MANAGERIAL COMMUNICATION FIRST MODULE LECTURE NOTES Faculty name: SHINOS P.M SYLLABUS Principles of communication – Types of communication – Methods and media of communication – Process of communication – Barriers to communication – Strategies for improving communication effectiveness. REFERENCES: Business communication by M.K .Sehgal and Vandana Khetarpal Business communication by R.K.Madhukar Business and administrative communication by Kitty.O.Locker and Donna S Kienzler INTRODUCTION
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COMMUNICATION Communication is the process of sending and receiving information among people. Communication is how we interact with our entire world‚ whether spoken words‚ written words‚ gestures‚ music‚ paintings‚ photographs or dance. It is an interaction that allows individuals‚ groups and institutions to share ideas. LEVELS OF COMMUNICATION Based on the number of people involved in the communication process‚ we identify 4 levels of communication. 1. Intrapersonal Communication: This can be described
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methods of communication which I use are written and verbal communication. As each individual or group I communicate with have different methods of communication I have to use differnt skills when communicating. For intance when communicating with service users I have to simplify my language‚ using words and phrases that are easily understood‚ avoid jargon and employ the uses of gesture and signs (Makaton) to reinfororce the spoken word. As Body language forms a large part of communication‚ when communicating
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sometimes be challenging. Multi-agency practice takes place where children spend most of their time and feel familiar – this could be a children’s centre‚ school‚ village hall‚ health centre etc. But it is important to understand what some of the barriers to effective working might be: • Lack of understanding of roles and responsibilities - Where people have been clearly trained for a role they may find it odd to be managed by a person with different skills and expertise (which could happen in settings
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External Speaker Critique Part 1- Background Information about the speaking situation The speaker was David M. Larrick the senior regional director‚ advisory services at Voyageur assets management inc. The title of his speech is Investment insight and his purpose was to inform on small cap and large cap growth equality with their company. The intended audience was investors‚ brokers‚ or finical
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Internal and External Factors University of Phoenix May 15‚ 2013 MGT/230 The four functions of management consist of planning‚ organizing‚ leading‚ and controlling. They can have a positive effect on the internal and external environment. An external environment is things‚ which are important factors outside the organizations boundaries. For example‚ if a recession hit the company‚ it would be something out of the hands of the company. It would be very inevitable because of the
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a thorough look at the corpse to determine time of death and cause of death. The person who does the exam is known as a Pathologist. These exams are done for either legal or medical purposes. “Autopsies can be further classified into cases where external examination suffices‚ and those where the body is dissected and internal examination is conducted.” Some cases will need permission from the next of kin to be able to be performed. The word autopsy comes from the Greek meaning “to see for oneself”
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SWOT -Opportunities One of the opportunities presented to Starbucks is the growth in coffee market. In the United States‚ specialty coffee sector accounts for approximately 15% of the total retail coffee market which is equivalent to $21billion. In 2005‚ the retail coffee market was valued to be around $23billion and specialty coffee accounted for nearly 45% of the market and was still expected to grow. Starbuck has a 40% market share in the specialty coffee sector which provides an indication
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Wilfredo Gonzalez External Hiring November 26‚ 2011 Human Resource Recruitment and selection – Fall 2011 JR smith would have an advantage when hiring an external candidate for the Fort Lewis office. This candidate should be someone from the area well verse of the military rules‚ the demographics. This candidate will go though the full and formal hiring process of evaluation. The external hiring process relies on the candidate’s performance during screening‚ interviews and assessment.
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This paper will identify two forensic settings and two external dimensions of forensic treatments. It will explain similarities and differences terms of external dimensions of forensic treatment settings. It will reveal a conclusion of insight that was gained as a result. The first forensic setting include correctional. This setting may include women‚ men‚ mental illness‚ or adolescents that are incarcerated. Nelson and Berger (1988) point out some problems that with services that surround forensic
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