ASSESSMENT NEEDS AND TRAINING IN THE SERVICE SECTOR Dr. Farzana Firdousi Emirates Institute for Banking and Financial Studies PO Box 62091 Sharjah‚ United Arab Emirates E-mail: ffirdousi@yahoo.com Abstract Training plays a vital role in the success of organizations in the service sector. Profitability of this b sector can depend to a great extent on the service of its employees. Before any kind of training is delivered they are required to identify the training needs within their organizations in order to
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LIVE PROJECT ON TRAINING AND DEVELOPMENT WITH REFERENCE TO Training Management Introduction Today’s dynamic economy requires the company to constantly train their employees as changes occur at lighting speed. Knowledge continues to expand at a geometric rate while new‚ never existed fields pop up constituently‚ arising to become a significant competitor that threatens your business. It is clear that your employee needs training to stay on top of this fast changing environment. However‚ it
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INTRODUCTION: Training refers to importing of specific skills‚ abilities and knowledge to an employee or it is any attempt to improve present or future‚ employee performance by increasing an employee ability to perform‚ through learning‚ usually by changing the attitude or increasing his/her skills and knowledge. Training is needed not only for technicians who work in the shop floor but also for supervisors‚ managers and executives. After training‚ candidates will be placed on the jobs to perform
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STUDY: Training is the important factor of any company. So it needs to know the critical area where they can implement new training method to bring the effectiveness of training .Training is necessary to identify the best training method which assists the employees to implement their action plans. The fundamental need of this study is to evaluate the satisfactory level of employees about their training. All the employees are not specialized in all area‚ and thus every individual employee lacks in
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Page 1 Learning Theory: Applying Kolb’s Learning Style Inventory with Computer Based Training © Copyright Harold Henke‚ 1996‚ 2001 all rights reserved Author’s note: This paper was written in 1996 as a project paper for a course on Learning Theory. This paper was reformatted in June‚ 2001. Page 2 Organization ................................................................................................. 3 Introduction .............................................................
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the need of training and development. (Hill‚ C. W. L: 2011). Organisations need to close the gap between itself and its competitors and thus require the highest level of efficiency from all its employees. In South Africa‚ organisations are faced with rapid transformations due to value systems‚ increased local and international competition‚ new technologies‚ participative management and the changing socio-economic environment (Eramus et al‚ 2009). For this reason the Skills Development Act was introduced
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CREATING A TRAINING AND DEVELOPMENT STRATEGY Human Resource Management Humans are an organization ’s greatest assets; without them‚ everyday business functions such as managing cash flow‚ making business transactions‚ communicating through all forms of media‚ and dealing with customers could not be completed. "Human resource management is responsible for how people are treated in organizations. It is responsible for bringing people into the organization‚ helping
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Running head: TRAINING AND DEVELOPMENT Training and Development Introduction Training and development are vital tools to the overall success of an organization. As there are countless and diverse businesses over many industries‚ so too are the opportunities for training and development. As such‚ this research paper will review and cover some of these techniques while at the same time providing insight on how SAS characterizes and implements training‚ developing‚ rewarding and retaining their
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Role of a Training and Development Manager To meet the challenges set by the rapid transformations in the technology and business operations‚ the work force need to be aware of the changeover and its impact on his work. Training helps him to bridge the gap on where he is to where he has to be‚ thereby adding to the productivity. The training manager is to analyse the current position of the work force and direct them to the advancements through proper training. The role played by the training
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am going to look at importance of training and development in organizations. Firstly‚ different company attitudes to training and development and cost and benefits associated with it are going to be discussed. Secondly‚ the stages in training and development process are going to be identified with a specific focus on different training and development methods and consideration of its advantages and disadvantages. Finally‚ the literature on training and development use as a motivation and retention
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