Management Development Institute‚ Gurgaon 1 What Points are Discussed in this Session? 1. New work paradigm: Linked to globalized business world 2. New bus. realties & new critical success factors: BRICS 3. SHRM?: HR’s response to new Critical Success factors 4. How is SHRM different from tradl. HR functions 2 1 What has driven the New Business World & the World of Work? Globalization!!! 3 What Does Globalization mean? It means: • Global movement of capital‚ businesses
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1. Define marketing and discuss how it is more than just “telling and selling.” Marketing is managing profitable customer relationships. The twofold goal of marketing is to attract new customers by promising superior value and to keep and grow current customers by delivering satisfaction. Hence‚ marketing is defined as the process by which companies create value for customers and build strong customer relationships in order to capture value from customers in return. Today‚ marketing must be
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Online or internet censorship is the control of publishing of and also accessing of information through the internet. These rules and regulations are mainly carried out by governments or by local organizations. The internet has become such a large source of information over the past decade or two. It is said there are over two million new internet users per month. As more users get a grasp of the internet and become familiar with it the potential of the content grows at an uncontrollable
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India and Pakistan have been always in business during war and peace‚ either legally or illegally. History of India and Pakistan Trade India was a close trade partner of Pakistan for almost 20 years after partition. Export and imports included rice‚ grains‚ jute‚ cotton‚ spices‚ dry fruits‚ coal‚ iron and finished consumer products. In most cases the Indian share was larger than that of Pakistan. But after 1960 Indian percentage declined due to the on going Kashmir conflict‚ which soured the trade
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Sunny C. S. Yung |cssyung@hkbu.edu.hk |3411-3160 |SMC1236 | This course aims to introduce theories and concepts related to understanding people’s behavior in organizations. Through studying the behaviors of individuals and groups within organizations in order to gain both a theoretical understanding as well as practical knowledge that can be applied in a work setting. Key Text: Nelson‚ Debra L. & Quick‚ James Campbell (2012)
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Business Models for Internet based E-Commerce An Anatomy B Mahadevan Associate Professor‚ Production & Operations Management Indian Institute of Management Bangalore 560 0 76‚ INDIA. e-mail: mahadev@iimb.ernet.in To Appear in &DOLIRUQLD0DQDJHPHQW5HYLHZ 6XPPHU9RO1R Abstract The success of Internet based businesses in the Business to Customer segment in recent years is an indication of the events to unfold at the dawn of the new millennium. It is widely projected that the
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Action Potentials An action potential is the change in electrical potential associated with the passage of an impulse along the membrane of a muscle cell or nerve cell. An action potential occurs when a neuron sends information down an axon‚ away from the cell body. A threshold is the minimum amount of stimulation needed to start a neural impulse (you know‚ the electrical impulses that travel throughout your body carrying important information). Action potentials generated by neural impulses are
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Market Structure Maximize Profits The goal of a firm is to maximize profits‚ to get as much for the firm as possible. In the perfect competition‚ each firm maximizes profits where marginal revenue (MR) equals marginal cost (MC). That is‚ the additional revenue from producing additional quantity equals the additional cost incurred in producing that quantity. At an output where MR is greater than MC‚ increasing production increases profits. If MR is less than MC‚ decreasing production increases
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http://jsr.sagepub.com Journal of Service Research DOI: 10.1177/1094670506294666 Journal of Service Research 2006; 9; 113 Denish Shah‚ Roland T. Rust‚ A. Parasuraman‚ Richard Staelin and George S. Day The Path to Customer Centricity http://jsr.sagepub.com/cgi/content/abstract/9/2/113 The online version of this article can be found at: Published by: http://www.sagepublications.com On behalf of: Center for Excellence in Service‚ University of Maryland Additional services and information
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In the chapter‚ “True Lies” taken from Jeffrey Seglin’s book‚ The Good‚ the Bad‚ and Your Business‚ the author states that that there are consequences to lying. Throughout this chapter‚ the author also speaks about the differences between lying and posturing‚ and how people distinguish the fine line between them. The author gives the opinion of several professionals and their views on the issue of lying. This opinion is that lying has serious consequences that are difficult to undo. One such consequence
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