FOOD SERVICE CUSTOMER SATISFACTION AND SERVICE STRATEGIES A Research Paper Presented to The Faculty of English Department College of Hospitality and Institutional Management Our Lady of Fatima University-Antipolo Antipolo‚ Rizal In Partial Fulfillment of the Requirements for the Course Hotel and Restaurant Management Villanueva‚ Jean Postrero‚ Rica Nava‚ Juan Francis Cas‚ Byrne Ran Navaja‚ Ireneaus March 2015 Chapter I INTRODUCTION A. Background of the Study During the
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Freshroll has many different rivalry restaurants around their vicinity. A few restaurants close by to the Metreon location are Chipotle‚ Noodles & Company‚ Split Bread‚ and Lemonade. Many people choose to go to Chipotle instead of Freshroll because of how long the line at Freshroll gets. Although Freshroll is a fast-paced environment‚ the lines tend increase and stay long because of the amount of time customers take to decide on their orders since they’re given a variety of options. Chipotle’s serving
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Blame Game Growing up children love to eat at McDonalds‚ Burger King‚ or their local pizza place. The fast food industry offers prepackaged‚ unhealthy foods that are marketed through advertisements and media as a kid friendly quick breakfast‚ lunch or dinner. Many blame obesity in children and young adults in the easy access to fast food. Is it fair to suggest that the numerous fast food places that are available are the leading factor in the increase of obesity amongst children? There are other
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statement does not answer that question. It doesn’t even mention what kind of business they are into. C. Proposed Vision Statement To be the preferred restaurant of Filipinos and expatriates‚ providing total customer satisfaction through quality‚ service‚ cleanliness‚ and value. II. MISSION A. Mission Statement Hidalgo Restaurant‚ Inc. doesn’t have specific mission statement B. Comments A Mission Statement reflects the company’s core purpose‚ identity‚ values and principle
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would be restaurant food‚ but prepared and served to take it away. A business would be a take away restaurant. It will have a normal (non-fast food) menu. It will be specialized on takeaways and delivery service. It will be different from normal restaurants‚ because our product (meal) won’t be consumed in the restaurant‚ costumer will pick up his order for consuming in some different place‚ for example home or work place. My competitors will be a fast food restaurants and normal restaurants. These
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Analysis on Fast Food Culture and Its Double-side Effects to the world from the Development of American Fast Food Analysis on Fast Food Culture and Its Double-side Effects to the world from the Development of American Fast Food Outline Ⅰ.Introduction Ⅱ. Brief History of American Fast Food Famous Brands of Fast Food 1. McDonald’s 2. KFC Ⅲ. The Development of Fast Food Industry Ⅴ. Globalization Ⅵ. Conclusion 陈秋丞(jack) 1226210934 English class 1209 (semester 2-2013) June 6th 2013
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April 28‚ 2014 Fast Food According to Lin‚ Guthrie and Frazao‚ children’s calorie consumptions from fast food and soft drinks increased dramatically. Weight is always a problem in our society. Now a day‚ we are forgetting about healthy food just to save our time and money. We have adopted fast food to reach a level of obesity. Fast foods have a biggest contribution on obesity because of easy access on food restaurant; contain less amount of nutrition‚ and food advertisements.. Now
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Introduction: Fast food is the term given to food that can be prepared and served very quickly. While any meal with low preparation time can be considered to be fast food‚ typically the term refers to food sold in a restaurant or store with low quality preparation and served to the customer in a packaged form for take-out/take-away. History: The concept of ready-cooked food for sale is closely connected with urban development. In ancient Rome cities had street
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1. Executive Summary This report provides an analysis of the international marketing environment of fast- food industry in US and evaluates the international marketing activities of McDonald’s‚ which is considered a key player. Firstly‚ the PEST framework is used to analyse external environmental factors influencing the industry. The Porter’s Five Forces framework is utilised to analyse the competitive rivalry within the industry‚ and its attractiveness for potential new entrants. Key players and
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service restaurant industry‚ sales increase as money becomes tighter. Revenue has grown from $6 billion in 1970 to $160 billion as of last year‚ increasing by 8.6% a year. The reason for this is because if you are low on funds‚ cheap food with fast service during busy days is ideal. Product/Service Benefits Potential Market Market Trend Buying Habits Quick Serve Restaurant Convenience Males; females 14-33 Growing Lunch during work‚ school‚ or while shopping Quick Serve Restaurant Convenience
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