1. Background The Harley Owner Group (H.O.G)‚ a factory sponsored motorcycle enthusiasts club was established in 1983. The group was primarily formed in order to enhance the Harley Davidson brand experience by bringing the company closer to its customers and also to promote a positive brand image by controlling the negative influence of the biker gangs that many felt dominated the sub-culture. By the end of 1999 the H.O.G counted half a million members and about 166‚667 members were considered
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Case: Harley-Davidson: Chasing a New Generation of Customers Despite record sales in 2006 and a commanding share of the heavyweight motorcycle market for the previous decade‚ Harley Davidson had to take new action to maintain its growth. Although the company enjoyed continued growth in the 2000s and its brand image was strong‚ its core customer base of Baby Boomers was aging. In 1987‚ the median age of a Harley-Davidson customer had been 35; by 2007‚ it was 47. Hence‚ Harley Davidson’s major
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Harley Davidson: Improving Quality Questions: 1. Analyze Harley Davidson’s customer survey. What information is it trying to gather? What are its research objectives? 2. What recommendations would you make to Harley Davidson with regard to contract method and sampling plan for data collection using this questionnaire? 3. How can the data collected from this questionnaire be analyzed to obtain useful insights for Harley Davidson management? 4. In addition to or instead of the survey‚ what
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Harley Davidson Introduction Harley-Davidson’s history began in 1903 when Arthur Davidson‚ his brothers Walter and William‚ and William Harvey produced three motorcycles in a shed built in the Davidson’s backyard. Their reputation in motorcycle racing grew in the early 1900’s and elevated even higher with the production of the “V-twin engine” a Harley-Davison trademark. The new engine allowed the company to thrive throughout World War I by producing 17‚000 motorcycles for military use. The company
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OVERVIEW/PROBLEM STATEMENT The following are the problems of Harley Davidson 1. Declining market 2. Poor economic climate 3. Competition from Japanese manufacturers 4. Poor quality of products 5. Young Generation not buying the product COMPANY PROFILE The Davidson brothers‚ William D.‚ William S.‚ Walter and Arthur founded Harley Davidson‚ Inc. in 1903. In the first year‚ only three motor cycles were produced. In 1904 production increased to eight motorcycles. Company present office is located
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Case 5: Harley-Davidson 1. If you where CEO of Harley-Davidson‚ how would you compare the advantages and disadvantages of using exports‚ joint ventures‚ and wholly-owned subsidiaries as ways if expanding international sales? Selling products in different kind of markets is very important to let people know what you are selling. People have get involved with the product. In every part of the world they have their own kind of product‚ but by exporting you can try to convince people. An advantage
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Case Study Harley Davidson Department of Marketing IV Prof. Dr. Florian Kraus University of Mannheim Fall term 2011 By: Veilleux‚ Jacques-Olivier-1345802- jveilleu@rumms.uni-mannheim.de Vela Loira‚ Valentin -1346667-vvelaloi@mail.uni-mannheim.de Viscosi‚ Jennifer - 1344990- jviscosi@mail.uni-mannheim.de Wang‚ Yi - 1326001 - yiwana@mail.uni-mannheim.de Wijma‚ Ludwig - 1346338 - lwijma@rumms.uni-mannheim.de Yip‚ Lu Yi - 1342949- luyiyip@gmail.com Mannheim‚ November 2011 Table of
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. . . 3 Introduction . . . . . . . . . 4 Harley Davidson and its Strategy . . . . . . 5 Harley Davidson’s Strengths . . . . . . 7 Harley Davidson’s Weaknesses . . . . . . 9 Harley Davidson’s Opportunities . . . . . . 10 Harley Davidson’s Threats . . . . . . . 11 Social Marketing . . . . . . . . 13 Harley Davidson’s New Strategy . . . . . . 14 Suggestions for Harley Davidson . . . . . . 16 Strategy Suggestions for Harley Davidson . . . . 17 Conclusion . . . . . . . . . 18
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Harley Davidson Case Study Analysis Guidelines 1. Your analysis should be based on the question of “What is Harley Davidson doing today to deliver high levels of customer value?’ The analysis should be related to the organization’s marketing strategy 2. Based on the company’s marketing strategy‚ how has Harley Davidson managed value through its product‚ pricing‚ promotion‚ placement‚ and people (five P’s) policies/strategies? 3. The analysis should be framed‚ as with our previous
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Case#2 Harley Davidson Case Study Harley-Davidson is an American motorcycle manufacturer with a rich history and cultural tradition. It was founded in 1903 in Milwaukee‚ WI. Around mid-1980’s‚ the company was facing problems with product quality and enlarged global presence‚ hence the management realized the need for an integrated management system that will not only improve the company’s processes but also fit within its budget and enhance its profits. This caused the start of the process to
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