ECONOMICS AND MANAGEMENT Course Paper: Emotional Intelligence and Nonverbal Communication Done by: Nazar Diachun Supervised by: N.V. Batryn Ternopil – 2011 TABLE OF CONTENTS Introduction ...................................................................................................................................................3 PART 1. WHAT IS EMOTIONAL INTELLIGENCE.............................................................
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Research Questions 1. Is there a difference in the MSCEIT scores of the emotional intelligence training program participants (experimental group) and the control group participants of this study prior to and after EI training? 2. Do personality traits such as Extraversion‚ Agreeableness‚ Conscientiousness‚ Neuroticism‚ Openness to Experience make a difference in the total EI scores of the experimental group and the control group participants of this study prior to and after EI training? 3. Does
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Emotional intelligence and its implications when applied to organisations have been reported in the literature since the early 1990s. The strong correlation between emotional intelligence and managerial skills has instigated speculation as to whether managers must possess proficient emotional intelligence‚ namely‚ interpersonal and intrapersonal skills in the areas of self-awareness‚ self-regulation‚ self-motivation‚ empathy and social awareness (Rahim et al. 2002)‚ in order to manage successfully
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C.‚ “ Exploration of the relationships between workplace‚ emotional intelligence‚ occupational stress and employee health”‚ Australian Journal of Psychology‚ 2003‚ vol.55‚ pp.181-181. 3. Gardner‚ R.L.‚ “Emotional Intelligence and occupational stress”‚ 2005. 7. Heidi Wenk Sormaz‚ Ph. D.‚ and Bruce Tulgan‚ “Performance under pressure: managing stress in the workplace”‚ 2003. 8. Ioannis Nikolaou and Ioannis Tsaousis‚ “Emotional Intelligence in the workplace: Exploring its effects on occupational stress
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Emotions Emotional Intelligence in the Workplace Huda Abdalla Ibrahim 200901530 PSY 212 - 501 Zayed University Mercedes Sheen December 13‚ 2012 Fall Semester 2012 Word count: 1‚553 Table of Contents 1.0 Introduction ................................................................................................................ 3 2.0 Research Methodology …………………………………………………………… 8 3.0 Results ………………..…………………………………………………………… 9 4.0 Conclusion ………………………………………………………………………
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Effects of Emotional Intelligence on Leadership Eric Rowen Chicago School of Professional Psychology Abstract This paper will encompass a discussion about emotional intelligence (E.I.)‚ its varied definitions‚ applications to leadership‚ and potential areas of concern. It begins by outlining the ability-based model of E.I. set forth by Mayer‚ Caruso‚ and Salovey and their Multifactor Emotional Intelligence Scale. Next‚ the mixed and trait-based constructs of emotional intelligence are discussed
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Emotional Intelligence in Business Communication Understanding the emotions involved during communication and how to use them effectively in business can be a very difficult task‚ one we face every day. The words we use can and do have a measurable effect on the persons with whom we communicate. Effective communication requires an emotional as well as social intelligence; we need to understand the emotional and social state of the people we speak to in order to maintain relationships.
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ROLE OF EMOTIONAL INTELLIGENCE‚ MOTIVATION AND COMMUNICATION IN CREATING PROFIT EARNING ORGANIZATION ROLE OF EMOTIONAL INTELLIGENCE‚ MOTIVATION AND COMMUNICATION IN CREATING PROFIT EARNING ORGANIZATION Mosesbruce Desai I Global University Professor Dr.Deliz Organizational Behavior and Management ROLE OF EMOTIONAL INTELLIGENCE‚ MOTIVATION AND COMMUNICATION IN CREATING PROFIT EARNING ORGANIZATION ABSTRACT Recently organization is focusing to make more profit. And organizations know the key to
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The four domains of emotional intelligence; self-management‚ self-awareness‚ social awareness and relationship management‚ are desired skill sets for leaders in the work environment. Self-management and self-awareness competencies Beginning with self-management‚ a person is responsible for their actions while at work. A candidate for a promotion may be overlooked‚ if their actions or language reflect a non-professional manner. As professionals‚ we are educated not to let our emotions get the best
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managers need emotional intelligence to manage successfully in the workplace? Why or Why not? (1000 words) In the last two decades research has been conducted regarding the significant connection between emotional intelligence‚ also known as Emotional –intelligence quotient (EQ)‚ and its effective implementation with managerial skills in the workplace. In the Managed Heart: Commercialization of Human Feeling‚ Arlie Hochschild pointed out the difference between physical and emotional labor‚ and
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