Consumers are the centre of many marketers work. While the consumer is part of the marketing environment‚ it is also very important to recognise and understand the more personal and specific influences effecting consumers and the nature of the decision making process they use. Research suggests that customers go through a five-stage decision-making process when making any purchase. This is summarised in the diagram below: Figure 1‚ This model is important for anyone making marketing decisions
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Explain why it is important for marketers to understand the concept of branding. Discuss in detail concepts branding‚ brand positioning and brand equity and explain some brand strategies such as brand extension or brand stretching. Introduction. It is imperative for marketers to understand the concept of branding as it is the process which will identify and differentiate a company ’s product or service from the competition (Jobber‚ 2010). In our developed economy the competition and the offer
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INTRODUCTION We all have to make choices. One of those most important decisions made in our life are based on the market - buying goods. No one buy goods unless they have a problem‚ a need or a want. The Consumer Decision Making Model can be applied with any economics decision you have to make. The goal in creating this model was to analyze how individuals sort through facts and influences to make decisions that are logical and consistent for them. Think like an economist with this convenient tool
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finding it more important to understand why a consumer would choose one product over another. To do this‚ the company needs to recognize the complex decision-making process a consumer goes through. The variety of products is always expanding‚ but with the consumers ’ limited temporal and cognitive resources‚ they cannot simply analyze all the products. Making rational choices does not only require access to options‚ but also the necessary time and information needed to choose. Consumers increasingly
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THE CONSUMER DECISION-MAKING PROCESS The consumer purchase decision process is generally viewed as consisting of sequential steps or stages through which the buyer passes in purchasing a product or service. The various steps in this process‚ as well as the relevant internal psychological processes‚ those occur at each stage such as motivation‚ perception‚ attitude formation‚ integration and learning. 1. Problem recognition—is the first step in the consumer decision-making process. This is caused
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This piece of work is about consumer behavior on electric vehicle which included the five stages of consumer decision making process such as Need Recognition‚ Information Search‚ Evaluation on Alternative‚ Purchase Decision‚ and Post-purchase decision. Lastly‚ the five different concepts which made up by social cultural factors and individual factors. 2.0 Five Stages of Consumer Decision Making Process 2.1 Need Recognition A problem is recognized when consumer found out a difference between
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Trying to determine how consumers make decisions is at the core of strategy for marketers as the work to maneuver the various principles of marketing. Consumers have their own maneuvering to do as they seek to determine which products and services to buy or not buy‚ which brands to use‚ and which brands to ignore. This paper will examine the major decision-making elements that guide the decision making processes used by consumers and to provide clarity when attempting to find the right mix of variables
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CONSUMER DECISION MAKING PROCESS (Individual Assignment) On 26th February 2010‚ I have bought a national car‚ Perodua Viva 1.0 for RM35‚ 400 for myself. I have spent a lot of time thinking about this product before I finally come up with a decision to purchase it. Below shows the steps that I go through before I finally make my decision to purchase this car. Generally speaking‚ I follow the 5 steps of decision making process which I have learnt from my MKT2103 Lecturer‚ Mr. Visneh Maran in
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A CONSUMER DECISION-MAKING PROCESS IN PURCHSING A CAR Research suggests that customers go through five stages in making decision on any purchase (The Engel‚ Blackwell and Miniard‚ 1990). The economic buyer theory published by South-Western college in 1997 () explained that all customers have full information‚ make comparison‚ are rational‚ they have limited resources to satisfy their limitless needs‚ and they want to maximise satisfaction (page). A person who intends to purchase a car‚ go through
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The consumer decision making process consists of six basic stages. Factors affecting the decision making process are a consumer’s demographic‚ social‚ and psychological characteristics. STIMULUS: A stimulus is a cue or drive meant to motivate a person to act. A stimulus can be any of the following: Social‚ Commercial‚ Noncommercial‚ Physical. A prospective consumer may be exposed to any or all of these types of stimuli. If a person is sufficiently stimulated‚ he or she will go on to the next step
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