Engaging Communities and Service Users: Reflective Essay Section 1: Outline and discuss a model‚ or example of your practice with reference to what you have learned about engaging with service users and communities. During this essay I will relate concepts‚ methods‚ theories and legislation to service user engagement and communities to the organisation I work for giving examples from my day to day practice. My role is a community support worker within a service that supports adults with learning
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Unit SHC 32 Outcome 1 1.1 In general it is my duty to undertake all care work with the sensitivity required to provide services in a way‚ which will preserve the dignity‚ privacy‚ choice‚ independance‚ fulfilment and rights of the service user and his/her usual carer/members of family. Duties include; personal care‚ diet‚ financial‚ community‚ medication support. 1.2 I am to act at all times with Guardian Homecare’s code of conduct and the standards of the General Social Care Council
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Evaluate the Working Memory Introduction Human memory is a complex cognitive structure‚ which can be defined in many ways. One would argue that memory is 1.) The mental function of retaining information about stimuli‚ event‚ images‚ ideas‚ etc. after the original stimuli is no longer present. 2.) The hypothesized storage system in the mind that holds this information is so retained. A clear distinction is made between different types of memory systems and can be divided into subclasses. The
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P3/ Potential effects on the service user could be: Marginalisation- Marginalisation is when a person is pushed to the edge of society. This is a potential effect of discrimination because a person is made to stand out and made to be different from everyone else and they can therefore feel like they are all alone. Low self-esteem and self-identity -
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EVALUATE THE WORK OF THE WTO. The WTO (World Trade Organisation) is an international body dealing with the global rules of trade between nations. The function of the WTO is to ensure that trade flows as smoothly‚ predictably‚ and freely as possible. The WTO members now account for over 97% of the international trade indicating that there is no other international organisation whose policies and actions have as wide an economic and social ramification and impact as the WTO. Decisions in the WTO
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because of their ignorance to possible outcomes of decisions‚ using love as salvation‚ and acting upon impulse-driven feelings of emotions. To begin‚ Romeo kills Tybalt without thinking about how Juliet will react to the news. Romeo says‚ "Alive in triumph and Mercutio slain? / Away to heaven‚ respective lenity‚ / And fire eyed fury be my conduct now" (3.1.118-120). Despite Romeo’s efforts to avenge Mercutio’s death‚ he demonstrates ignorance towards the possible outcomes of his hasty decision by letting
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In this report the service users I am going to be focused on is disabled people and how Ealing promotes diversity. The legislation that relates to disabled people is the Disability Discrimination Act 1995. This act makes it unlawful to discriminate against disabled people. This legislation is designed to: * Make sure that people who have a disability get their medical needs * Makes sure that service providers access for disabled people by making reasonable adjustments * Ensure the rights
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Introduction In this I will explain how customer service standards are planned‚ implemented and monitored and the impact this has on the operation of Asda. My research will come from the internet‚ magazines and books. Customer service standards of Asda Refund policies: [pic] Asda informs customers on how to cancel and conditions of cancelling. Asda informs customers on the period on returns Asda has up to 7 days under the delivery distance and 7 to 28 days after delivery products which
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“How Partnership with Stakeholders Helps to Maximize Performance in BRAC Learning Division” is prepared as internship report under the supervision of Ms. Faria Rashid‚ Lecturer‚ BRAC Business School‚ BRAC University and Mohammad Abdur Rahman‚ In-charge of BRAC Learning Division. Partnership Strategic alliances among business‚ government‚ and civil society are an established feature of social development and policy development in both mature and emerging economies. Such multi-sector partnerships are
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Report On Possible Improvements To Customer Service 1. Why it is important to improve what is offered It is important to improve what is offered in a business as it will keep current customers satisfied and maintain existing customers. It is also important to remain competitive in the current climate and not to lose customers to competitors. Through improving what is offered the business will expand and gain new customers through good reputation‚ and good reputation should reduce the number of
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