Contents 1. Introduction 3 2. What’s the Difference between e-Business and e-Commerce? 3 3. Who is FedEx? 4 4. Ebusiness at FedEx 5 4.1. E-Operations at FedEx 5 4.2. E- Human Resources Management (HRM) at FedEx 8 4.3. E- Marketing at FedEx 9 4.4. E-Commerce at FedEx 11 5. How does E-Business increase market share at FedEx? 11 6. How has e-technology lead to augmentation of earnings at FedEx? 13 10. The e-Business Strategy – What are the Risks? How do you mitigate these? 15 11. Conclusion
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FedEx External Environment Audit 1. How is the industry structured? The industry is defined by NAICS as the logistics‚ transportation‚ and related business services. This is a very broad definition because it doesn’t define the main function of the business‚ which is express delivery and shipping that includes a wide range of services for both businesses and consumers. FedEx offers express delivery‚ ground‚ and freight shipping‚ in domestic and international markets. The most important
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operating company in the FedEx family‚ handling about 3.2 million packages and documents every business day. During the fiscal year 2006‚ it netted a revenue of $21.4 billion (includes FedEx Trade Networks) and is currently employing more than 139‚000 employees worldwide‚ serving in more than 220 countries and territories and 375 airports worldwide. David Bronczek is the current President and CEO of the well-known express transportation company. Since its inception‚ FedEx had transformed itself from
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convenience. IE. FedEx Express‚ FedEx Ground and FedEx Freight shipment tracking‚ customer service and invoicing information‚ FedEx Kinko’s office and print services‚ etc. 2. A. FedEx Express Traceable Fixed Costs (2) 1. U.S. Overnight Box 2. U.S. Overnight Envelope FedEx Ground Traceable Fixed Costs (2) 1. FedEx Ground Vehicles 2. FedEx Ground Drivers FedEx Freight Traceable Fixed Costs (2) 1. FedEx Freight Vehicles 2. Overnight Truck Drivers FedEx Kinko’s
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Using GIS in Strategic Planning and Execution at FedEx Express Jacquelyn Haas‚ FedEx Services Jeff McLeod‚ FedEx Express Rick Dezemplen‚ FedEx Services Rodney Conger‚ ESRI Abstract ESRI GIS technologies are being used at FedEx Express to solve complex business problems in both the planning and execution of the daily delivery process. The application of spatial data at FedEx is unique in that it is being used to support several mission critical‚ multi user applications and processes worldwide
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Introduction In 2003‚ the announcement was made of a merger between FedEx Corporation and Kinko’s‚ Inc. There are multiple reasons why corporate decision makers consider mergers‚ “the potential efficiency benefits from mergers and acquisitions include both operating and managerial efficiencies‚” (Pautlar‚ 2003‚ p. 122). “These mergers and acquisitions are aimed at increasing growth‚ enhancing existing capabilities and developing new markets” and as a strategic consideration they can “generate cost
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such a business process‚ according to Appian‚ is a collection of linked tasks or activities which find their end in delivery of a service or product to a client. Most organizations use business processes to help them achieve their goals. These processes must have well defined inputs‚ which give additional value to the good or service being produced. FedEx business process is as follow: the packages are collected from homes and businesses and are carried to the company’s warehouse. When the packages
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Overall Classification Anytime a company develops a new product or service‚ it needs to be aware that the product and/or service will not last forever. This is important to recognize in the early stages of development so that a firm can maximize their profits during the product’s life cycle. Albeit‚ no company can accurately predict the duration of a product or service‚ any product/service progresses through four distinct phases. Each phase is associated with different costs‚ profits and risks.
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2005-2006 Inside FedEx Express By Captain Gary Peterson 12 May 2006 Edited by Ms. Gerry Yemen Inside FedEx Express Introduction As a Secretary of Defense Corporate Fellow during 2005-2006‚ I was assigned to work at FedEx Express located in Memphis‚ Tennessee. FedEx Express provides time-critical delivery services and associated information assistance globally. It is one of several Operating Companies (OPCO) within FedEx Corporation. Other OPCOs include: FedEx Custom Critical
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* A115924 Case study Questions for discussion: Which three environmental forces are likely to have the greatest effects on FedEx? Explain your answer. Environmental forces are the unpredictable forces that cannot be controlled and it can be detrimental to the company’s position. Three of the following forces have the greatest impacts on FedEx: Competitors Intense competition from the U.S Postal Service‚ UPS‚ Emery‚ DHL andRPS has enormous effects on FedEx’s business
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