DETERMINING ASSESSMENT NEEDS AND TRAINING IN THE SERVICE SECTOR Dr. Farzana Firdousi Emirates Institute for Banking and Financial Studies PO Box 62091 Sharjah‚ United Arab Emirates E-mail: ffirdousi@yahoo.com Abstract Training plays a vital role in the success of organizations in the service sector. Profitability of this b sector can depend to a great extent on the service of its employees. Before any kind of training is delivered they are required to identify the training needs within their organizations
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The importance of training towards hospitality staffs in order to enhance the service quality. The Importance of Training Towards Hospitality Staffs In Order To Enhance The Service Quality. 1.1. Study background There are many ways researchers define service quality. Taylor and Cronin (1994) view service quality as a form of attitude representing a long run overall evaluation. Roest and Pieters (1997) define service quality‚ as a relativistic and cognitive discrepancy between experiences based
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Within Institute To Involve Employers Besides other strategies we have planed two concrete activities to better involve employers. These are: 1. Delivery of Training By this plan‚ the employer will be involved in conducting the training as per their provided schedule during training session. To the extent possible‚ the training should be presented so that its organization and meaning are clear to the trainees. To do so‚ employers will: (1) provide overviews of the material to be learned;
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EFFECTIVENESS OF TRAINING AND DEVELOPMENT PROGRAME IN RAMIND COLD FORGE PVT. LTD INTRODUCTION TRAINING AND DEVELOPMENT Training is the formal and systematic modification of behaviors through learning which occurs as a results of education‚ instruction‚ development and planed experience Development is any learning activity‚ which is directed towards future ‚needs rather than present needs and which is concerned more with career growth than immediate performance. NATURE OF TRAINING AND DEVELOPMENT
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INTRODUCTION: Training refers to importing of specific skills‚ abilities and knowledge to an employee or it is any attempt to improve present or future‚ employee performance by increasing an employee ability to perform‚ through learning‚ usually by changing the attitude or increasing his/her skills and knowledge. Training is needed not only for technicians who work in the shop floor but also for supervisors‚ managers and executives. After training‚ candidates will be placed on the jobs to perform
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Running head: Ryan Door Training Evaluation at Ryan door Learning Team 4 Mr. William Rearden Introduction to Human Resources Development January 30‚2011 Employee training programs in an organization are very important‚ they provide a focused training to employees who are either one time basis or a recurring basis. Training programs in an organization can either be developed in-house or the organization can opt to attend programs which are more generic such as colleges‚ universities
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they chose resistance training to be their way to push themselves. In recent history this push to become improve a person’s skills has started to happen with younger and younger children. Now children as young as four or five years old have started resistance training to make themselves better‚ faster and stronger. This change has brought up several questions‚ the main one being: Is resistance training safe for children? The major of the research shows that resistance training is safe for children
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PRO JECT REPO RT ON EMPLOYEES TRAINING AND DEVELOPMENT IN THE PARTISAL FULLFILLMENT OF REQUIRMENT FOR THE AWARD OF DEGREE IN MBA (MASTER OF BUSINESS ADMINISTRATION) SUBMITTED TO SUBMITTED BY www.allprojectreports.com OBJECTIVES OF THE STUDY PRIMARY OBJECTIVE The primary objective of my study at _________________to lay down the foundation of training and development. SECONDARY OBJECTIVE The objective of my study about employees training and development to improve the current
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Evaluation of Training: Meaning and Types Khan Sarfaraz Ali[1] Training evaluation( is the objective assessment of the past to facilitate better forecasting and controlling of the future. In the context of training it is used to determine the effectiveness of a training program. Training evaluation means “any attempt to obtain information (feedback) on the effects of a training program and to assess the value of the training in the light of that information” [Hamblin]. Training evaluation is a
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Employee Training and Career Development Training and Development is important in an organization. It helps employees develop their personal and organizational skills‚ knowledge‚ and abilities. Companies depend on human resources to help them develop superior employees so that the company as well as individual employees can accomplish his or her career goals‚ and it increases employee job satisfaction. Training employees increases morale and performance because employees feel confident in their
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