UNIT 1530 Promote communication in health‚ social care or children’s and young people’s settings. 1.2 Explain how communication affects relationships in the work setting. We need to build relationships with the children and young people that we work with‚ their families and colleagues to enable us to work effectively. Relationships and communication skills are closely linked‚ as good communication will help to build good relationships. Relationships are influenced by the way we communicate this
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In this video source‚ Kristen Messerli‚ owner of cultural outreach‚ is interviewing Maria Lopez-Knowles a chief marketing officer for Entravision on cross-cultural communication strategies. Maria has worked for over 30 years in community marketing and research in the ever-growing Hispanic population Maria’s primary viewpoint is to focus on the duality between generations within the Hispanic culture in the U.S. She further explains this through breaking down the generations in language and context
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Spitzberg and Cupach (1984) define communication competency as the ability to achieve your goals while you fulfill relational and situational expectations (as cited in Cupach & Canary‚ 1997). Spitzberg and Cupach contend that communication competency is primarily comprised of two dimensions‚ appropriateness (meeting social expectations and social rules) and effectiveness (achieving one’s goals). Understanding the individual’s role in cross-cultural communication has gained the attention of several
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Cross Cultural Communication Issues in International Business Executive Summary Aims and Objectives A research is not just the study of facts and figures; it is rather a systematic investigation of facts to answer various questions that has been unanswered. It is a systematic quest to identify unexplored areas and answer unanswered questions with supporting evidences and facts (Goddard & Melville‚ 2006). Research is also a never-ending process; one research leads to another one. There
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industry‚ it is of primary important to develop an effective form of communication between providers and clients‚ or patients‚ in order to deliver a high quality and cost-effective healthcare service. In this paper‚ I described my personal experience as a dental hygienist‚ which was regarding my interaction with a patient who is socially and culturally diverse from me as well as the approach that I used in the cross-cultural communication. Few years back‚ a Muslim Asian woman‚ aged around 50 years old
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How Culture Affects Communication Understanding how culture affects Communication comprehending the verbal and nonverbal meanings of a message is difficult even when communicators are from the same culture. When they come from different cultures‚ special sensitivity and skills are necessary. Every country has a unique culture or common heritage‚ joint experience‚ and shared learning that produce its culture. Their common experience gives people of that culture a complex system of shared values
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How Communication Affects Relationships In The Work Setting. Relationship with the children: Communication helps to build relationships with the children I work with‚ a lot of this is done through play‚ as we play games or participate in the activities‚ I ask the children simple questions which allows me to get know the children better and build a relationship with them. Building and maintaining a good relationship with the children in my setting is very important as they will then feel able to
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Building effective communication skills and relationships within a single culture is often challenging. Bridging the gap between different cultures makes building communication skills and relationships even more difficult. I will discuss some of the challenges of cross-cultural communication and the pieces necessary to build effective working relationships. Typically‚ some of the basic assumptions we make when communicating with people from our own culture must be questioned and modified when
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Throughout almost all societies‚ politeness plays an integral role in the effectiveness of social life and interaction within the context of both inter-cultural and cross-cultural communication. Within different cultures the definition of politeness may vary substantially and as a result may be appropriated in ways that are largely misunderstood within the context of other cultures. It is for this reason that scholars such as Brown and Levinson have derived theories on politeness and its use within
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10-15 minutes with the objectives of: (1) identifying the key challenges that managers face when they negotiate; and/or (2) identifying factors in the new economy that make negotiation more relevant. I usually like to give very current examples of how negotiation is a core management competency (e.g.‚ examples of interdependence‚ competition‚ information age‚ and globalization). I suggest presenting the six “myths” of negotiation and the key reasons why people are ineffective. It can be very helpful
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