● First of all I would apologise for the poor customer service that the guest has been provided with. On the spot I would try to find a different room for the guests which would suit their needs and also deal with the booking for cloud 23. ● Like usually I would apologise to the couple for the poor customer service that they have received. I would try to explain why the hotel was poor and why there was building work going on at the hotel. After explaining why they’ve received such a service‚
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Hongkong Office PS: Please visit our web site: http://www.pwa.com/. Principles for Business Written communication 7C Principles Correctness Concreteness Clearness / Clarity Completeness Consideration Courtesy Conciseness Examples: Clarity 1) The L/C must reach us for arranging shipment not later than 8 October. (ambiguous) The L/C must reach us not later than 8 October for arranging shipment. (revised) 2) This chair will eliminate tired employees. (ambiguous)
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Dear Father‚ The situation in Ithaca is not one that I am proud of. I wish as prince of this beautiful country I could do something about it‚ but I am still a boy and cannot accomplish the great things that you have. Suitors have invaded our palace. Mother and I have tried our hardest to show hospitality but it is starting to become quite difficult. They continue to eat our food and drink our wine. They all want Mother as there wife. I do not believe it is because those vile creatures love
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第9章 請求付款信 延遲付款 9.1 客戶解釋無法如期付款 |Dear Sirs | | | |Your invoice number 527 dated 20 July for £1516 is due for payment at the end of this month. | |
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Case Study Complaints Holly Crabtree July 8‚ 2013 LTC/328 Michele Lardiere Case Study Complaints Complaint 1 To Whom It May Concern‚ July 8‚ 2013 I am one of 90 police officers currently employed by Mason‚ Illinois. The new pay-for-performance plan instituted by the Mason police department is a form of discrimination against seasoned officers. The plan violates me and others 40 or older‚ according to the Age Discrimination in Employment Act (ADEA) (Brody & Chang‚ 2008). Officers
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A warning letter sample for employee’s discipline issue/problem. Dear Employee‚ We refer to the incident occurred in this office on Monday‚ 6 October 2008 during which you were found to have verbally abused your Supervisor‚ Mr. Harold Singh‚ using threatening words. The incident happened after you were alleged to be unhappy and disgruntled with Mr Singh’s decision for not approving your application for a long leave. Several office personnel were present during the occasion and had been witness
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Dear Mr./Ms. Manager With this letter I wish to inform you that I will be resigning from my position with (company name) as (position) as of (last day of work). I regret any inconvenience that this will cause‚ and will do my best to have my current projects finished before my last day. I wish you and the company much success. Sincerely‚ (sign here) Your Name Dear Mr./Ms. Last Name: Please accept this message as notification that I am leaving my position with ABCD effective September
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3.1 Within my setting any complaint is handled seriously. All complaints are properly investigated promptly and appropriate action is taken on any concerns that are raised. All complaints are recorded and available on request from both OFSTED and parents. The records include any action taken for each individual complaint. There are two stages to our complaint procedure Stage One If a parent/carer has a complain about the Nursery or the conduct of a individual member of staff we try to solve
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Title: Letter of apology Name: Course; Tutor: 11th May 2011 Mark Morgan‚ P.O BOX 1254‚ ATLANTA. 11th May 2011. Dear mother‚ Am hoping that you will get to read each and every word of this letter‚ because I want you to understand the reason I sent you that hateful and despicable email last Sunday. I now feel that I should have told you earlier (when I was young)‚ how I felt in a respectful manner‚ and maybe I could not be carrying this hatred. Last Sunday
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all times. • Any complaints raised by customers are dealt with courtesy and on time. • Customers are fully informed of their rights to alternative remedy if they are not fully satisfied with the response of the Bank to their complaint. All complaints will be treated efficiently and fairly. The bank will work continuously towards providing quality service to its customers. The bank will always act in good faith and without prejudice to the interest of the customer. The bank’s Complaint Handling Process
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