Executive Summary 1 Introduction 2 Overview of Courier and Delivery Industry 2 Review of Data Mining 4 Review of Customer Relationship Management 4 Data Mining and Customer Relationship Management (CRM) 5 Challenges of Courier industry 5 CRM Strategy of Courier Industry 7 Customer value approach of Courier Industry 8 Tools‚ Techniques and Application of Data mining 9 Current Process of Data mining Implemented by Courier Service Organizations 12 Data Mining using Clustering Technique 14
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Being brought up in upper East of Manhattan provided Frankenthaler an array of access to the artistic world‚ as New York began to receive a wave of artistic attention and American modernist began garnering a basis for art movements in the United States. Her first brush with art education began at the
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C17B- SERVICE MARKETING * Explain the role of service industry in economic development of a nation Service sector is the lifeline for the social economic growth of a country. It is today the largest and fastest growing sector globally contributing more to the global output and employing more people than any other sector. The real reason for the growth of the service sector is due to the increase in urbanization‚ privatization and more demand for intermediate and final consumer services
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Ivan Pavlov is best known in the psychology world for his founding and contribution in classical conditioning. Ivan was a Russian psychologist who had first started his career out in the world of physiology‚ a completely different science. He even came to win a Nobel prize in physiology and medicine. Although a large majority of his passion and interests were in learning and understanding the complex inner working of animals‚ he felt that something in his life was missing. As he progressed in his
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Albert Pike was a lawyer who played a major role in the development of the early courts of Arkansas and played an active role in the state’s politics prior to the Civil War. He also was a central figure in the development of Masonry in the state and later became a national leader of that organization. During the Civil War‚ he commanded the Confederacy’s Indian Territory‚ raising troops there and exercising field command in one battle. He also was a talented poet and writer. Albert Pike was born in
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In 1764 Voltaire wrote one of the world’s greatest satires‚ Candide. Candide pokes at much of Europe and attacks simple human follies and frailties. Most of the characters are killed brutally or fiercely hurt for idiotic reasons. The overall message of "Candide" is that every human being has the power to carve out their own destiny. And that each individual is not subject to God’s grand plan‚ or the idea of predestination. Voltaire made his idea of God and divine right clear in Candide. He did not
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IBM 1.0 Introduction The brief for this report is to analyse the benefits of a potential partnership with IBM and to come to a conclusion as to whether or not to go into partnership with the company. The reason IBM is a suitable candidate for this venture is due to of its reputation for management and innovation. The company has become world famous for its success in the business to business (B2B) market‚ and is credited with several crucial technological innovations. In order to critically
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development. During the last decade‚ banking became the most competitive industries of Bangladesh with a huge amount of growth. A large number of new banks have made their way in the industry and yet there are more to come. In such a highly competitive service industry‚ ‘customer satisfaction’ is a very important factor to consider. High customer satisfaction and loyalty give an organization a better base than its competitors and allows it to flourish in the industry. 2. OBJECTIVE OF THE STUDY
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George Washington was the main reason why America is independent today. Considering his impact on the independence of America‚ leading the colonial and continental army and making the first pushes to Americas Independence. He impacted both the French and Indian war and the American Revolution under his leadership‚ with the help of the many founding fathers of America‚ who also helped change it in many different ways including the Declaration of Independence which pushed the idea of a Independent
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In this report the service users I am going to be focused on is disabled people and how Ealing promotes diversity. The legislation that relates to disabled people is the Disability Discrimination Act 1995. This act makes it unlawful to discriminate against disabled people. This legislation is designed to: * Make sure that people who have a disability get their medical needs * Makes sure that service providers access for disabled people by making reasonable adjustments * Ensure the rights
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