After looking over the customer service model I would use what I thought I would want to receive as a customer calling in for help. You have a preconceived notion as to what your customer service call would be like. For instance if I had a customer call I would like to greet them warmly and get right to the point as to what the problem is and what I am prepared to do in order to help them. A customer expects professionalism but they also expect understanding and dedication to their issue‚ so being
Premium Customer service Thought
Equity Equity means social justice or fairness; it is an ethical concept‚ grounded in principles of distributive justice.39–[->0]42[->1] Equity in health can be—and has widely been—defined as the absence of socially unjust or unfair health disparities.1‚[->2]6[->3] However‚ because social justice and fairness can be interpreted differently by different people in different settings‚ a definition is needed that can be operationalised based on measurable criteria. For the purposes of operationalisation
Premium Health care Public health Health economics
ACTIVITY-BASED COSTING MODEL I. Definition Activity based costing (ABC) is an accounting method that identifies the activities a firm performs creating the real cause of the overhead‚ and then assigns the indirect costs of those activity only to the products that are actually demanding the activities. An activity based costing (ABC) system recognizes the relationship between costs‚ activities and products‚ and through this relationship assigns indirect costs to products less arbitrarily than
Premium Management accounting Cost Cost accounting
Equity In accounting and finance‚ equity is the residual value or interest of the most junior class of investors in assets‚ after all liabilities are paid; if liability exceeds assets‚ negative equity exists. In an accounting context‚ shareholders’ equity (or stockholders’ equity‚ shareholders’ funds‚ shareholders’ capital or similar terms) represents the remaining interest in the assets of a company‚ spread among individual shareholders of common or preferred stock; a negative shareholders’ equity
Premium Stock market Balance sheet Stock
CUSTOMER SATISFACTION FOR COLD DRINKS OF VARIOUS BRANDS __________________________________ QUANTITATIVE METHODS Submitted To:- Prof. Naval Bajpai Submitted by:- ACKNOWLEDGWMENT Before we get into the thick of the things we would like to add a few heartfelt words for the people who gave unending support right from the stage the idea of the research was conceived. We express our deep sense of gratitude & sincere thanks to those who have helped
Premium Coca-Cola Pepsi Soft drink
The word ‘equity’ can be seen to have a wide range of meanings- to many it is a synonym for ‘fairness’ or justice’. Those within the legal community recognise equity as the body of rules developed and applied by the Court of Chancery; a court previously presided over by the Lord Chancellor with rules developed under his authority. The law of equity developed due to the inflexibility of the common law. Before the development of equity‚ The law was rigid (which was often cited as a weakness) for example
Premium Common law
According to Cropley‚ 2012‚ relationship-based care model is a model centered to transform the care environment to one of collaboration and patient-centered quality excellence‚ consisting of three components including; the provider’s relationship with both patients and families‚ with self (self-awareness)‚
Premium Health care provider Health care Patient
Models of Evidence-Based Practice Five Models Summarized The PICOT Model formulates the clinical questions. The PICOT Model has five steps‚ P: patient/population‚ I: intervention‚ C: current practice‚ O: outcome‚ T: time. The Iowa Model of Evidence-Based Practice to Promote Quality Care emphasis the importance of considering the entire healthcare system from the provider to the patient and it gives large systems an effective‚ team-centered approach to implement evidence-based practice in the clinical
Premium Health care Patient Medicine
offer to another that is essentially intangible and does not result in the ownership of anything. Experiences represent what buying the product or service will do for the customer Chapter 8 - slide 1 Copyright © 2010 Pearson Education‚ Inc. Publishing as Prentice Hall Chapter Eight Products‚ Services‚ and Brands Building Customer Value Copyright © 2009 Pearson Education‚ Inc. Publishing as Prentice Hall AwS/MKT202/NSU Chapter 8 - slide 2 What Is a Product? Levels of product and services Core benefit
Premium Marketing Brand Brand management
SUMMER Training On “Customer Preference and Brand Relationship for FMCG PRODUCTS (HUL)” A Report submitted towards partial fulfillment of the reqirement of Degree of Master of Business Administration GGSIP University‚ DELHI Submitted To Submitted By Ms. RAMANDEEP SINGH Faculty Guide BBA-2011-2014 Roll No.11821101711 INSTITUTE OF INFORMATION TECHNOLOGY & MANAGEMENT D-29‚ INDUSTRIAL AREA‚ JANAKPURI‚ NEW DELHI DECLARATION I‚ Ramandeep
Free Unilever Marketing Fast moving consumer goods