"Factors influencing customer satisfaction in the telecommunication industry" Essays and Research Papers

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    Executive Summary: The banking industry in Bangladesh has flourished over the years‚ making double-digit profit percentages‚ sustaining growth and surviving cut-throat competition while providing attractive returns to shareholders. However‚ the greed for more without befitting platform and fundamentals brings its own challenges and questions in people ’s minds. The image of the banking industry has many times been tarnished by several stories regarding the owners in recent media releases. Despite

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    Trends in Global Telecommunications INTRODUCTION Telecommunication exists everywhere‚ -- at home‚ at work‚ at school‚ and even in cars - so it would be extremely difficult for anyone to be unaware of the popular trends in existing and emerging telecommunications technologies. In realizing these trends‚ past and present telecommunications technologies must be examined along with the measures currently being taken to improve them so that future trends can be predicted and developed. WORLD TELECOMMUNICATION

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    Excello Telecommunications has been a profitable company and because of increasing competition they have realized that their earnings that were estimated will not be met. Management is now worried how this will affect the company’s future with investors. A big sale has been made right at the end of the year and this sale could be the difference in making or breaking the company. The problem is that the buyer cannot purchase the items until right after the end of the year which will not then be reported

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    Relationship between Customer Satisfaction and Customer Loyalty Loyalty is the direct result of customer satisfaction which is greatly influenced by value of services provided to the Customer. It is believed that with the Customer Loyalty‚ the company can achieve profitability and continuous growth. According to an article “Zero Defections: Quality Comes to Services”‚ it indicated that a 5% increase in customer loyalty can produce profit increase from 25% to 85%. In this part‚ we will discuss

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    Nowadays‚ Creative industry is growing rapidly due to easier ways to connect to the media. Due to higher number of competitors‚ each company have to make their company outstanding and attractive. Therefore‚ 4P is now involving in Creative industry in order to develop potential. 4Ps is created by E. Jerome in 1960s and still spreading and taught throughout the world. It a combination of controllable categories which are product‚ price‚ place and promotion (Marketing Mix‚ 2015). Firstly‚ product is

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    Old Navy and Piperlime. Every day‚ Gap Inc. looks for new ways to connect with customers around the world‚ providing value to their shareholders and to make a positive contribution in the communities where Gap Inc. does business. Gap Inc brands have a simple‚ common purpose: "to make it easy for people to express their personal style" (Gapinc.com 2007). Gap Inc. constantly evolves each brand to better meet their customers ’ needs — through innovative and inspiring design; through convenient and engaging

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    123-133 Brand Equity‚ Customer Satisfaction & Loyalty: Malaysian Banking Sector Norbani Che-Ha* and Shahrizal Hashim** Services cannot be seen‚ felt‚ tasted or touched in the same manner in which goods can be sensed. Therefore‚ the key to success in services marketing is to ‘tangibilizing the intangible’ by using an extrinsic cue like a brand. Moreover‚ brands that are high in brand equity are organization powerful assets. They can lead to customer satisfaction and customer loyalty. This study

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    Bajaj Pulsar is a motorcycle brand owned by Bajaj Auto in India. The two wheeler was developed by the product engineering division of Bajaj Auto in association with Tokyo R&D [1] and later with motorcycle designer Glynn Kerr. Currently there are five variants available‚ with engine capacities of 135 cc‚ 150 cc‚ 180 cc‚ 200 cc‚ and 220 cc. Previously it was also offered with a 200 cc DTS-i oil cooled engine‚ which now has been discontinued. Instead a new version Pulsar 200NS was launched in 2012.[2]

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    External Factors In Influencing The Conducting Of US Foreign Policy To answer the essay question‚ external factors are indeed important in influencing the conducting of American foreign policy‚ as they are for all countries. They are important because they determine the direction American foreign policy takes‚ and with it‚ can drastically alter the futures of entire countries (Iraq & Afghanistan post 9/11). This essay will devote itself to exploring and explaining how each external factor is important

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    |Executive summery | Telecommunication industry is a booming sector in Bangladesh which is leading by Grameen phone and followed by the some mobile operator like Aktel‚ Banglalink‚ Warid telecom‚ City cell‚ Teletalk. This study is basically on Aktel; rationally we have taken Grameenphone as a benchmark. Aktel is one of the early comers in the mobile sector but its current position

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