‚ squealing with delight. Their parents lag behind holding the children’s brightly colored balloons and carrying the remnants of the half-eaten cotton candy. The family stops to let the children ride the minitrain and take pictures together under the tree. They walk hand- in-hand toward the exit‚ stopping first at the gift shop where they each splurge on a treat to remind them of the day’s adventure. Although this may sound
Premium Biodiversity Natural environment Sustainability
Strengths and Weaknesses of IPO Baderman Island Resort is an independent resort‚ encircled by Kelsey Island. Baderman Island is an all-inclusive resort that offers practically an unlimited amount of fun as well as family activities anywhere from music and entertainment to winding down after a long day for an enlightening relaxation spa session. The resort exhibits many opportunities for expansion but the resort has to decide upon which option is best expansion plan for their business. One of these
Premium Initial public offering Security Management
Johnson (General Manager)‚ West Indies Yacht Club Resort From: Mr. Patrick Dowd (Management Consultant) Date: 1/12/2007 Subject: Recommendation Report for West Indies Yacht Club Resort Introduction The purpose of this recommendation report is to sort out the existing problems of West Indies Yacht Club Resort and to suggest some feasible solutions to improve the current situation. This report is going to identify the key issues in the resort‚ list and discuss the main findings‚ outline the conclusions
Premium Motivation Culture United States
Rosewood Hotels & Resorts: Branding to Increase Customer Profitability and Lifetime Value Background: Rosewood Hotels & Resorts are a private hotel management company for 25 years‚ headquartered in Dallas - Texas which have a global reputation of having unique luxurious hotels and properties. As of 2003‚ Rosewood had 12 hotels worldwide. 115‚000 unique guests stayed at Rosewood hotels. Major competitors are Ritz Carlton‚ Four Seasons‚ St. Regis‚ One & Only and Mandarin Oriental hotels under corporate
Premium Brand management Brand
Prepared by Eric Leong#444001 Is playing mahjong a good entertainment? Introduction Mahjong is a traditional Chinese game that requires skill‚ strategy‚ and calculation‚ as well as a certain degree of luck in order to defeat your opponents. It is a good leisure for people relieving boredom and gathering with friends. However‚ Mahjong is also popularly played as gambling which may lead to plenty of issues. Therefore‚ playing mahjong has always been a debate among people. The aim of this paper
Premium Game Gambling