RESEARCH PROPOSAL – EXAMPLE 1 Project Title Emotional Labour and Gender in the Hospitality Industry Research Context The idea that there is an ‘emotional’ aspect to work seems to have only gained academic credence in recent years. Hochschild (1983) originally introduced the concept of emotional labour in her study of flight attendants and bill collectors. Since then various researchers have subsequently expanded the topic to various different types of workers including teachers (Blackmore
Premium Emotion Sociology Arlie Russell Hochschild
September 2011 Emotional Intelligence The philosopher Plato once said‚ “All learning has an emotional base.” With that being said‚ emotional intelligence is actually a very profound topic. To start‚ emotional intelligence is the ability to perceive‚ control‚ and evaluate emotions. Some researchers suggest that it can be learned and strengthened while others claim it is an inborn characteristic. Emotions help prioritize what we pay attention and react to. There are four subsets to emotional intelligence
Premium Psychology Emotional intelligence Theory of multiple intelligences
products of our labor are largely non-physical in nature. They are emotional -- the products that result from the interaction between human beings. Indeed‚ we may work in the exchange of physical products‚ but it is the job of the service laborer to attach emotional value to them. Beyond those required for everyday sustenance‚ the actual material worth of any product is considerably inconsequential compared to its potential emotional value. A decorative chair built overseas and sold at IKEA will probably
Free Emotion Arlie Russell Hochschild
"Emotional Intelligence is a way of recognizing‚ understanding‚ and choosing how we think‚ feel‚ and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives." --Freedman et al.‚ Handle With Care: Emotional Intelligence Activity Book Emotional
Premium Psychology Emotion Feeling
discuss the theory which proves that emotions are contagious and can be transferred from person to person. “Emotional contagion is a term psychologists use when emotions “spread” from person to person‚ influencing the moods and behaviors of others. We’ve all felt this shift.” (Polly Campbell Gaiam Life 2014) Campbell the writer for this article on Gaiam life gives a good example of what emotional contagion actually means. In layman’s terms it’s the transferring of feelings to an individual based on others
Free Feeling Emotion Psychology
The Consortium for Research on Emotional Intelligence in Organizations ( www.eiconsortium.org ) EI Framework 1 The Emotional Competence Framework SOURCES: This generic competence framework distills findings from: MOSAIC competencies for professional and administrative occupations (U.S. Office of Personnel Management); Spencer and Spencer‚ Competence at Work; and top performance and leadership competence studies published in Richard H. Rosier (ed.)‚ The Competency Model Handbook‚ Volumes
Premium Emotional intelligence Emotion
This article offers senior undergraduate students understand digital literacy. They understand how to understand and engage in digital practice for knowing how to choose the right tools‚ use and create information‚ or find a person online. The student selects learning tools by themselves and to create artifacts i.e. Prezi (create a presentation)‚ Wikispaces (create a WebQuest)‚ Inspirartion (create concept maps)‚ Hot Potatos (create a quiz)‚ Mahara (create a ePortofolio) (Ng‚ 2012). The significant
Premium Education Learning Teacher
Abstract Literacy is a very important topic in Canada. It affects every part of society as well as our economy. Canada has a high literacy rate among highly developed countries despite not have a national‚ standardized literacy program. The literacy movement really began in Canada in 1920 when programs were introduced by Dr. Frank Laubach but really began to pick up steam in the 1980s. It is a continuing process that must be monitored and improved as we try to increase higher literacy rates in this
Premium Literacy
apply knowledge and skills. EI = E-Motion+ Intelligence; WHAT IS EI...??? Originally coined by two US psychologists‚ Peter Salovey and John Mayer‚ emotional Intelligence refers to a learned ability to perceive‚ understand and express our feelings accurately and to control our emotions so that they Work for us‚ not against us. WHY EMOTIONAL INTELLIGENCE NOW? *Changing nature of work: flatter structures‚ fewer tiers of management‚ greater responsibility. * Increasing complexity: impact of
Premium Emotion Emotional intelligence Intelligence
Media literacy Media literacy is a repertoire of competencies that enable people to analyze‚ evaluate‚ and create messages in a wide variety of media modes‚ genres‚ and forms. Education Media Education is the process of teaching and learning about media.[1] It is about developing young people’s critical and creative abilities when it comes to the media. Media education should not be confused with educational technology or with educational media. Surveys repeatedly show that‚ in most industrialized
Premium Media studies Mass media Education