DAVID M. UPTON BRADLEY R. STAATS Lean at Wipro Technologies “We want to bring the next generation of lean thinking into our processes and weave it into our system so it will lead to a sustainable competitive advantage.” — Azim Premji‚ Wipro Chairman Sambuddha Deb (“Deb”)‚ Wipro Technologies Chief Quality Officer and Head of Operational Excellence‚ and Alexis Samuel‚ General Manager Process‚ Tools and Productivity‚ each thanked the other attendees at the lean project review session and walked
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INTRODUCTION Lean manufacturing‚ lean enterprise‚ or lean production‚ often simply‚ "Lean"‚ is a production practice that considers the expenditure of resources for any goal other than the creation of value for the end customer to be wasteful‚ and thus a target for elimination. Working from the perspective of the customer who consumes a product or service‚ "value" is defined as any action or process that a customer would be willing to pay for. Essentially‚ lean is centered on preserving
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I. Briefly describe the answers to the following questions about the readings: a. What simple‚ inexpensive tool is used by UNC Health Care to communicate to patients? What are the doctors required to do to use this tool? Why did the tool work so well? UNC Health Care initiative included a written care plan and a whiteboard in every room with daily goals to help keep the patient focused on his or her discharge date. So there was a focus on communication with patients. They had
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Business Process Management Projects in Automotive Industry: Why Business Process Management projects are implemented in Manufacturing Industries? Every company’s main moto is to improve the way it does business‚ which includes producing things more effectively and efficiently with quality for the purpose of making great profits. Now a days non-profit organizations are also focusing on achieving efficiency‚ productivity‚ and the goals‚ that they set for themselves. Each and every project manager
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Briana McLaughlin Operations Management May 25th‚ 2014 Lean Reflection Throughout our operations management class we have practiced many simulations and experienced several observations on lean manufacturing. Although there are many components of lean manufacturing‚ I have highlighted some of the key points I have absorbed from the class thus far. Lean manufacturing concepts I have learned the most from include the three M’s‚ the five S’s‚ flexible resources‚ total quality management‚ and
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Explain the environment – Behaviour Relationship for Retail Environments. Environmental psychology is the study of relationships between environments and human behaviour‚ environments can range from work place‚ retail‚ hospitals‚ schools‚ natural environments and many more. These environment –behaviour relationships can show how not only behaviour changes in environments but behaviour can change environment in the same way‚ this means that the relationship can be interrelationships (Bell et al
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Lean Six Sigma: Advantages and Disadvantages. This essay examines the advantages and disadvantages of implement Lean and Six Sigma to improvement in manufacturing and service operations. The level of Quality Management adoption and the correct use of the Improvement Approaches are hypothesized to be the factors that determine the result of implementing Lean Six Sigma. Literature review on implementing Lean and Six Sigma shows that low level of Quality Management adoption has a negative impact on
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Introduction Lean Consumption Meets Lean Provision Consumption. It sounds so easy. Indeed‚ in advanced market economies‚ it’s often portrayed as effortless. Consumers can get just what they want easily‚ even instantly. And yet‚ the problem is that consumption often isn’t easy and consumers can’t get what they desire. And this is true in every category of consumption‚ for all types of goods and services. In this book we will see why consumption is often hard work for the consumer and is
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delivering quality and great service with the speed‚ reliability and flexibility of the manufactured items they produce. Most of the manufacturing business is done with Orleans. Because of Orleans purchasing the raw materials‚ costs for Custom Fabricators is limited to land lease‚ the plant‚ equipment and employee costs. This leads to a stable revenue margin of approximately 30 percent. This economic wealth of Custom Fabricators is being shared with their loyal
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What trade-offs are involved in shifting from a traditional operations system to a lean system for: a. A manufacturing firm? A lean system is basically quality vs. quantity. Producing quality in the lean system eliminates waste. For instance‚ a lean system can reduce inventory‚ waiting time‚ excessive transportation‚ as well as defects in products and services. “The key considerations are the time and cost requirements for successful conversion‚ which can be substantial” (Stevenson‚ 2010‚ p.
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