increasing. If the company or organization cannot provide goods or services when customers wants or needs it‚ that company or organization market will take over by other companies. To prevent this situation happen‚ the company’s leaders or management groups must produce and provide goods or services to meet their customer’s expectations. Good customer service is the foundation of any business because it create a platform or idea to helps the company growth and also helps to increase company reputation
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CONTROL OF FOOD QUALITY IN KFC In theory an employer must eliminate risks‚ or if not control them to the fullest extent possible. In the fast food industry there are certain regulations that are intended to eliminate the risk of bad food quality but these regulations do not eliminate the ability of a fast food outlet to produce food that is harmful to those who consume it. For example the Food Act (2003) and the Food Regulation Act (2004)‚ that cover issues such as food standards and handling
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INTRODUCTION: McDonald’s Corporation is the largest fast-food operator in the World and was originally formed in 1955 after Ray Kroc pitched the idea of opening up several restaurants based on the original owned by Dick and Mac McDonald. McDonald’s went public in 1965 and introduced its flagship product‚ the Big Mac‚ in 1968. Today‚ McDonald’s operates more than 30‚000 restaurants in over 100 countries and have one of the world’s most widely known brand names. McDonald’s sales hit $57 billion
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In 1948‚ the McDonald brothers opened their redesigned restaurant and their fast food restaurant chain is the world’s largest. II. McDonalds A. History The first “McDonalds” restaurant was opened by brothers Dick and McDonald in 1940 on Route 66 in San Bernadino‚ California. The menu had about twenty five offerings and the “carhops” (workers who take food to vehicles) served people waiting in their cars. McDonald’s success thrives on adapting to consumer demands. McDonalds first started
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Content 1. Since its entry into India in 1995‚KFC has been facing protests by cultural and economic activists and farmers. What are the reasons for these protests and do you think these reasons are justified? Exaplain…………………………………………………………………….. 5-6 2. PETA has been protesting against KFC in India since the last 1990s. What are the reasons for PETA’s protests against KFC and how did KFC’s management react to them? Do you agree with PETA that KFC has been cruel toward the birds and hence
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Background KFC Corporation Kentucky Fried Chicken was founded by Harland Sanders in Corbin‚ Kentucky. Harland Sanders was born on a small farm in Henryville‚ Indiana‚ America‚ in 1890. Sanders loved to cook and to invent a new recipe. One day he tested to mix eleven herbs and spices with wheat flour until he got success and he had a secret recipe for cooking chicken. Sanders opened the first facility with a 142-seat restaurant‚ a motel‚ a gas station. During the 1930s an image that would became
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International Journal of Business and Management Vol. 3‚ No. 11 The Business Strategy of Mcdonald’s Jing Han School of Economics‚ Yunnan University No.2Green lake north Road‚ Kun Ming‚ Yunnan 650031‚ China E-mail: hanjing0928@hotmail.com Abstract As one of the most successful fast food chain in the world‚ throughout the development of McDonald’s‚ we could easily identify many successful business strategy implementations. In this paper‚ I will discuss some critical business strategies
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KFC thinks it’s got the next "Where’s the beef?" The chicken chain‚ which reported nearly $5 billion in sales last year‚ is rolling out what it’s sure is a viral tagline for what it’s sure is a killer new product made for millennials. KFC is so certain that it’s giving the launch more support than it’s given any in more than a decade—up to an estimated $50 million. And it has tapped an Academy Award winner‚ David O. Russell of "Silver Linings Playbook" fame‚ to direct the ads. KFC is touting
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0Introduction Kentucky Fried Chicken (KFC) Corporation is a chain of fast food restaurants based in Louisville‚ Kentucky‚ in the United States. It is the world’s most widespread chicken restaurant chain offering services to more than 12 million customers in 109 countries all around the world. It is also the largest fast-food chicken operator‚ developer‚ and franchiser in the world. It has grown to become one of the largest quick service food service systems in the world. KFC operates more than 5‚200restaurants
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This book examines the major contributing factors which catapulted KFC to the top of the Chinese restaurant service industry in less than two decades. It focuses on KFC China’s competitive differentiators‚ and how they jelled in support of a coherent business strategy‚ and of each other. The successful execution of KFC China’s business strategy has since been rewarded with an unlikely industry leadership position in growth‚ profitability‚ market share‚ and brand recognition in the world’s fastesThere
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