system to locate a store - Online: Computer with access to the FastFit online store (if there is one) - By phone: Telephone/mobile phone necessary to place an order 8. a) Describe the information technology components FastFit needs to interact with customers on the web. [Hint: Locate a detailed explanation of e-commerce system platforms in the course textbook and/or web search.] - Online retail store (e-tailer) - Fastfit can either create their own or partner with a major E-tailer
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| |Blue Arrow |This arrow indicates the main flows of goods | Customer Questions (focus on the customer and FastFit process flows‚ i.e. the front end of the diagram) 2. a) List the specific items of information that are usually gathered at the POS (Point of Sale terminal or cash register) and recorded when a customer checks out (excluding obtaining the identity
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A General Question Green Lines represent money and the blue represents goods. 1) Mark the main flows of goods and money in the diagram (above) and employ a key or table of descriptive elements to explain your answer. Key Symbol Explanation Customer Customer in today’s society has two options to buys their product and that can be done online or by going to the actual physical outlet. Customers buy product from a store in exchange of money. If a customer is buying the product
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Tablet Screen‚ printer Internal memory (RAM/ROM) Software Operating systems‚ web servers and browsers Network - WAN Would need necessary hardware for connectivity as stated above. 2. a) Describe the information technology components FastFit needs to interact with customers on the web. [Hint: Locate a detailed explanation of e-commerce system platforms in the course textbook and/or web search.] Information Technology Use Web Service To provide customers with a URL in order to
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Description of FastFit’s Operations FastFit Sporting Goods is a successful New England regional supplier of sporting goods to the high end consumer market. They sell an exclusive selection of equipment and apparel to men and women who exercise and pursue outdoor activities on a regular basis. They operate five (5) upscale retail stores in the New England market that offer a high level of customer attention‚ with a headquarters (HQ) is in Burlington‚ Massachusetts‚ and a single warehouse‚ distribution
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1. How might Fred employ the MIS Integrative Framework to ensure that Web site design and functionality align with the customer intimate focus of FastFit? a. Working with the company’s marketing and public relations firm on color and graphic choices for the site in order to engage customers b. Web page templates‚ an ecommerce transaction processing suite‚ and a content management system required to design website c. high-touch and rich information about products d. knowledge about customers/CRM
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Draw a system diagram showing the product and information flows between WGD and FastFit‚ starting with FastFit placement of an order through when it makes payment for goods received. This diagram will represent each company as a circle for a total of two circles. Line 1 Line 1 Line 3 Line 3 Line 2 Line 2 WGD WGD FastFit FastFit Line 5 Line 5 Line 4 Line 4 Line 1 | FastFit to WGD which is an information flow that is order placement | Line 2 | Reconfirmation
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Dr. Dedeke Case Study #1 FastFit Case Analysis 1. 1. Mark the main flows of goods and money in the diagram (above) and employ a key or table of descriptive elements to explain your answer. 1. HQ contacts the supplier and tells them how much of each product the company needs. 2. The supplier sends the goods to the FastFit warehouse. 3. The warehouse notifies HQ about receiving the goods and how much of each product is in storage. 4. HQ tells the warehouse
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FastFit Case Study‚ Part 2 7. a) Assuming that Fastfit goes ahead with its plans to have an e-commerce site‚ identify two physical locations‚ from where customers can enter their orders to the ecommerce site and b) For each of the locations that you mentioned‚ identify the technologies (cover the areas of software‚ hardware and networks) that a customer would need (at the location) to accomplish this activity? (use a table) Technologies for Home Location Category Software Components
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1. FastFit Case Study FastFit Sporting Goods is a successful New England regional supplier of sporting goods to the high end consumer market. They sell an exclusive selection of equipment and apparel to men and women who exercise and pursue outdoor activities on a regular basis. They operate five (5) upscale retail stores in the New England market that offer a high level of customer attention‚ with a headquarters (HQ) is in Burlington‚ Massachusetts‚ and a single warehouse‚ distribution‚ and eCommerce
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