QUALITY ASSURANCE IN HIGHER EDUCATION Dr.R.Sivakumar Assistant Professor of Education Annamalai University Introduction Higher Education Institutions are frequently the focus of attention since they represent valuable resources for any country. They produce the educated men and women that often become the social‚ political‚ technological‚ economic‚ and religious leaders of the country. Because of the changes that have occurred in the restructuring of the education system as well s
Premium Education Higher education Quality assurance
The Evolution of Total Quality Management A useful way to begin to understand the evolution of TQM is to link it to show how the industrial world was developing at the time TQM was evolving. Until the industrial revolution in the mid 18th century‚ most goods were custom made. Industrialisation brought about a fundamental shift from cottage industry production to large scale manufacturing. Simultaneously‚ industrial activity underwent extensive mechanisation. As explained by Ho‚ ‘craftsmen were
Premium Quality assurance W. Edwards Deming Industrial Revolution
INDOOR AIR QUALITY (PUBLIC AWARENESS) Indoor air is often considered safe and free from pollutants. But most people have the greatest contact with toxic pollutants not outside but inside their homes and offices. The modern consumer products like air fresheners‚ cleaning compounds‚ moth repellants‚ cigarettes‚ toilet disinfectants or deodorizers are the most common sources that laden the indoor air with toxic pollutants without anyone even suspecting them or their potential. Indoor air pollution
Premium Air pollution Indoor air quality
Discuss the differences between service quality‚ perceptions of service quality and customer satisfaction (Section 1). Should sport service managers prioritize one of them? If yes‚ which and why (Section 2)? Support your arguments with sport examples. Section 1 In the current economic climate‚ affected by trade liberalisation and globalisation organisations face a highly competitive market. Due to such‚ there has been a shift from production-led philosophy to that of a customer-focused approach
Premium Marketing Quality of service Service
Providing Patients with a Quality Experience Mary Lavonne Hoppes Walden University NURS 4021 Section 05‚ The Role of the Leader in Evaluating Data to Improve Quality and Safety May 19‚ 2013 Providing Patients with a Quality Experience Patient safety and the quality of healthcare they receive can be improved by evaluating existing data from various sources such as the patient’s health record‚ laboratory findings‚ registration‚ administration and incident reports. One area that leaders
Premium Blood pressure Orthostatic hypotension Quality management
[pic] Total Quality Management Project Canon Corporation [pic] INTRODUCTION ISO General information Overview about Canon: Canon started out as a company with a handful of employees and a burning passion. That company soon became a world-renowned camera maker and is now a global multimedia corporation. However‚ the origins of Canon success remain unchanged: the passion of their early years and technological expertise amassed over more than 60 years. Canon will continue using its
Premium ISO 9000 Quality assurance Quality management
Total quality management is a process company’s use to ensure superior quality by focusing on customer satisfaction‚ employee empowerment‚ and strive to keep a competitive advantage by implementing statistical tools and encouraging management to use these tools. The traditional quality management system was seen different from Total Quality Management as we see it today. Company’s felt that quality could not be described accurately except for time and cost. So the emphasis was put on the product
Premium Management Customer service Quality assurance
satisfaction through quality services and products. Recognizing that fulfilling customers need fulfils the organizations needs as well‚ focussing on customer satisfaction by attracting‚ retaining and enhancing customer relationships has become a goal for every organization. This essay will examine how customer’s perceived quality can have a bearing on the profitability of a company. The essay concludes that providing quality services and products enhances customer satisfaction and perceived quality‚ which leads
Premium Quality management Quality of service Quality control
MOTOROLA CORPORATION – A HISTORY OF QUALITY MANAGEMENT Ivan Ortiz Illinois Ensign85@yahoo.com 630-699-3264 GM 588 Managing Quality Instructor Robert Lee August‚ 2011 Keller School of Management Introduction The Motorola Corporation was founded in 1928 when its’ Owners Paul and Joseph Galvin decided to start a business in the area of battery storage. Paul was interested in improving on the technological advances that had taken place to date in that field. As a result‚ his motivation and
Premium Management Quality management Supply chain management
Becca Teasdale Task 5 In this task I will be talking about two job roles within a care setting that aims to promote health‚ the two job roles I will be talking about are health visitors and environmental health officers. Health promotion involves three overlapping areas of activity; these are health education‚ health promotion and health protection. For example drug education in schools would come under health education‚ seat belt law come under health protection and immunisations would come
Premium Public health Health