Management (Gomez-Mejia/Balkin) [PIV] Chapter 3 Managing Social Responsibility and Ethics 1) A code of ethics in an organization A) guarantees employees will act in an ethical manner. B) describes what is legal and illegal. C) eliminates ethical dilemmas. D) can create consensus regarding ethical principles. Answer: D Diff: 2 Page Ref: 94 Objective: LO1 AACSB: Ethical understanding and reasoning abilities 2) About 50% of workers surveyed admitted to engaging in at least one unethical
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excellent communication with their customers. They use tracking devices on all shipments‚ and customers can find out where their shipment is through many different avenues including a user-friendly Web site. Federal Express customers are assured that FedEx will always be on top of technology. Strategic Vision: Federal Express’ will always have competent top managers in charge of strategic direction. Frederick Smith built an industry leader‚ and kept it in that position since 1973. First-Mover Advantage:
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Supplier Measurement helps FedEx Manage a Worldwide supply base FedEx is one of the few companies that have realised that suppliers affect its total costs to a large extent. Hence‚ it has introduced measures like detailed supplier scorecard to evaluate supplier performance for goods‚ services and fuel. This supplier scorecard maintains a level of uniformity among the many supply management groups and is available to all its suppliers and employees through its intranet. The scorecards for suppliers
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related information services” (FedEx‚ 2005u‚ para. 1). FedEx strives to provide reliable‚ competitive‚ global‚ air and ground transportation of priority goods at a remarkable speed. FedEx will continue working to develop outstanding relationships among its employees‚ partners‚ and suppliers‚ while maintaining ethical and professional principles within its corporate staff‚ keeping safety the “first consideration in all operations” (FedEx‚ 2005u‚ para. 1). FedEx has based its strategic mission
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performance‚ within the organization‚ for the purpose of making adjustments and needed changes. In a recent decision FedEx canceled their order for ten global air freighters from Airbus. The huge A380 super jumbo airplanes were originally scheduled for delivery in 2008 but Airbus delayed the date to year 2009 and then to 2010. Frederick Smith‚ chairman and chief executive of FedEx‚ cited Airbus’s recent decision to delay delivery of the super jumbo amid production bottlenecks as the reason for shifting
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organization. High motivation levels among employees result in maximum utilization of resources. As the motivating factor varies from person to person‚ it’s extremely important to carefully research on the motivational strategy that an organization wants to implement. The most commonly used motivational techniques include bestowing employees with recognition and monetary benefits- these are referred to as Direct motivation. The approach adopted in this case is Indirect motivation which makes use of
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chapter Motivation Definitions of motivation Importance of motivation Elements of motivation Motivation process Characteristics of motivation Motivation factors Types of motivation Theories
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UV2561 Rev. Sept. 7‚ 2011 FEDEX CORP. VERSUS UNITED PARCEL SERVICE OF AMERICA‚ INC.: WHO WILL DELIVER RETURNS FROM CHINA? On April 17‚ 2006‚ the International Air Cargo Association hosted its first-ever meeting in China. The location could not have been more appropriate. China was shaping up to be the world’s most significant market for air cargo‚ and Yan Yuanyuan‚ director general of China’s General Administration of Civil Aviation‚ had just announced that China would be opening up its
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Program Human Resource Management - Motivation among employees in multinational corporations Writers Kristina Trifunovska Robin Trifunovski Supervisor Agneta Moulettes Examiner Timurs Umans ___________________________________________________________________________ Abstract ___________________________________________________________________________ Title: Human Resource Management; multinational corporations. Motivation among employees in Authors:
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difference is most likely due to the position the individual holds in a particular firm or organisation. This essay will analyze whether the best way to increase work motivation is through financial rewards. When it comes to motivation‚ there are various theories espoused with the ultimate aim of increasing an employee’s work performance. Motivation is defined as being “the cognitive decision-making process through which goal-directed behaviour is initiated‚ energized‚ directed and maintained” (Buchanan &
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