Indian Institute of Management Kozhikode Course Outline Course Title : Service Operations Management (SOM) Course Code : SM05-06 Credits : 2 Term : Quarter-II (25 March- 30 June 2013) Year : 2013-14 Faculty : Prof. S. Venkataramanaiah __________________________________________________________________________ Introduction & Objective(s): Manufacturing‚ service and agriculture are the major economic activities in any country. In India‚ manufacturing and services together constitute nearly 75% of
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Operations Management: Project Management BUS 515- Operations Management Strayer University Prof. Elmer L. Buard December 6‚ 2009 Table of Contents Abstract……………………………….............................................................................3 Introduction……………………………….......................................................................4 Define & describe the traditional project management philosophy...........…................4 Define & describe the New Project Management Theories
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Unit 1 DB March 21‚ 2012 First of all‚ what is “Global Management”? Well according to Heizer & Render (2012) the term refers to the process of scheming and operating a system that is diversified enough to work around the world and it is used to maintain a competitive advantage (Heizer & Render‚ 2012). Some companies that I believe to practice this approach is UPS‚ Wal-Mart‚ McDonalds‚ and Starbucks. Each of these companies demonstrate a global management approach because they operate
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Contents: * Introduction * Literature review: * The ‘four Vs’ of processes * Operations strategy * Operations performance objectives * Operations improvement * Findings * Discussion * Conclusion * Abbreviations * References | Introduction Operation management is changing‚ having increasing importance and central role in today’s businesses‚ effective operation management increases the potential to boost revenues‚ reduce costs and help in providing future competitive
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operations-management notes (no 1) by professor zubin_____________________________________________________________________________________________ sub-functions of ’operations’ function in a large manufacturing organisation in a manufacturing company operating in a ‘gala’ of an ‘industrial estate’ with one proprietor‚ one supervisor and 10 workers … § the proprietor is the hr manager‚ purchase manager‚ the marketing manager and the finance manager § the supervisor is the stores manager‚ the production
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2/21/2014 EM 502 OPERATIONS MANAGEMENT INTRODUCTION Middle East Technical University 1 Department of Industrial Engineering 06531 Ankara / Turkey General Information • Textbook: Operations Management by Heizer and Render‚ Prentice Hall‚ 10th Edition‚ 2010. • Grading – Midterm Exams (2) 60% – Final (Comprehensive) 20% – Case Studies (2 or 3 – team work) 20% Middle East Technical University 2 Department of Industrial Engineering 06531 Ankara / Turkey 1 2/21/2014 Outline • • • • • • • •
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Chapter 01 - Operations and Supply Chain Management 4. Define the service package of your college or university. What is its strongest element? Its weakest one? The categories with examples are: Supporting facility - location‚ buildings‚ labs‚ parking. Facilitating goods – class schedules‚ computers‚ books Explicit services – classes with qualified instructors‚ placement offices Implicit services – status and reputation (e.g.‚ Ivy League schools) At Indiana
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Operations Management in Business Table of Contents Introduction..............................................................................................................................3 LO 1 LO1.1 Explain the importance of operational management.......................................................4 LO1.2 Explain the need to produce safely; on time; to cost; to quality and within the law......6 LO1.3 Explain the link between operations management and strategic planning...........
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Basic info for Exam 1 Types of questions you can expect * Ones similar to assigned discussion questions‚ homework * How topics in assigned articles relate to key concepts below: test questions similar to these are fair game. * You will have the formula sheet handed out during forecasting section. The most important things to know from part 1 of this class 1) Chapter 1 a) How to measure performance of a process: financial measures‚ external measures‚ internal measures and
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Operations Management: Why are operations the most vulnerable sector of any company when considering CSR? I. Introduction As globalization continues‚ the earth ’s natural processes transform local problems into international issues along with the development of international commercial activities. Few communities are being left untouched by major environmental issues and social problems. As one of the most active and influential elements of the human society‚ the business world has been
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