Do high levels of trust between workers and management lead to better performance? There is a direct link between a high or low level of trust between the workers and management within a corporation and the productivity growth. Corporation must be willing and prepared to make small but regular investments that are required‚ and there will be a high substantial return‚ both in material and a healthy labour management climate. There are mainly three concepts that describe the working climate within
Premium Management Productivity Leadership
October 22‚ 2012 Pony Express The Pony Express was a mail delivery system in the West. It allowed people who went west for various reasons to get mail from family and friends or from businesses from the East. Before the Pony Express mail traveled either by boat which took a month or by stagecoach. The need for a fast mail delivery system was always there ever since the civil war when Union wanted those in the West to be on their side. The need increased however when it took President James
Premium Utah
Secret trusts arise where a testator explains to X that they want property to be held on trust for Y and then leaves the property to X in their Will. It is also possible that a secret trust arises where in reliance on a promise to implement the trust by X‚ no Will is made (Strickland v Aldridge 1804 9 Ves 516 REF1). The onus of proving a secret trust is on the person claiming that it exists‚ on the balance of probabilities - the ’ordinary civil standard of proof’ (Re Snowden 1979 3 All ER 172 REF2)
Premium Trust law Trustee
Federal Express Quality Improvement Program The leading company in express airfreight shipments is seeking to maintain its superiority in an increasingly competitive global market place. The case describes how FedEx has used information technology to enhance the reliability of its service and add extra features for customers. The case also describes the FedEx ’s efforts to improve service quality in the U.S.A.‚ including new measurement techniques‚ training‚ and "internal marketing". With the company
Premium United Parcel Service Express mail
Deutsche Bank and Bankers Trust merger Информация о компаниях и самом слиянии Deutsche Bank (Germany) and Bankers Trust (US) reflect different cultural realities. The main differences between them concerning cultural dimensions include such points as: Long-term orientation. On this index the Germans score 83 while the Americans score only 26 what means that unlike the Americans the Germans are very pragmatic people‚ they show an ability to adapt traditions easily to changed conditions‚ a strong propensity
Premium Cross-cultural communication Individualism Bank of America
American Express’ Strategy 1 Introduction This report has been compiled to list and describe the complexity of customer care in the business of credit cards. To evaluate American Express’ strategy for customer care‚ I spent most of the time identifying how this complex world works and its advantages and disadvantages. Therefore it must be pointed out that this report has been written in the current world’s economic crisis. 2 Procedures * The first step to write this report was to select
Premium American Express Credit card Debit card
Q1) What is the industry attractiveness like in 1997? Has it changed in recent years? Q2) Does Airborne Express have a competitive advantage? Is it sustainable? Q3) What recommendations will you give Airborne Express? ---------------ESSAY START ------------------ Industry Attractiveness in 1997 The industry is defined as the Domestic US Express Mail industry. This includes overnight and second day delivery. In order to assess the attractiveness of the industry‚ a Porters’ Five Forces analysis
Premium Deutsche Post United Parcel Service Express mail
Question 1 asked to complete a five forces analysis of the US Express Mail Industry. A five forces analysis is done to rate the attractiveness of an industry. Threat of new entry is low because the barriers to entry are high. Newcomers to the industry would require an enormous amount of up front capital to set up the distribution networks and infrastructure‚ such as establishing hubs‚ and acquiring aircraft and a large amount of ground transportation vehicles (vans‚ trucks‚ ect). Economies of scale
Premium Express mail TNT N.V. United States Postal Service
study Malaysia introduced the unit trust concept relatively early compared to its Asian neighbours in 1959; a unit trust was first established by a company called Malayan Unit Trust Ltd. The unit trust industry in Malaysia has therefore a history of more than four decades. The unit trust industry was characterized by slow growth in the sales of units and a lack of public interest in the new investment product in the first two decades. There is only five unit trust management companies were established
Premium Collective investment scheme Investment Marketing
American Express is a company with a lot of history that continues to excel in the Global financial market. From credit cards and travelers cheques to business finance management and social cause involvement‚ American Express handles worldwide business in a manner that is simply unmatched and unbeatable by other Global financial companies. Currently American Express is the 15th most valuable brand in the world. Its worth is estimated at a staggering $20.87 billion. Founded in 1850 in Buffalo
Premium American Express Credit card