This essay will argue that emotional intelligence is an essential element in the workplace management. Emotional intelligence can be defined as the ability to perceive‚ understand‚ use and manage emotions. A manger is responsible in planning‚ organizing‚ leading and controlling which this essay will focus on two of the four management functions that are leading‚ planning and organizing. It will firstly focus on how emotional intelligence affects the effectiveness of leaderships by affecting the communication
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Emotional Intelligence The term emotional intelligence was first coined by two psychologists‚ Peter Salovey and John Mayer‚ who described it as: a “type of social intelligence that involves the ability to monitor one’s own and other’s emotions‚ to discriminate among them‚ and to use the information to guide one’s thinking and actions” (Salovey and Mayer‚ 1990: 189). Goleman (1998) presents a model of emotional intelligence comprising five domains and twenty five competencies. The five domains
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The purpose of this article is to evaluate claims that emotional intelligence is significantly related to transformational and other leadership behaviors. Results indicated a validity estimate of .59 when ratings of both emotional intelligence and leadership behaviors were provided by the same source (self‚ subordinates‚ peers‚ or superiors). However‚ when ratings of the constructs were derived from different sources‚ the validity estimate was .12. Lower validity estimates were found for transactional
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Transactional Leaders‚ Transformational Leaders‚ and Emotional Intelligence The difference between transactional and transformational leaders lies in their process of motivating followers. Transactional leaders begin with established goals or directives of their company and motivate employees to pursue these directives by “clarifying role and task requirements” (Robbins‚ 2005: 367) through rewards or intervention if standards are not met. Basically‚ they employ a hands-off management style‚ but
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CHAPTER ONE INTRODUCTION 1. BACKGROUND OF STUDY Generally‚ researchers have investigated issues relating to aspects of career choice by teenagers (Breakwell‚ 1988; Dick & Rallis‚ 1991; Jawitz‚ 2000; Woolnough‚ 1994). Southwick (2000)‚ for example: observes the trend toward a decline in graduate enrolments in health-related fields‚ as well as science and engineering‚ having recorded enrolment decline from 1993-1997‚ after four decades of annual increases. A continuing decline of admissions
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INDIVIDUAL PROJECT Identify and briefly present an emerging/contemporary trend. Discuss how the areas/issues raised could materialize in the development of a new (Communication) theory. Develop your own communication theory that could better explain the situation presented. Critique the Communication Theory you have developed. Presented to: Sr. A. L. Lando‚ Ph. D Daystar University Presented by: Natasha W. Gatabaki (11-1038) In partial fulfilment of COM 621: Communication Theories
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Emotional Intelligence Summary Michele J. Mackin Grand Canyon University: MGT-605 March 20‚ 2013 Emotional Intelligence Summary Within this summary‚ I will discuss the Maetrix Emotional Intelligence Test (MEIT)‚ (Discover‚ 2013)‚ what I learned about myself‚ how this knowledge will help me to become an effective manager‚ and discuss supporting evidence. The MEIT and Four Quadrants The MEIT is a 40 question self-assessment based on the Emotional Intelligence model introduced by Daniel Goleman
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Workable Plan to Improve Emotional Intelligence at Work Place Emotional Intelligence is one of the topics that gain popularity in business discussion nowadays. To understand what Emotional Intelligence is and how it may help to build a better personality and better worker‚ this paper is to discuss about to two main competencies of Emotional Intelligence. The first one is the Personal Competencies and the other is Social Competencies. By understanding these competencies‚ employees gain the knowledge
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Bryman (2004)‚ emotional labour is regarded as situation in the workplace where workers are required to shows certain emotion as a part of their job. Bryman (2004‚ p.103) describes the developing trend of presuming work as a performance‚ where workplace is seen as stage for performance‚ while workers are the actors on the stage. He states that workers’ performance that is presented to the customers is vital as it is memorable to customers. Bryman (2004‚ p.103) emphasizes that emotional labour is capable
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Over the past years‚ many have related emotional stability with one’s ability to perform in work. This essay will review emotional stability as one of The “Big Five” Personality Model in relation to the workplace and work behavior. In order to further reinforce the concept‚ different academic journals from recent years will be used to deliver ideologies on the definition of emotional stability‚ ways to encourage emotional stability‚ how it affects the workforce both as employees and managers while
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