Lecture 1 Marketing: the art and science of finding‚ retaining and growing profitable customers Task to provide real customer value to targeted customers‚ motivate purchase and fulfil consumers needs. P’s: product‚ price‚ place‚ promotion‚ people. Process‚ physical evidence 4 characteristics of services: Intangibility: services can not be seen‚ tasted‚ heard or smelled before purchase Inseparability: services cannot be splitten from their providers (taxi driver drives you) Variability:
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Definition The process of defining and subdividing a large homogenous market into clearly identifiable segments having similar needs‚ wants‚ or demand characteristics. Its objective is to design a marketing mix that precisely matches the expectations of customers in the targeted segment. Few companies are big enough to supply the needs of an entire market; most must breakdown the total demand into segments and choose those that the company is best equipped to handle. Four basic factors that affect
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improved recall competitive advantage b. 2. The process of identifying and assessing key competitors is known as a(n) ___________. strategic intentcompetitor analysiscompetitor identificationa. e. d. c. competitive marketing competitive advantage b. 3. According to the text‚ Porter’s five forces model considers all of the following except _____________ buyersnew entrantssubstitutesa. e. d. c. industry structure pricing b.
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Unilever in Viet Nam. The success of the Omo in the Vietnamese market is a convincing evidence for Unilever’s strategy to expand the market as well as bring its brand closer to consumers. When identifying Unilever’s success‚ I want mention about marketing strategy which is one of the important factors making the success of Unilever as now. II. Identify and discuss each of
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Ice Cream Company targets a few segments where Non-branded Kulfi Ice Cream targets many different segments. Differentiation and Positioning Igloo ice cream differentiates its marketing offer and image in this way The World of Great Taste. Kulfi ice cream differentiates its marketing offer and image by value marketing‚ road side advertisement. Igloo Ice Cream
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Problem Statement……………………………………………………………………... page 2 III SWOT Analysis of Micro and Macro Environments………………………………......page 2 i.) Micro analysis……………………………………………………………...page 2 i. Competition……………………………………………………page 3 ii. Marketing ……………..……………………………………....page 3 iii. Customers……………………………………………………...page iv. Suppliers v. Publics vi. Company vii. Management viii. Accounting ix. Finance x. Operations
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1. 5 Core concepts of marketing Needs‚ wants and demands Needs: Needs emerge from a state of felt deprivation. It can be physical‚ social (feelings)‚ or individual (knowledge). All human beings have needs & share these needs. Needs are generic. Wants: individual choices of product that is used to satisfy the needs. Shaped by culture and personality. Ex: 1 thirsty person wants to drink mineral water‚ while the other thirsty person wants to drink coca cola. Demand: Enough money to buy it. Backed
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action * What are the programs and services that provide the most value to our clients/staff * What opportunities exist for our organisation and how do we target and take advantage of these opportunities * How can we best modify the marketing and implementation of our programs and services to more effectively target our clients within the market The value and purpose of market research within the organisation is to understand the relationship between the organisation and its clients
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Marketing Environment Audit Part I A. What major demographic developments and trends pose opportunities or treats to this company? What action have the company taken in response to these developments and trends? Ans. Major demographic developments and trends pose opportunities/treats to company. At Ellingson Companies they make sure all of their employees are safe at all times. They provide their employees with regular safety training‚ including training that is above and beyond what is
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The internal environment analysis gives a view of its resources both tangible and intangible and its capabilities which shapes the competitive position of Dialog. For this purpose VRIO framework was carried out to measure the company’s resources in terms of how valuable the resources are‚ whether the resources enable the organization to exploit an opportunity or neutralize a threat‚ how well the resources are in line with organizations procedures and policies‚ the rarity of resources and whether organization
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