Although Harley Davidson dominates the market in North America‚ it has been the smallest in Europe and the 4th in Asia/Pacific region which is dominated by Japanese brands. One reason for Harley’s smaller market share in Europe and Asia region is that the company cannot produce enough motorcycles to meet demand and its prices tend to be higher than competitive models. Shortages of Harleys lead many consumers to purchase competitive bikes as there are 2-year waiting lists for some Harley models.
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importance of understanding consumer behavior‚ let’s look first at Harley-Davidson‚ maker of the nation’s top-selling heavyweight motorcycles. Who rides these big Harley “Hogs”? What moves them to tattoo their bodies with the Harley-Davidson emblem‚ abandon home and hearth for the open road‚ and flock to Harley rallies by the hundreds of thousands? You might be surprised‚ but Harley-Davidson knows very well. The Harley-Davidson example shows that many different factors affect consumer buying behavior
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Abstract This paper will try to analyze‚ if Harley Davidson has followed the traditional customer driven mar-keting way by following the path to create customer value and later getting the value back and the behavior of the customers can affect the demand for its bikes. The value streamis: • Understanding market place and customers need and wants • Designing a customer driven marketing strategy • Construct an integrated marketing strategy that deliver superior value • Build profitable customer
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usage rates base (as discussed earlier). Other segmentation bases included in this category are product usage occasion‚ product use versus non-use‚ and loyalties to specific brands. Website: http://courses.unt.edu/kt3650_7/sld006.htm Q3. Harley-Davidson has change their market segment by attacking the market
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Executive Summary Evaluate the advantages and disadvantages for Harley-Davidson of replacing scanners and bar codes with RFID. Compare and contrast the issues of Wal-Mart when they tried to implement RFID in their supply chain. Outline the issues Harley-Davidson will face when they begin using RFID. Develop and present an approximate timetable for the adoption of RFID with specific recommendations about where Harley-Davidson should implement it first. Some of the advantages of using RFID over scanners
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Case 16 – Harley Davidson Strategic Audit of a Corporation III. External Environment: Opportunities and Threats (SWOT) Natural Physical Environment: Sustainability Issues 1. What forces from the natural physical environmental are currently affecting the corporation and the industries in which it competes? Which present current or future threats? Opportunities? a. Climate‚ including global temperature‚ sea level‚ and fresh water availability b. Weather related events‚ such as severe
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Case 5: Harley-Davidson 1. If you where CEO of Harley-Davidson‚ how would you compare the advantages and disadvantages of using exports‚ joint ventures‚ and wholly-owned subsidiaries as ways if expanding international sales? Selling products in different kind of markets is very important to let people know what you are selling. People have get involved with the product. In every part of the world they have their own kind of product‚ but by exporting you can try to convince people. An advantage
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Case Study 3: Revving Up Sales at Harley Davidson 1. Explain how Talon helps Harley Davidson employees improve their decision making capabilities. Harley Davidson uses an information system named Talon to help improve their decision making capabilities. Talon is responsible for the inventory‚ warranties‚ vehicle registration‚ and point of sale transactions for the Harley Davidson dealerships. The system is able to generate par orders which helps with the companies ability to only get what is necessary
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Case#2 Harley Davidson Case Study Harley-Davidson is an American motorcycle manufacturer with a rich history and cultural tradition. It was founded in 1903 in Milwaukee‚ WI. Around mid-1980’s‚ the company was facing problems with product quality and enlarged global presence‚ hence the management realized the need for an integrated management system that will not only improve the company’s processes but also fit within its budget and enhance its profits. This caused the start of the process to
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Harley Davidson: Improving Quality Questions: 1. Analyze Harley Davidson’s customer survey. What information is it trying to gather? What are its research objectives? 2. What recommendations would you make to Harley Davidson with regard to contract method and sampling plan for data collection using this questionnaire? 3. How can the data collected from this questionnaire be analyzed to obtain useful insights for Harley Davidson management? 4. In addition to or instead of the survey‚ what
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