Developing Multi-Channel Strategy Dr Stan Maklan and Dr Hugh Wilson Cranfield Customer Management Forum in collaboration with IBM Business Consulting Services Contents A strategic approach to channels ......................................................... 1 Process overview..................................................................................... 2 Step 1 Identify problems and opportunities............................................ 4 Cost reduction.......................
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Developing Global Strategies for Service Businesses Session 11 1 Globalization Framework for Service Businesses • Industry Globalization Drivers • • • • • • • • Common customer needs Global customers Global Channels Global economies of scale Favorable logistics Information technology Government policies and regulations Transferable competitive advantage 2 Globalization Framework of Service Businesses • Special Characteristics of Service Businesses • • • • • • • • Performance not
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Week 3: Learning‚ Memory‚ & Intelligence - Homework 1) Distinguish between operant conditioning‚ observational learning‚ and social learning. How are these different kinds of learning utilized in the work place? Give specific examples for each one. Operant conditioning is a type of learning that occurs when rewards and punishments are used to teach voluntary‚ or chosen‚ behavior. Created by B.F. Skinner‚ this is based on the observation‚ analyzation‚ and the ability to measure behaviors
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Learning Theories • The Technological Revolution • The Spectrum of Learning Theories • Behaviorism • Constructivism • Fitting the Other Theories into the Spectrum • Theory of Multiple Intelligence • Learning Theories and the Brain • Brain Structures • Implications for Learning Theory • Implications for Multimedia • References By Darren Forrester & Noel Jantzie Kilde: http://www.acs.ucalgary.ca/%7Egnjantzi/learning_theories.htm This
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Principles of Learning and Teaching STUDENTS AS LEARNERS – 35% THEORISTS LEV VYGOTSKY http://facultyweb.cortland.edu/andersmd/VYG/ VYG.HTML JEROME BRUNER http://tip.psychology.org/bruner.ht ml JOHN DEWEY http://www.infed.org/thinkers/e t-dewey.htm Importance of CULTURE humans use of tools and symbols to learn – culture dictates what we learn and how • Higher and Lower mental functions – elementary (or lower) functions gradually transform to HMF through culture • Central ROLE OF LANGUAGE:
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Learning and Memory Paper Brian Adams‚ Cheri Johnson‚ Diana Dunbar‚ and Eleanore Krzeminski PSY/340 January 12‚ 2013 Dr. Michelle Lockwood Learning and Memory Paper Human memory has been a significant interest concerning how people develop memory and process memory. Researchers and educators are diligently interested on the neuroanatomical neural processes related to learning and the current literature‚ neuroanatomical and neural processes related to memory and the current literature.
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Exporting: Developing a Marketing Plan BUSS154 ONL – Spring 2013 Week 1 Developing a Marketing Plan Learning Objectives: Writing a marketing strategy Researching foreign markets Researching the market Developing a Marketing Plan Market Research Determines: Countries currently buying similar products and size of market Competitors Market standards Product modifications such as labeling or packaging Developing a Marketing Plan Market Research
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Learning Theories 1 Running head: LEARNING THEORIES AND THE CURRICULUM Learning Theories and the Curriculum Learning Theories 2 Lev Vygotsky‚ born in the U.S.S.R. in 1896‚ is responsible for the social development theory of learning. He proposed that social interaction profoundly influences cognitive development. Vygotsky’s key point is his belief that biological and cultural development do not occur in isolation. Vygotsky approached development differently from Piaget. Piaget
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Learning theory (education) From Wikipedia‚ the free encyclopedia Jump to: navigation‚ search This article needs additional citations for verification. Please help improve this article by adding reliable references. Unsourced material may be challenged and removed. (April 2008) This article may contain original research. Please improve it by verifying the claims made and adding references. Statements consisting only of original research may be removed. More details may be available on the talk
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Learning Theories Three Main Categories - Behaviorsit Theories - Cognitive Theories - Constructive Theories BEHAVIORIST THEORY Behaviorism was mostly developed by B.F Skinner For behavirosts‚ control of learning lies in the enviorment. Can you put behaviorism into simpler terms? Discussion Three basic assumptions ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ COGNITIVISM Robert Mills Gagne -The centerpiece of Gagne’s Contribution is the "Nine Events of Instruction" The Nine Events of Instruction
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