OPIM 902 – Operations Management Case Analysis – Kristen’s Cookie Company Arif Durak‚ İlker Koç‚ Nihat Alpin Mütevellioğlu‚ Uğur Günal‚ Ersan Bilik 31 May 2014 1) How long will it take you to fill a rush order? For an order that is for 1 dozen (or less) cookies with the same ingredients‚ it takes 26 minutes assuming the customer pays after packing. If they pay during the cooling period‚ a minute could be saved. Time (minutes) Operation 0 Take Order 6 Wash
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valuable time will it take to fill each order? • Kristen: 8 minutes (prepare/spoon) • Roommate: 4 minutes (turn on oven/packaging/accept payment) 4. Because your baking trays hold exactly one dozen cookies‚ you will produce and sell cookies by the dozen. Should you give discount for people who order two dozen cookies‚ three dozen cookies‚ or more? If so‚ how much? Will it take you longer to fill a two-dozen cookie order than a one-dozen cookie order? • Discounts would be based on labor costs
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Labor per Order Labor per Dozen* $10/hr (flexible) $8/hr (inflexible) 1 Doz 12 min 12 min $2.00 $2.66 2 Doz 17 min 8.5 min $1.42 $2.66 3 Doz 22 min 7.3 min $1.22 $2.66 Flexible labor can be reallocated to other work when not needed for cookie baking. Therefore‚ we only incur an opportunity cost for the time that flexible labor is activated for cookies. Inflexible labor cannot be re-allocated. Thus‚ we must pay workers their hourly wage whether they are activated or not. If our unit
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KRISTEN ’S COOKIE COMPANY (A1) The overview of the process: QUESTION 1 If we make a table‚ we can see that the minimum time to fill a rush order is 26 minutes. ACTIVITY RESOURCE TIME START TIME FINISH TIME Order Entry E-mail 0 minutes 00:00 00:00 Wash Bowl‚ Mix Self 6 minutes 00:00 00:06 Fill Tray Self 2 minutes 00:06 00:08 Start Oven Roommate 1 minute 00:08 00:09 Baking Oven 9 minutes 00:09 00:18 Remove Roommate 0 minutes 00:18 00:18 Cool None 5 minutes 00:18 00:23
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Kristen’s Cookie Company Case Study and Analysis Forecasting and Operations Management Saint Mary’s College of California Executive MBA Program Jessica Marie – www.jessicamariemba.com Kristen’s Cookie Company Agenda Introduction and Preliminary Modeling Key Questions and Problems for Further Thought Recommendations for Improvement Q & A Session and Discussion Kristen’s Cookie Company Introduction Kristen’s Cookie Company Mission Statement: Born from a hunger to feed the student
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GANTT CHART FOR SECURED COMPUTERIZED GRADING SYSTEM In this project we have this specific list to complete our proposed system; Secured Computerized Grading System. We arranged it by week so it can clearly show the breakdown of the entire task we did. Our first task is to complete our Assignments. We completed this task within 26 days. We started November 14‚ 2013 and finished it December 10‚ 2013. Under our Assignments‚ there are 9 specific tasks. First is for the Project Title‚ Objective
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Oğulcan TUFAN 11324 KRISTEN’S COOKIE COMPANY CASE Put the cookies in the oven and set the thermostat and timer(1min) Kristen’s Cookie Company case is a business which is established by 2 college students to serve cookies to students at night. There is a certain plan for getting orders‚ preparing cookies and delivering them. All of them goes in a sequence. The aim is to produce cookies in the least possible time
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Starting up a cookie company on-campus You and your roommate are preparing to start a company producing cookies in your oncampus apartment. By starting up this business‚ you want to provide fresh cookies to starving fellow students late at night. However‚ you still have to figure out some aspects of the business model such as the price to charge‚ whether you will be able to make profit and how many orders you can accept. The business concept You have an extraordinary idea: to bake fresh cookies
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Fred and Barney Cookie Co.[1] The Fred and Barney Cookie Co. has collected the following data over the past few days: they have a process that bakes and packages a targeted 11-gram package of cookies. They take a sample of fifteen packages every 2 hours and have collected both the average net weight from each sample as well as the range of individual packages weights over the last seven shifts (twenty-eight observations). As flour is the predominant ingredient for this type of cookie‚ the supplier
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5 1 5.4 5.5 6.0 5.3 5.5 2 5.6 6.0 5.4 5.4 5.5 3 5.9 5.6 5.2 5.2 5.6 4 5.5 5.5 5.9 5.3 5.3 5 5.5 5.4 5.8 5.3 5.2 6 5.4 6.0 5.9 5.3 5.6 7 5.6 5.2 5.3 5.6 5.9 8 5.8 5.2 5.3 5.6 5.5 Construct control charts for the shaft diameter for 3-sigma limit of confidence. Find whether the process is in control or not? Test with following data and find whether it meets specifications or not. Sample No. No. of Observation Sample No. No. of Observation
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