ANALYSIS OF THE CURRENT IVR SYSTEM ANALYSIS OF THE CURRENT IVR (INTEGRATED VOICE RESPONSE) SYSTEM AT SHOP MART By: Velissa Barr Systems Analysis INF 630 Dr. Allyson Heisey Submission Date ANALYSIS OF THE CURRENT INTEGRATED VOICE RESPONSE SYSTEM (IVR) Purpose The name of the system is interactive voice response (IVR) system and the purpose of evaluation is to understand how IVR system can be made more effective and less annoying for a customer. In other words how IVR can help a customer
Premium
20‚ Machiavelli says to the prince that when trying to create peace and trust in a kingdom‚ not during wartime‚ you should never disarm the citizens unless the prince annex’s a state and then to disarm the subjects until there is peace there is the best choice. Also a prince can build a fortress to curb rebellion or destroy them to maintain control in newly acquired states. Both of
Premium Machiavellianism Florence Utopia
God seeks the truth but waits The moral lesson? One does not gain anything by seeking revenge. The more one gives in to the thought of revenge‚ the more it consumes him. And if that goes uncheck‚ it can mean the death of whatever spark of nobility lies in the human person. The world‚ for all its cynicism‚ does recognize that spark when it is given a chance to break through the dark and negative elements that seem to always stifle and put it out. We have proof of that spark in the great men and women
Premium Murder Merchant
Synopsis Burj Khalifa (Burj Dubai prior to its inauguration)‚ is a skyscraper located in Dubai‚ United Arab Emirates built by Emaar properties. It is known to be tallest man-made structure in the world resulting to a 829.8 m (2‚722 ft). The building was officially opened to the public on 4 January 2010. The tower’s architecture and engineering were laid out by the hard works of Skidmore‚ Owings and Merrill of Chicago‚ with Adrian Smith as chief architect‚ and Bill Baker as chief structural
Premium United Arab Emirates Dubai Willis Tower
Justin Zhao Period: 6 APUSH – Steiker 9/6/14 HW #1.1: Spanish Colonization Part I Bartolomé De Las Casas utilizes the doctrine of the Just War Theory as a means to support his thesis by proving that the violence incited against the Indians during colonization is not justified because it violates divine authority‚ perpetuates evil by hurting the innocent and the weak on no account of any fault‚ and is completely unnecessary in the process of converting people to Christianity
Premium Slavery Peace Laws of war
Case Study Problem A small‚ independent‚ business/home/life insurance company consisting of an owner‚ a business manager‚ an administrator‚ and four agents decides to implement a network. The company occupies half of a small building in an office park. Their volume of business had been stable for the past three years‚ but recently it has been increasing. To handle the increased business volume‚ two new agents will be hired. Figure 1.31 illustrates the current arrangement. Figure 1.31 Case
Premium Network topology Computer network
1. Brain size: The male brain is typically about ten percent larger than the female brain. Although the extra mass does give males more processing power‚ this doesn’t make men more intelligent. Rather‚ science believes the reason for the increased brain mass is to accommodate the bigger body mass and muscle groups of the male (human). 2. Brain hemispheres: Many men are sharply left-brain dominant‚ while women tend to be more evenly balanced between left and right-brain processing. Women are therefore
Free Gender Female Male
Supported PoI Documents Containing Name and Photo 1. Passport 2. PAN Card 3. Ration/ PDS Photo Card 4. Voter ID 5. Driving License 6. Government Photo ID Cards/ service photo identity card issued by PSU 7. NREGS Job Card 8. Photo ID issued by Recognized Educational Institution 9. Arms License 10. Photo Bank ATM Card 11. Photo Credit Card 12. Pensioner Photo Card 13. Freedom Fighter Photo Card 14. Kissan Photo Passbook 15. CGHS / ECHS Photo Card 16. Address Card
Premium Automated teller machine Government
Imagine that you are a noble in a group of missi dominici. You have been mandated by Charlemagne to go forth and inspect governments‚ administer justice‚ and reawaken all citizens to their civil and religious duties. Write a letter back to Charlemagne recounting your experiences so far. 799 December 5 To King Charles‚ the Great: A lull in our travels presents me with the opportunity to further apprise of our sojourns. Since leaving the palace in Aachen‚ we made the journey through lands of
Premium Holy Roman Empire Charlemagne
SOFTWARE 1) Opera (Web Browser) 2) Microsoft Word (Word Processing) 3) Microsoft Excel (Spreadsheet software) 5) MySQL (Database Software) 6) Microsoft Powerpoint (Presentation Software) 7) iTunes (Music / Sound Software) 8) VLC Media Player (Audio / Video Software ) 9) World of Warcraft (Game Software) 10) Adobe Photoshop (Graphics Software)
Premium Universal Serial Bus Microsoft Flash memory