ETHICS WHAT IS ETHICS The term is derived from the Greek word “ethos” which can mean custom‚ habit‚ character or disposition. At its simplest‚ ethics is a system of moral principles. They affect how people make decisions and lead their lives. Ethics is concerned with what is good for individuals and society and is also described as moral philosophy. Ethics is the branch of study dealing with what is the proper course of action for man. It answers the question‚ "What do I do?" It is the study
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If developed in a sustainable manner‚ indeed it can be a powerful economic growth engine for the country. Travel Agency is one of the popular businesses in the tourism industry. A travel agency is a private retailer or public service that provides tourism related services to the public on behalf of suppliers such as airlines‚ car rentals‚ cruise lines‚ hotels‚ railways‚ and package tours. In addition to dealing with ordinary tourists most travel agencies have a separate department devoted to making
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Term paper on: Service strategy of KFC Subject code: MKT 412 Section: 01 PREPARED FOR: SSM Sadrul Huda (SH) Assistant Professor Department of Business Administration East West University. PREPARED BY: Md. Taijul Islam ----------------------------------------------------Id: 2009-2-10-217 SHADIN -01917277300 Fariha Faroque Mitu ------------------------------------------------Id: 2009-3-13-024 Khaleda Akter -----------------------------------------------------Id:
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successful in your new position? When dealing with customers‚ I find that I am able to listen to them and figure out their needs in a timely manner‚ while striving for one call resolution. I find that by being empathetic to their moods and feelings are a big help. During my time as a customer service professional I have developed skills that give me an edge while working with the difficult or angry customer. 2) What general questions about handling customers do you have for your supervisor? What is the
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Important points to consider when training customer service employees. Who are the most important people in your organization? It may come as a surprise to learn that the most important people are your employees - not your customers. Customers come second. Without qualified and well-trained employees committed to strong customer service all of your efforts to please customers will be fruitless. Customer service training has become a popular way for service organizations to provide employees with
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Product Design Process What is product design? The process for creating new products for selling to the consumers is known as product design. It is a wide concept; it mandatorily includes effective and efficient development and generation of ideas by going through a process which gives birth to new products. Conceptualization and evaluation of ideas by product designers in a systematic way leads to the birth of tangible products through inventions. Product designers combine science‚ art and technology
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HYBRID FUZZY RULE BASED CLASSIFICATION ALGORITHM Introduction 1.1 Purpose The purpose of this document is to design a strategy for hybrid fuzzy rule base classification algorithm using the weka tool. This document outlines the functional requirements for hybrid fuzzy rule based classification algorithm. This document discusses the project’s goals and parameters‚ while giving descriptions about the potential design issues. The requirements are specified according to the finished product. 1.2
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Brand Positioning Submitted by: Rishi Dewan PGDM-Marketing (DCP) IMT Ghaziabad Contents Introduction 2 Process of Positioning 3 Strategies of Positioning 5 Positioning by Product attributes 5 Positioning by Quality 5 Positioning by Price 6 Positioning by User Category 7 Positioning by Use 8 Positioning by Competitor 9 Positioning by Celebration 10 Positioning Errors: 11 1. Under-positioning 11 2. Over Positioning 11 3. Confused positioning 12 4
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Organizational Structure Analysis Kelli Jo Searles Susan Hickman MGT/230 February 16‚ 2015 Todd Lambertson Organizational Structure Analysis How does a company become organized with the daily tasks and operations? John Whybrow chairman of Wolseley‚ mentioned‚ "There ’s always the issue of how to organize large companies‚ and there are fundamentally two ways of organizing” (Whybrow‚ 2010). Differentiation and Integration are the two fundamental ways in which to organize. Differentiation
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Case 1 - Design house Partnerships at concept design services Case summary The case is all about CDS (Concept Design services) ‚ earlier they were in to business to consumer business by d product name of “Focus” now they have moved from business to consumer to business to business format. They have tied up with many design house and they give them the design which they manufacture and then distribute to the customer. They also moved from manufacturing focus products to high – quality stylish
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