Indian Institute of Management Kozhikode Course Outline Course Title : Service Operations Management (SOM) Course Code : SM05-06 Credits : 2 Term : Quarter-II (25 March- 30 June 2013) Year : 2013-14 Faculty : Prof. S. Venkataramanaiah __________________________________________________________________________ Introduction & Objective(s): Manufacturing‚ service and agriculture are the major economic activities in any country. In India‚ manufacturing and services together constitute nearly 75% of
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OPERATION MANAGEMENT INTRODUCTION: KFC is one of the largest franchise company. One of the branch of KFC consists of 100 employees. This business report critically underpin the issues which emerge during the processes‚ designs and supply chain of the business. It will also unveil that how can KFC become the market leader and gain the competitive advantage over all the rivals. It also reveal that brand name like KFC can increase the productivity‚ market share avoid wastage
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Contents: * Introduction * Literature review: * The ‘four Vs’ of processes * Operations strategy * Operations performance objectives * Operations improvement * Findings * Discussion * Conclusion * Abbreviations * References | Introduction Operation management is changing‚ having increasing importance and central role in today’s businesses‚ effective operation management increases the potential to boost revenues‚ reduce costs and help in providing future competitive
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Operations Management in Business Table of Contents Introduction..............................................................................................................................3 LO 1 LO1.1 Explain the importance of operational management.......................................................4 LO1.2 Explain the need to produce safely; on time; to cost; to quality and within the law......6 LO1.3 Explain the link between operations management and strategic planning...........
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Table of Contents Case: Operations Management at Toyota 2 Conclusion 3 Case: Southwest Airlines Operation Management 3 Background: 3 Analysis of operation Management: 4 Conclusion 6 References: 7 Southwest Airlines Operations - A Strategic Perspective 7 Case: Operations Management at Toyota Toyota is among the leading automobile manufacturers of the world selling almost 9 million models at all the five continents. Toyota has been awarded a position in the top 10 fortune global 500 enterprise
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Operations Management Listen-Up.com Case introduction Mai Chen‚ fresh from business school‚ has been hired by Listen-Up.com‚ a small‚ start-up manufacturer of hearing aids‚ to resolve the difficulties within its customer service group. The company’s products are sold over the Internet or phoned in using the company’s toll-free telephone lines‚ but telephone orders is the main and growing sales channel. During its three years of existence the company has experienced rapid growth with the
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Andrew Vaccarrazza Jennifer Wadsworth Ryan Ordonez Matt McKinney John Fung OPM 181 T-TR 4:30PM 1. Based on analyzing the Optimal Cycle service Level for seasonal items (single order) we were able to come up with the following recommendation for the initial phase. Style O* (Hong Kong) Gail 1288 Isis 1429 Entice 1550 Assault 2870 Teri 1707 Electra 3025 Stephanie 2019 Seduced 4337 Anita 4426 Daphne 3671 Total 28705 What if capicity was limited to 10‚000 units? Style O* Ratio
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based on the Six Sigma methodology. Continue to probe the Greasex problem as one part of creating a plan. Do not treat the most recent Greasex problem as a stand-alone issue. View it as a broader‚ company wide quality issue. 2. Get upper level management to review the strategic quality initiative and get their input 3. Communicate the plan to the other members of the quality department and get their input 4. The entire quality department works on presenting the strategic quality initiative
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BA7301 ENTERPRISE RESOURCE PLANNING COURSE OBJECTIVES To understand the business process of an enterprise To grasp the activities of ERP project management cycle To understand the emerging trends in ERP developments LT P C 3003 COURSE OUTCOMES Knowledge of ERP implementation cycle Awareness of core and extended modules of ERP UNIT I INTRODUCTION 8 Overview of enterprise systems – Evolution - Risks and benefits - Fundamental technology - Issues to be consider in planning design
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Operations Management Critical Evaluation of Relevant Issues - IKEA case � TABLE OF CONTENTS 2Executive Summary � 2Introduction � 2Company profile and Situational Analysis � 3Growth and profitability � 5Culture � 5Goals � 5Competitors � 5SWOT analysis � 6PESTLE Analysis � 6Political Analysis � 6Economic Analysis � 6Technology Analysis � 7Sociological Analysis � 7Legal Analysis � 7Environmental Analysis � 7Input-Transformation-Output � 8Corporate Objectives � 9Quality � 10Speed
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