"The Amish Farmer" is a powerful tale that expresses the importance of point of view. Just as the plaintiff and defendant’s testimonies create new perspectives to a court case‚ the narrator brings new meaning to his story with his point of view. The narrator of "The Amish Farmer"‚ Vance‚ is a conflicted narrator. Although his point of view seems emotionally unattached and he refers to himself merely as the "raconteur" of the story‚ the narrator is torn between his true nature‚ similar to Noel’s‚
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6/27/12 IBS Case Studies IBS Mumbai Date: 27/06/2012 Time: 20:46:19 FM0001 IBS Case Development Center Unilever Limited: Transforming the Finance ‘Function’ This case study was written by Parveen Sultana and Fathima Reshma Taj H‚ under the direction of Saradhi Kumar Gonela‚ IBS‚ Hyderabad. It is intended to be used as the basis for class discussion rather than to illustrate either effective or ineffective handling of a management situation. The case was compiled from published sources. License
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CHAPTER I INTRODUCTION 1. Purpose of Total Quality Management Among Restaurants The food industry aims at ensuring the harmlessness of its products and providing important information for its business partners along the food chain and consumers. On the other hand‚ the focus of the enterprises extends and the meaning of quality changes when considering the processes from the broader point of view of the stakeholders‚ who can influence business processes. As a consequence the enterprises use
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Management of croup in children in A&E – are we doing it the right way? Introduction – Croup (laryngotracheobronchitis) is triggered by viral infection in most cases.Diagnosis is mainly clinical and management is based on Westley croup score‚ where dexamethasone is administered and the child admitted or discharged. Methodology – Retrospective study . 50 casualty cards with the diagnosis of croup was picked up randomly between the months of October and November 2005 and the management of each
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become the industry leader itself. First‚ PepsiCo’s mission is aim to become the world’s premier consumer products company focused on convenient foods and beverages to its customer‚ so PepsiCo should put more money into its R&D division to study the non-alcohol drink industry and their customer’s need‚ then create and modify their products to serve customer better and satisfy the unmet needs of their customers. One of PepsiCo’s major competitors is Coca-Cola; compared with Coca-Cola
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Ian San Miguel Company Case 6 Darden Restaurants With more than 1800 restaurants spread throughout the country Darden Restaurants has become the largest full service restaurant company. Darden’s success lies with in its ability to create brands with similar operations as well as effectively differentiating and positioning their brands. Some of the ways Darden differentiated their brands was by creating restaurants that provide customers with an emotional as well as physical experience. For
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CHAPTER I Introduction The restaurant business is a challenging but exciting venture. It can often prove to be extremely competitive since food as it’s the main product is one of the basic needs and people tend to allocate majority of their income for food. As mentioned‚ this business is a challenging one so those who want to engage into this kind of investment should be fully prepared to handle all the issues and problems that they will encounter in the operations of their business. When entrepreneurs
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Applicability of SERVQUAL in restaurants: an exploratory study in a Portuguese resort Vera Patrício (vera.l.patricio@seg-social.pt) Rogério Puga Leal (rpl@fct.unl.pt) Faculty of Science and Technology‚ Universidade Nova de Lisboa‚ Portugal Zulema Lopes Pereira (zlp@fct.unl.pt) Faculty of Science and Technology‚ Universidade Nova de Lisboa‚ Portugal SERVQUAL is the most popular instrument to ascertain service quality. However‚ some debate exists about its ability to characterize different service
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issue and full text archive of this journal is available at www.emeraldinsight.com/0263-5577.htm Knowledge management enablers: a case study Ying-Jung Yeh Department of Business Administration‚ National Taiwan University of Science and Technology‚ Taipei‚ Taiwan‚ Republic of China Knowledge management enablers 793 Sun-Quae Lai Department of Industrial Engineering and Management‚ National Taipei University of Technology‚ Taipei‚ Taiwan‚ Republic of China‚ and Chin-Tsang Ho Department
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Case Study II-2 The Challenges of Local System Design for Multinationals: The MaxFli Sales Force Automation System at BAT Overview (Class Discussion Case) Large multinational corporations are designed to leverage economic efficiencies in economy of scale and economy of scope across geographic regions. These efficiencies are challenged when local market tastes‚ business processes‚ or regulations render a one-size-fits-all solution suboptimal. In contrast‚ locally-tailored solutions may fail
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