Consumer protection laws are designed to ensure fair competition and the free flow of truthful information in the marketplace. The laws are designed to prevent businesses that engage in fraud or specified unfair practices from gaining an advantage over competitors and may provide additional protection for the weak and those unable to take care of themselves. Consumer Protection laws are a form of government regulation which aim to protect the interests of consumers. For example‚ a government may
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Total Number of Consumer Complaints Filed / Disposed since inception Under Consumer Protection Law (Update on 01.08.2014) Sl. No. Name of Agency Cases filed since inception Cases disposed of since inception Cases Pending % of total Disposal Remarks 1 National Commission 89495 77770 11725 86.90% 2 State Commissions 645486 554341 91145 85.88% 3 District Forums 3442730 3176518 266212 92.27% TOTAL 4177711 3808629 369082 91.17%
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Consumer Protection The sale and supply of goods to consumer’s regulations 2002 State that goods when sold must be: 1. Of satisfactory quality 2. Fit for purpose 3. As described When complaining you are not entitled to anything if: 1. You were told of any faults before you bought the goods 2. The fault was obvious and it would have been reasonable for you to notice it before buying 3. If you caused the damage yourself 4. If you have changed your mind about the
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access the settings • Switching itself off when making calls • Getting extremely hot when it is on charge There are laws to protect consumers against scenarios like this. These include SOGA (The Sale of Goods Act) and SOGASA (The Sale of Goods and Services Act). Also‚ there is the Consumer Protection from Unfair Trading Regulations 2008. These were all made to protect the consumer after purchasing faulty goods or services. Also‚ there were implied terms in the contract you made when purchasing the
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The Evolution of Consumer Protection Law in India By ONKAR PRADEEP SULE Roll No. - 54 Masters of Management Studies Year – 1st‚ SEM – 2nd KCIMS THANE CERTIFICATE I‚ NADIRSHAW K. DHONDY‚ ADVOCATE SUPREME COURT‚ have examined the thesis of Mr.Onkar Pradeep Sule who is enrolled in the Masters of Management Studies program at K.C. INSTITUTE OF MANAGEMENT STUDIES at Kopri‚ Thane (East) for the academic year 2010-2012 His Thesis entitled
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solicitation of consumers for credit cards and credit card lines. As mentioned in the article‚ the banks are advertising "promotions of credit card and debt to increase limits" in an attempt to gather additional consumers. I think by advertising these credit cards to college and high school students‚ and then providing them with higher credit limits and promotions‚ the banks are aiming to increase the number of irresponsible spenders in today’s society to make money. What responsibility do consumers have
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CONSUMER PROTECTION ACT 1986 History of 1986 Act :- The consumer protection act‚ 1986 is one of the benevolent social legislation intended to protect the large body of consumer from exploitation. The act has come as a panacea for consumers all over the country and has assumed the shape of practically the most important legislation enacted in the country during the last few years. With the Introduction of this law‚ consumers now feel that they are in a position
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CONSUMER PROTECTION ACT‚ 1986 [Act No. 68 of Year 1986‚ dated 24th. December‚ 1986] An Act to provide for better protection of the interests of consumers and for that purpose to make provision for the establishment of consumer councils and other authorities for the settlement of consumers’ disputes and for matters connected therewith Be it enacted by Parliament in the Thirty-seventh Year of the Republic of India as follows: - CHAPTER I: PRELIMINARY 1. Short title‚ extent‚ commencement
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Introduction The Consumer Protection Act 1999 (CPA) is an act with the objective to protect the consumers’ right which came into force in Malaysia on 15th November 1999. Basically‚ the provisions of this act cover areas not covered by other existing laws. This act provides simple and inexpensive redressal to the consumer’s grievances and relief of a specific nature for example from ‘false’‚ ‘misleading’ or ‘deceptive’ as to conduct‚ representation or practice and that they shall not be practiced
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THE ROLE OF CONSUMER PROTECTION AGENCY AND THE JUDICIARY ON CONSUMER PROTECTION A consumer can be defined as someone who acquires goods or services for direct use or ownership rather than for resale or use in production and manufacturing. Consumer protection consists of laws and organizations designed to ensure the rights of consumers as well as fair trade competition and the free flow of truthful information in the marketplace. The laws are designed to prevent businesses that engage in fraud
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