Reflection Paper‚ Listening Skills Davenport University MGMT535 4/7/2013 When it really comes down to listening‚ individuals are so self-absorbed that they fail to effectively listen to what others have to say. Listening is not just being able to hear what was said‚ it also involves the ability to understand the information being presented by the person communicating known as the speaker. Listening can be broken down into visualizing and feeling what the other person is experiencing when
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is a skill and an attitude and not a feeling (sympathy is a feeling). It is about being able and willing to understand another person from their own point of view‚ without your own thoughts‚ feelings‚ opinions and judgements getting in the way of this understanding. This can be difficult if you have a strong reaction to someone‚ or if you disagree with what they are saying‚ or if you have had a similar experience and feel you could give some helpful advice. Empathy is essential in counselling because
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Counselling provides the opportunity for a person to express their thoughts and feelings in an environment that is different from their daily life. There may be a need to engage in a conversation where a person can receive feedback and a different perspective on the issues that they are dealing with in a non-judgemental and safe environment‚ McLeod (2007). In a recent counselling session‚ where I was the counsellor‚ I was invited to share the feelings and experience of my client who had some unpleasant
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Implementing The Students’ Listening Comprehension Skills Chunpin Luo The School of Foreign Languages‚ Yunnan Nationalities University No.134‚ Yieryi Dajie‚ Kunming 650031‚ China Tel: 86-871-643-5063 Abstract This is a proposal for an action research plan designed to find out how to improve students’ listening comprehension skills‚ enhance their performance and help to promote better learning. This plan is focused on the minority students who major in English in our University. Listening comprehension is one
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Active listening includes a variety of behaviors which communicate to the other that they are heard and understood‚ that the feelings which underlie the words are appreciated and accepted‚ and that regardless of what the individual says‚ thinks or feels‚ they are accepted as a person by the listener. Active listening demands that the receiver of the message put aside the belief that listening is easy and that it happens naturally and realize that effective listening is hard work. Good listening encourages
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Effective Listening Business Communication COM/285 Effective Listening Communication encompasses four basic types: reading‚ writing‚ speaking‚ and listening (Covey‚ 2004). The ability to master them well is crucial to be effective (2004). Whereas the first three are taught at school as separate courses‚ little to none is known for trainings regarding listening. Communication is a two-way process and listening is an important part of communication. Without a listener - the receiver-
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and feel do you know what they mean? Are you being an effective listener to the person that is expressing their thoughts to you? Being an effective listener requires more than just hearing the words that are coming out of the speaker ’s mouth. Hearing is mechanical and requires minimal effort or skill. Listening is a skill that requires practice and concentration to avoid the barriers that are working against it (Hynes‚ 2005). Effective communication exists when the receiver interprets and understands
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crisis; good communication skills are essential to achieve the best possible outcomes within a range of challenging circumstances. Interpersonal skills of listening‚ questioning and feedback are crucial when working as a child safety officer as they allow the officer to clarify‚ gain knowledge and understand. Active listening allows the child safety officer to clarify the child’s needs with empathy; doing this builds a trusting relationship. The interpersonal skill of questioning further allows
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Listening is key to all effective communication‚ without the ability to listen effectively messages are easily misunderstood communication breaks down and the sender of the message can easily become frustrated or irritated. Listening is so important that many top employers provide listening skills training for their employees. This is not surprising when you consider that good listening skills can lead to better customer satisfaction‚ greater productivity with fewer mistakes‚ increased sharing of
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This essay looks to explain the importance of theory in underpinning competence in counselling practice. The theoretical approaches that shall be discussed relate to the psychodynamic approach‚ the humanistic approach and the cognitive behavioural approaches in psychology from which counselling practice have evolved. Sigmund Freud’s psychoanalytical theory is a good place to start as it covers many different methods of therapeutic intervention. Freud is recognised as the first psychologist to develop
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