The impact of Emotional Intelligence on management performance Ioannis D. Christopoulos Course of Study: Master in Management Year 1st (weekend course) IST STUDIES UNIVERSITY OF HERTFORDSHIRE Assignment submitted for the module “Managing Self and Others” Module Leader: Ms. Vhyna Ortega and Dr. Theodora Asimakou 06 May 2009 IST Studies-University of Hertfordshire 72 Pireos St. GR-183 46 Athens
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Emotional Intelligence Paper There is no total compromise on the definitions of emotional intelligence and cognitive intelligence‚ only varying views that identify how the two concepts differ. As Daniel Goleman puts Emotional intelligence in five sectors; managing ones own emotions‚ motivating oneself‚ recognizing‚ and understanding other people’s emotions and managing relationships (2006)‚ whereas cognitive intelligence is one’s intellect with reasoning‚ analyzing‚ logic and prioritizing. With
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Contents What is Emotional Intelligence? 1 The Model of Emotional Intelligence 8 Keeping Motivated 12 Communication Strategies 18 Understanding How to be Assertive 23 Handling Difficult People 32 Developing Positive Self-Talk 38 Guidelines for Best Practice 47 Bibliography 51 1. What is Emotional Intelligence? "Knowing others and knowing oneself‚ in one hundred battles no danger. Not knowing the other
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Emotional Intelligence So this is a story of a boy who got straight As in both his PMR and SPM‚ was awarded a scholarship to study in Imperial College London‚ got a First-Class honors in his Final Year Examinations‚ finished his PhD in Medical Sciences and on his first job interview‚ he failed miserably. Why is that so? How can a man of such great intelligence fail? The answer is simple‚ he did not have the character‚ drive not to mention personality failed to reach the requirements or he failed
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should be considered to have a threshold point‚ where their impact on the effectiveness of a manager plateaus. Boyatzis identifies some higher plan cognitive competencies‚ including systems thinking and pattern recognition‚ as well as emotional and social intelligence as the defining factors to lead to the development of extraordinary managers. The purpose of this article‚ is to critically evaluate these statements‚ and with the support of noted academics‚ provide contextualisation of the issues at
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the concept of emotional intelligence‚ and with that growth is a gap between what we know and what we need to know. In the article‚ Emotional Intelligence: Issues and Common Misunderstandings‚ Robert J. Emmerling and Daniel Goleman inquire as to what emotional intelligence is‚ how it differs from other established constructs within psychology‚ whether or not it can be developed‚ whether or not it can be a better predictor of work performance than traditional measures of intelligence‚ whether or not
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Practical Intelligence Practical intelligence is intelligence that is related to the overall success of living and is learned through observation of another’s behavior. It is intelligence in terms of non-academic‚ career‚ and personal success. Individuals who have a high practical intelligence have the ability to learn general norms and apply them appropriately. Testing of practical intelligence measures the ability to employ principles in solving everyday problems. Practical intelligence
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Emotional Intelligence and Leadership – What makes a good leader? According to Salovey and Mayer emotional intelligence is the ‘The ability to perceive emotion‚ integrate emotion to facilitate thought‚ understand emotions and to regulate emotions to promote personal growth’ (Salovey & Mayer et al‚ 2001‚ pg 232). Daniel Goleman‚ Richard Boyatzis and Annie McKee‚ in Primal Leadership‚ describe ‘six styles of leading that have different effects on the emotions of the target followers’ (Goleman
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Cognitive intelligence and emotional intelligence have both been widely examined with regard to their effect on individual workplace abilities. A critical comparison of the two concepts will be the basis of this essay. Some theorists have hypothesised that the ease with which an employee can process information and work towards solutions (our cognitive intelligence) is the key aspect in our ability to contribute to the workplace‚ particularly in more complex environments (Viswesvaran & Ones‚ 2002)
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Bachelor of International Hospitality Management Essay 1500 words Due: Friday 28th August 2009‚ 12 noon By Cody Huxtable ID# 0791315 “How can developing skills in social and e*motional intelligence benefit you as a hospitality management practitioner?*” Social intelligence can be organised into two categories: ‘social awareness’ which describes what we sense about others‚ and ‘social facility’ which describes what we do with that awareness. Social awareness refers to “a spectrum
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