SHC 31: Promote communication in health‚ social care or children’s and young people’s settings. 1. Understand why effective communication is important in the work setting. 1.1 Identify the different reasons people communicate. People communicate in order to express feelings‚ emotions and opinions we need to communicate to exchange information on a daily basis. Communication is a vital part in building and maintaining relationships. We communicate through the use of telephone‚ written notes‚ emails
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are listening make sure that they re concentrating and that there is no background noise. Explain how people from different backgrounds may interpret communication methods in different ways and how this could affect relationships in your work setting? people from different places say things differently and may not understand what you mean for instance a person suffering from dementia can hear words in a muddled way if they where from a different culture and there is a language barrier as well
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responsibilities and rights in health‚ social care or children’s and young people’s settings. ERR Booklet Task A Ai: Imagine you area newly appointed supervisor/manager within your service. You need to update your staff handbook to reflect current employment law. Identify three different sources of information you could use to enable you to do this. 1. Direct Gov website https://www.gov.uk/browse/employing-people 2. ACAS https:/www.acas.org.uk 3. Health and Safety Executive http://www
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Introduction to Personal Development in Health‚ Social Care or Children’s and Young People’s settings. 1.1.Describe the duties and responsibilities of own role. My current job role is as a care assistant. When I started this job management gave me a clear guidance and what is expected from me. They described the duties and responsibilities of the role to me. A responsibility is something a person is expected to do. I am responsible for providing support to the service users‚ which includes
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INTRODUCTION TO COMMUNICATION IN HEALTH‚ SOCIAL CARE OR CHILDREN’S AND YOUNG PEOPLE’S SETTINGS 1.1 Identify different reasons people communicate “Communication is a process of passing information and understanding from one person to another”Keith Davis) We are social being and always depend on each others in everyday life. People communicate to build and maintain relationships - family‚ parenting‚ community. Communication is necessary for emotional intimacy. People communicate
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THE HAZARDS OF UNSAFE DRIVING There are many hazards of unsafe driving. It is a known fact that speed kills! When you operate a motor vehicle it is a privilege. After thinking about my speeding ticket I realized there may have been far reaching circumstances as a result of my actions. For one thing I thought of my mother Romaneir‚ who loves me dearly‚ if anything were to happen to me it would completely devastate her life. And another thing is my little brother Miguel‚ who looks up to me‚ if
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Legislations Health and safety: It’s important for everyone to be in a safe environment so they can do daily tasks without feeling scared and uncomfortable of something will happen to them for certain so that’s why in every health care setting the health and safety at work act 1974 has been introduced so they can safe guard vulnerable patients in their care. Providers in health care settings need to provide some of the following services to ensure that the service users and the employees themselves
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Outcome Nos: | Criteria Nos. | Date of activity and title: Unit 201 Understand employment responsibilities and rights in health‚ social care or children and young people’s settings | A.G.: | | | 1.1 1.2 1.3 1.4 2.1 2.2 2.3 2.4 2.5 | Here is a list of the aspects of employment covered by law; minimum wage‚ discrimination‚ health and safety‚ holiday entitlements‚ redundancy‚ dismissal‚ training‚ disciplinary procedures‚ union rights and consultation
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Promote Good Practice in Handling information in Health and Social Care Settings Unit 9 There is legislation in place to ensure the secure handling of information in the health and social care sector. These include the following: Data Protection Act Freedom of Information Act Confidentiality polices(workplace) Human Rights Act 1988 Health and Social Care Act 2012 Mental Capacity Act 2005 The Data Protection Act (1998) Many organisation store large amounts of personal information
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B-TEC Health and Social Care Level 3 Year One. Unit 1 – Developing Effective Communication in Health and Social Care Unit Booklet 2011-2012 Student Name:______________________________ Please Note: You must keep this booklet safe. It is a requirement that‚ at the end of the unit‚ you will submit this booklet as evidence of your learning. A second copy of this booklet will not be given so if you lose it you must reprint it at your own expense and
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