to a single euroPean transPort area — toWards a comPetitive and resource -efficient transPort system’ (com(2011) 144 final of 28 march 2011) and a foreWord by vice -President siim K allas‚ commissioner for transPort. Europe Direct is a service to help you find answers to your questions about the European Union. Freephone number (*): 00 800 6 7 8 9 10 11 (*) Certain mobile telephone operators do not allow access to 00 800 numbers or these calls may be billed. More information on the
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Initial idea: Offer affordable sports equipment for children Products: − Used (second-hand) products − Surplus equipment from manufacturers and retailers Current situation (December 2007): − Demand has been growing steadily over the last years − The products are distributed to the U.S. customers through a single (and small) warehouse in St. Louis − The warehouse is leased on a year-to-year basis − The current network design‚ in particular the distribution network and warehouse
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UPS in 2006 Customer Service and CRM Initiatives Case study Reference no 506-163-1 This case was written by Mridu Verma‚ under the direction of Kaushik Mukerjee‚ ICFAI Business School‚ Pune. It is intended to be used as the basis for class discussion rather than to illustrate either effective or ineffective handling of a management situation. The case was compiled from published sources. © 2006‚ ICFAI Business School‚ Pune. No part of this publication may be copied‚ stored‚ transmitted
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The CRM Value Chain Francis Buttle‚ PhD‚ FCIM Professor of Management MGSM Macquarie University Sydney NSW 2109 Australia Tel: 02 9850 8987 Fax: 02 9850 9019 Email: francis.buttle@mq.edu.au © Francis Buttle Not to be reproduced in whole or in part without permission 1 The meaning of those three letters‚ CRM‚ is hotly contested. For some‚ CRM is simply a bridge between marketing and IT: CRM is therefore an IT-enabled sales and service function. For others it’s little more than precisely
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SUPPLY CHAIN MANAGEMENT SUBMITTED BY – KANIKA GUPTA EPGDIM 2011-13 SUPPLY CHAIN OF HINDUSTAN PENCILS Hindustan Pencils Limited is the largest primary school stationary manufacturing company in India. They were established in 1958 & have mastered the art of making high quality stationary products. With the latest machinery set up‚ today our state of the art manufacturing units daily produce 5.6 million pencils‚1.2 million sharpeners‚ 2.3 million erasers
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5S - A Case Study of Ulstein Verft AS Author(s): Iva Gergova Subject code: LOG 950 ECTS credits: 30 Year: 2010 Supervisor: Associated Professor Bjørn Guvåg Agreement on electronic publication of master thesis Author(s) have copyright to the thesis‚ including the exclusive right to publish the document (The Copyright Act §2). All theses fulfilling the requirements will be registered and published in Brage HiM‚ with the approval of the author(s). Theses with a confidentiality agreement will
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raw materials to the end-customer” in this case these steps are designing‚ manufacturing‚ distribution and retailing not always same. “All stages in chain must include consideration of the final customer; moreover each operation in chain should be satisfying its own customer.” Benetton First was Benetton‚ created by Luciano Benetton during the time‚ when knitted clothes were expensive in or handmade by old people in boring colours. Once when his sister made for him bright yellow sweater and it attracted
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Supply Chain Management system of ‘Aarong’ 1. Introduction: In today’s competitive world of Business competitive advantage can be gain by proper information system and developing that information system. Aarong information system is a sign of the modern business organization of Bangladesh. Supply chain management is the streamlining of a business ’ supply-side activities to maximize customer value and to gain a competitive advantage in the marketplace. Supply chain management (SCM) represents an
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INTRODUCTION OF SUPPLY CHAIN MANAGEMENT Fierce competition in today’s global markets‚ the introduction of products with shorter life cycles‚ and the heightened expectations of customers have forced business enterprises to invest in‚ and focus attention on‚ their supply chains. This‚ together with continuing advances in communications and transportation technologies (e.g.‚ mobile communication‚ Internet‚ and overnight delivery)‚ has motivated the continuous evolution of the supply chain and of the
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questions as facility location and sizing | | | a. They support tactical planning efforts by allocating "fixed" logistics capacity | | | d. They store goods and move them | | | c. They initiate and control the movement of materials between supply chain partners | 1.5 points Question 2 1. ------------------------------------------------- In the San Diego distribution center (DC) information flow example‚ dealers not being notified automatically of order status would be classified as which
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